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Comfort Inn & Suites Lubbock West

2.5 star property

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Photo gallery for Comfort Inn & Suites Lubbock West

In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
Lobby
Free daily full breakfast
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, West End Center
    ‪3 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Ballet Lubbock
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Lubbock West

This hotel features an indoor pool, a 24-hour business centre and a hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Comfort Inn & Suites Lubbock West offers 65 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Lubbock West. During your stay, you're just a quick walk from West End Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes on foot from West End Center and a 3-minute drive from Ballet Lubbock
Comfort Inn & Suites Lubbock West offers its guests an indoor pool and a hot tub. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Lubbock West also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Lubbock West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Tabitha

If you actually want to sleep, don’t stay at Comfort Inn & Suites, West Lubbock. The first night was ok, but our second and third nights were sleepless. The second and third nights, we were awoken early with noise from the room above us. It sounded like a child running across the floor and a ball being bounced. This went on for HOURS. Our entire family of 5 laid awake Finally, at 3 am, I called the front desk. They told me they would send security up to check on it. Either they didn’t send anyone or the people above us didn’t care, but the noise/stomping continued until around 5 am. Now, I realize that can’t always be controlled but I think of the rooms were a little more soundproof or if they didn’t put little kids on the top floor, it would help. On top of the sleepless nights, the room was dirty and not well cared for. There was dried urine at the base of the toilet when we arrived to the room, and all the mirrors were dirty. Neither were cleaned the entire time we were there. There was unidentified yuck smeared on the walls. The shower was growing pink mold, and there were large paint chips throughout the room and bathroom.
Stayed 3 nights in Nov 2025

8/10 Good

Cody

Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at the breakfast was the sweetest and most helpful guy ever. The room was nice, although the bathroon tile was cracking even though it was fairly new. Otherwise the room was good and served the purpose. We had to ask for coffee, a coffee maker was in the room, but.no coffee. Front desk gladly gave us some.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathon

Stayed 3 nights in Nov 2025

4/10 Poor

Samuel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The price of the room was too high for the quality of room and facilities.
Stayed 1 night in Nov 2025

4/10 Poor

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is extremely hard to find based on the information I got from Hotels.com
Stayed 1 night in Nov 2025

2/10 Terrible

janet

Travelled with family
Disliked: Cleanliness, staff & service, amenities
No breakfast at 9am when they said food be there until 10 Roach in pool area
Stayed 2 nights in Nov 2025

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast was good and ample choices.
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and allowed me to use the breakfast area for a few client meetings. I like having eggs, meat, and waffles all as options for breakfast. I suggest requesting a room that doesn't face the road as it is quite noisy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hidden gem. The desk staff both day and night were incredibly hospitable. The rooms are clean and spacious, very spacious. Very comfortable bed and wonderful bathroom. The breakfast was great and the attendant is doing what he enjoys. Very friendly and hospitable. This was a five star stay for half the price I’d pay anywhere else. Great job, team.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Jenny

Stayed 1 night in Nov 2025

6/10 Okay

Ida

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was fine, staff was nice, but the noise from the highway right outside is terrible. Hard to get good sleep at this location.
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

10/10 Excellent

amy

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean & nice. The bed was really comfortable. The front desk personnel were friendly, helpful, & professional. I left early & had no time to enjoy the breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Solo traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean ans comfortable. The staff was so friendly evwn house keeping checked to make sure i had everything needed
Stayed 3 nights in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Clean but older hotel. Good to sleep and go To a Tech game. Will be back next year.
Stayed 4 nights in Nov 2025

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and comfortable. There was plenty of noise from carts being wheeled around, from what it sounded like. Aside from that, we loved the stay!
Stayed 1 night in Nov 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Very good!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hector

Stayed 1 night in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Hector

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

6/10 Okay

Nickolas

Liked: Staff & service
Disliked: Cleanliness
For the price we paid the hotel could Of been a lot cleaner. Really needs a good deep cleaning.
Stayed 2 nights in Nov 2025

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