Hyatt Ziva Los Cabos- All Inclusive

Property class: 4.5
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Property video
4 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
View from property
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Place, Plaza Mega Comercial Mexicana
    ‪5 min walk‬
  • Place, Playa Hotelera
    ‪12 min walk‬
  • Place, Costa Azul Beach
    ‪16 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Ocean View Master King

9.2 out of 10
Wonderful
(52 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Ocean View Master Double

8.8 out of 10
Excellent
(66 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View One Bedroom Master Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Resort View Master King

9.0 out of 10
Wonderful
(31 reviews)
  • Resort view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Resort View Master Double

8.6 out of 10
Excellent
(51 reviews)
  • Resort view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Club Deluxe Ocean Front Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Club Ocean Front One Bedroom Master Suite

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

Club Deluxe Ocean Front One Bedroom Suite

7.4 out of 10
Good
(8 reviews)
  • Ocean view
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Club Swim Up Master King

9.4 out of 10
Exceptional
(27 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Club Swim Up Master Double

8.8 out of 10
Excellent
(17 reviews)
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Two Bedroom Grand Master Suite

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 217 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Club One Bedroom Master Suite

  • Resort view
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 118 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Ocean View (Master ,Club)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Oceanfront

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront (Master)

  • Resort view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Front)

  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Ocean view
  • 196 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

Hyatt Ziva Los Cabos- All Inclusive

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Los Cabos- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

4 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen Spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hyatt Ziva Los Cabos- All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Plaza Mega Comercial Mexicana. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Farina & Olio, one of the property's 8 restaurants and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with reflexology, body scrubs or manicures and pedicures at Zen Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the bar and restaurant
  • 6 minutes by car from Puerto Los Cabos and 7 minutes from El Dorado Golf Club
  • Airport shuttle service available for a fee
Some rates at Hyatt Ziva Los Cabos- All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Farina & Olio – This beachfront fine-dining restaurant specialises in Italian cuisine and only serves dinner.
Bon Vivant – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open selected days.
Dozo – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Hacienda Baja Grill – This restaurant specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
La Plaza Buffet – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Los Cabos- All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bon Vivant
  • Dozo
  • Farina & Olio
  • Hacienda Baja Grill
  • La Plaza Buffet

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Computer station
  • Conference centre (35,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
Hyatt Ziva Los Cabos is currently undergoing renovations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.73 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is USD 4.73 for the first bedroom per night, and increases by USD 4.73 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (return, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1866 out of 2738 reviews
Rating 8 - Good. 475 out of 2738 reviews
Rating 6 - Okay. 192 out of 2738 reviews
Rating 4 - Poor. 96 out of 2738 reviews
Rating 2 - Terrible. 109 out of 2738 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yetty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, ambient really calm and relax and the staff excellent.
Stayed 4 nights in Jan 2026

6/10 Okay

Richard

Stayed 8 nights in Dec 2025

8/10 Good

Tan Jiw

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great stay. I just wish the food was better. Each restaurant had some items that were really good and some not so good. The fresh tacos at the adult pool side were delicious. Great customer service overall. I would go back.
Stayed 4 nights in Dec 2025

8/10 Good

Wojciech Ferdynand

Stayed 7 nights in Dec 2025

10/10 Excellent

Ramon Jr

Liked: Cleanliness, amenities, property conditions & facilities
Where I even begin. This resort is the best hands down. From the staff, room, cleanliness and attention to detail. Great food choices and drinks. I would highly recommend. You don’t have to leave the resort.
Stayed 4 nights in Jan 2026

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Perfect minus the pools are freezing!! Also the elevators are pretty small which makes wait times longer than what you would prefer.
Stayed 3 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 3 nights in Jan 2026

10/10 Excellent

massoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and its staff were excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well maintained, and the staff was friendly and welcoming throughout our stay. The food was okay for an all-inclusive resort—nothing extraordinary, but decent with enough variety. A big bonus was the location: it’s very close to Cabo Dolphin, which made it easy to walk there. The pool was just okay, and there wasn’t much of a view from that area, but overall it was a comfortable and convenient stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Arpita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience staying at Hyatt Ziva.
Stayed 6 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Everything was amazing staff was great. Room very clean
Stayed 3 nights in Jan 2026

10/10 Excellent

maureen

Stayed 6 nights in Jan 2026

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 5 nights in Jan 2026

6/10 Okay

AHYEONG

Travelled with family
Liked: Property conditions & facilities
Swimming pool temperature was too cold
Stayed 3 nights in Jan 2026

10/10 Excellent

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room the staff
Stayed 3 nights in Jan 2026

8/10 Good

cecellia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really loved our stay here overall. The staff were genuinely kind, gentle, and thoughtful, which made the whole experience very relaxing. The weather was perfect, it never felt crowded, and it was truly an easy, enjoyable vacation. We tried every restaurant on property, and each one had its own unique flavors — all very good. We truly enjoyed it and would definitely come back. One important thing to note is the Kids Club (indoor childcare area). We were there for only about 30 minutes, but during that short time, one younger, heavier-set staff member was already noticeably impatient with the children. She was very unprofessional, showed little patience, and even used the word “loser” toward a 6-year-old child, which is completely unacceptable. When a parent asked about it, her attitude was also rude and dismissive. We were told her name might be Kayla. I sincerely hope management takes this seriously and addresses it. Aside from that issue, everything else was excellent: • Pools were clean and well maintained • Restaurant staff were all incredibly nice • Front desk staff were friendly and professional • Housekeeping staff were wonderful as well Overall, it was a great trip. With better oversight and staff training at the Kids Club, this place would be close to perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

dandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Letita

Stayed 6 nights in Dec 2025

10/10 Excellent

Edwin

Th
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

8/10 Good

Yeyang

Liked: Staff & service, amenities
there are only two small hot tubs and are mostly crow. the floor of shower room in my room is uneven thus water didn't get drained smoothly
Stayed 2 nights in Jan 2026

10/10 Excellent

Cammie Parrish

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the service were excellent. Hotel was clean and kept immaculate durning our stay.
Stayed 4 nights in Jan 2026

6/10 Okay

Ali

Travelled with family
Liked: Staff & service, property conditions & facilities
Pool was too cold, the room phone did not work. Tried asking for help but did not get fixed. The shower gel was close to empty and no one filled it. Asked to fill and only conditioner got filled. Shower gel remained empty. Asked for pool service and was told that the reserved seats pay very high price so they need to be served first and we will need to wait.
Stayed 6 nights in Dec 2025

8/10 Good

Michael

Liked: Staff & service
What was exceptional was the staff. Our special thanks go out to Grace at the Baja Grill and her assistant, they made our holiday. We also got exceptional service from the hosts at the Asian and Indian restaurants. We also were looked after exceptionally by Erick, Edwin, Urides, Efrain, Mario Rito, and Moises.
Stayed 14 nights in Dec 2025

10/10 Excellent

CHRISTINA, AVON

Stayed 6 nights in Dec 2025