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Comfort Inn & Suites Lubbock West

2.5 star property

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Photo gallery for Comfort Inn & Suites Lubbock West

Lobby
Free continental breakfast
Indoor pool
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, West End Center
    ‪5 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Ballet Lubbock
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Lubbock West

Hotel in Lubbock with free breakfast and 24-hour business centre
This hotel features an indoor pool, a 24-hour business centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Comfort Inn & Suites Lubbock West offers 65 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Lubbock West. During your stay, you're just a quick walk from West End Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes on foot from West End Center and a 3-minute drive from Ballet Lubbock
Comfort Inn & Suites Lubbock West offers its guests an indoor pool and Access to hot tub. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available. The business-friendly Comfort Inn & Suites Lubbock West also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Reviews

Comfort Inn & Suites Lubbock West Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

Reviews

10/10 Excellent

George

Stayed 1 night in Aug 2025

8/10 Good

Cory

Liked: Cleanliness
Great pool, good location
Stayed 4 nights in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and away from the chaos of LV
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

not clean

We booked this hotel because it had an "excellent" rating with 1000 reviews. The front desk person was great. However, the common areas were not clean. The elevator was especially dirty. The bathtub was very old and not clean. I have always trusted the ratings on hotels.com but this one was a miss. The multiple "10/10" reviews and "liked: cleanliness" are very misleading. After our stay I went back to look at other reviews in detail. The Aug 4 "poor" review has photos that were very similar to our experience. I would hope the management would take note and clean up the facility to make it "excellent" rather than bury any negative comments with misleading "10/10" excellent reviews. For future Hotels.com stays I will look closer at the specific reviews before booking.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Travelled with family
Liked: Amenities
Beds were comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

JEFF

Disliked: Cleanliness, property conditions & facilities
Noisy, unclean, clean linens were questionable. Would not recommend!
Stayed 1 night in Aug 2025

6/10 Okay

Henry

Travelled with family
Disliked: Cleanliness

Not great but not bad

Hotel was okay at best. Room had a mildew smell in it. Towels were pink and not white. Floor tiles were loose. Some light bulbs in room were burnt out.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed is super soft. I like firm.
Stayed 2 nights in Aug 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was excellent, it exceeded our expectations 👏 👌
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Guy, Alamogordo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Friendly staff. Nice breakfast. Quiet area.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility
Stayed 1 night in Jul 2025

2/10 Terrible

Erika

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was dirty, the bathrooms were covered with rust and mold. The floors were not vacuumed. They were playing inappropriate shows on the TV in the lobby with my 8 year old present. The outside of the building was unkept. Tall grass around the property. The lobby person was very nice and try to accommodate the uncleanliness but it resulted in a refund and we did not stay there.
Stayed 1 night in Aug 2025

8/10 Good

christine

Liked: Room comfort
Front desk staff are wonderful, hotel is a bit run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room and super friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED the king size beds in the room. The rooms were large and spacious. I would definitely stay here again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little better breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Mihir

Stayed 2 nights in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025