The Coach House Suffolk

3.0 star property

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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Standard Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Premium bedding, in-room safe, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Courtyard Double Plus

Courtyard Double Plus | Premium bedding, in-room safe, iron/ironing board, bed sheets

Courtyard Double Plus

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Courtyard Double

Courtyard Double | Premium bedding, in-room safe, iron/ironing board, bed sheets

Courtyard Double

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Coach House Suffolk

Victorian hotel with 2 restaurants and bar/lounge
Along with 2 restaurants, this hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Coach House Suffolk offers 18 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at The Coach House Suffolk. During your stay, you're just a quick walk from East Anglia Transport Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Amenities include 2 meeting rooms, a terrace and coffee/tea in a common area
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Norfolk Broads and 7 minutes from Suffolk Coast and Heaths
  • Cats and dogs welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The Coach House Suffolk also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Lowestoft hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Lounge Restaurant – This bistro only serves dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant specialises in local cuisine and only serves breakfast. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge Restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Built in 1910
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 380084309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Carlton Manor Hotel Lowestoft
Carlton Manor Hotel
Carlton Manor Lowestoft
Carlton Manor
The Coach House Manor
The Coach House Suffolk Hotel
The Coach House Suffolk Lowestoft
The Coach House Suffolk Hotel Lowestoft

The Coach House Suffolk Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 370 out of 527 reviews
Rating 8 - Good. 119 out of 527 reviews
Rating 6 - Okay. 23 out of 527 reviews
Rating 4 - Poor. 11 out of 527 reviews
Rating 2 - Terrible. 4 out of 527 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was lovely and the decor top notch. Staff friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms and public areas. Welcoming staff. Room was large and well-equipped. Dining room excellent with first class staff. Breakfast room separate but again comfortable with good buffet and hot breakfast cooked to order.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025

8/10 Good

Louise

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, friendly, happy place to stay.

Yet again, absolutely wonderful. Even though they were very busy on this occasion, they were still helpful and friendly. Breakfast is great as usual, lots of choices. I always have the cooked breakfast, the only silly thing, Whats with the beans in a ramekin, l like it on my plate(personal preference). However i just scooped them out onto my plate... easy. Not a negative review. Always wonderful. Love the place. Will most likely be staying again for a few days next time at the end of the month.
Stayed 1 night in Oct 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Amenities
Clean room, superb breakfast & very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommended this hotel had dinner in the restaurant which was high quality, staff very friendly and helpful Stayed in the new rooms in grounds very comfortable. Will be staying again.
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly staff, good quality food in the restaurant, great choices for breakfast. Will certainly return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome, Clean, Friendly and 5 out of 5 every time

I've stayed here quite a few times and its always a star service. So friendly and helpful. I love this place
Stayed 1 night in Oct 2025

6/10 Okay

Julia

Disliked: Property conditions & facilities, room comfort
Unexpected stay in some outhouses round thr back- Didn’t expect this as not what I thought I was booking up - was a l double in the coach House Some mistake along the line with booking process? , not that impressed. However breakfasts were v good , friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! No problems here!
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, rooms are nicely decorated and the bed was very comfortable. We will always stay at this hotel when in lowestoft.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean accommodation with friendly staff and a good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly? Dog mad more like!

Lovely clean and modern with plenty of room. We booked a courtyard family room as we brought our dog with us. We ate dinner in the restaurant twice and it was home cooked, tasty and plentiful. All staff were friendly and helpful and made a fuss of all the dogs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, the hotel was lovely and the breakfast which was included was delicious the staff were also extremely friendly
Stayed 1 night in Aug 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 night stay

Great room. Great service and great food. All we had hoped and more. Cannot wait to come back
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room well equipped, staff friendly and efficient (shout out for Carlos !) Good breakfast. Nice lounge Big car park
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent room. Cheerfull bar. Good Food
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay at The Coach House.

We arrived around 5pm and they were ready for us. We were shown to a virtually new room in a block in the hotel grounds. Our bed was extremely comfortable and there was a brand new tv and new furniture. The room was warm and tended to by the hotel staff each day. Everything worked as it should and there was no noise to interrupt our sleep. Breakfast was included in our room rate and was served hot and well prepared. All in all, there was nothing to complain about. We will use The Coach House again when we visit family in Wrentham which is within a convenient distance by car (15 minutes). There were many returning guests at the hotel, which says a lot about how nice it is. Thanks to the staff and management for making our stay a success, well done *****.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Stayed 1 night in Sep 2025

4/10 Poor

g

Liked: Staff & service, room comfort

Dissapointing

Unfortunately we wouldn't stay at the hotel again. After a six and a half hour drive to Lowestoft to attend a funeral early the next morning all that we wanted to do was to go to bed early and get a good night's sleep. Unfortunately for us we were located above the breakfast room that was being used for a meal for a party of 42 that night. It sounded like our bedroom was located in a busy back street boozer and there was no way we were going to get asleep until they had left. The noise died down about 11pm and we finally got off to sleep. We were then awoken shortly after to the sound of chairs and tables being dragged around. After 15 minutes I was forced to get up, get dressed and go down to ask the two young ladies who were setting up the breakfast room to please try and be quiet as we had already had to endure the sound of the party of 42 diners and now this. I would also like to point out that the room was cold and the heating did not work / come on at the times listed on the laminated sheet in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Arrived late but a friendly, quick check in. No idea what break was like as I left before it started. No one around to even ask if I could grab some fruit.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025