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Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany - Louisville NW by IHG

A hotel lobby with a reception desk, seating area, and a wall mural.
A gym with treadmills, elliptical machines, and weight benches.
An indoor swimming pool with clear blue water, surrounded by beige walls and a light blue ceiling. There are chairs and tables on the right side, and a window on the left side.
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of parked cars.
A buffet with labeled containers for omelets and cheese.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
506 W Spring St, New Albany, IN, 47150
  • Place, Riverfront Park
    ‪8 min walk‬
  • Place, Cultural Arts Center
    ‪12 min walk‬
  • Place, New Albany Riverfront Amphitheater
    ‪15 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, bedside tables, a window with blinds, and a built-in air conditioning unit.

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of parked cars.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a blue sofa, a wooden desk, and a television.

Standard Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A bathroom with a white sink, a mirror, and a shower visible in the reflection.

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A hotel room with a bed, a desk with a coffee maker, a microwave, and a refrigerator.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted lamp.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

A bathroom with a bathtub, grab bars, a showerhead, and a towel rack.

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of parked cars.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A kitchenette with a microwave, coffee maker, and a trash bin.

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express New Albany - Louisville NW by IHG

This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Albany - Louisville NW by IHG. During your stay, you're just a quick walk from Ohio River Valley. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 7 minutes by car from Fourth Street Live! and 7 minutes from Louisville Slugger Museum
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Holiday Inn Express New Albany - Louisville NW by IHG also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Albany - Louisville NW by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 849 reviews
Rating 8 - Good. 227 out of 849 reviews
Rating 6 - Okay. 100 out of 849 reviews
Rating 4 - Poor. 61 out of 849 reviews
Rating 2 - Terrible. 69 out of 849 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gabrielle

Great place to stay & convenient to Louisville too.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, very clean, staff very nice and helpful
Stayed 1 night in Apr 2026
Verified

8/10 Good

Joel D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to stay in New Albany, Indiana.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, fresh breakfast and the staff were great. Lots of parking.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place when in that area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, clean hotel, comfortable bed, good hot breakfast, and close to Louisville.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a clean room, wonderful breakfast that was hot everyday, parking was excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast but it felt safer than the other hotels in the area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was phenomenal -great variety. Very comfortable beds and pillows. Refrigerators had individual freezers - totally awesome. The pool was really nice. Close to the interstate. The front desk staff were really great!! Would definitely stay there again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eri and Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

robert a.

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff. Stayed a couple times at this location and will again in the future when I come back to visit family.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Quietness and comfortable beds
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family, this is our go to place due to location, security, and accommodations.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Clean room and people were nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, stay was excellent. We stayed one night. Accommodations were definitely outstanding. We had difficulty with the remote control for the television. The breakfast wasn’t as good as it usually is but was still edible. Overall great stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless ,and welcoming. Staff was veey helpful. Will stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty pool roof in poor condition room clean though
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was okay, toilet seat and toilet needs to be secured
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was helpful and polite.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, breakfast had amazing options and the staff we're wonderful!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ya'aqov

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service, great people working at the front desk and prepping breakfast. Room was clean and well prepared, they cleaned everyday if requested.
Stayed 3 nights in Dec 2025