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Embassy Suites Lubbock

3.5 star property

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Lobby
Breakfast and dinner served, Italian cuisine
Lobby
Suite, 1 King Bed, Non Smoking | Private kitchen | Fridge, microwave, coffee/tea maker
Indoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪12 min walk‬
  • Place, Ballet Lubbock
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪15 min drive‬

Room options

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.0 out of 10
Very good
(52 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(86 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.6 out of 10
Excellent
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr
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  • Hot tub
  • Breakfast included
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4.2 out of 5, Very good, 1,393 reviews
The price is €64
includes taxes & fees
2 Apr - 3 Apr
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About this property

Embassy Suites Lubbock

An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business centre and a hot tub are on-site.
Embassy Suites Lubbock offers 156 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Lubbock. During your stay, you're just a quick walk from South Plains Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Canalettos
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of South Plains Mall and Lubbock Premiere Cinema
  • Cats and dogs welcome for a fee
Embassy Suites Lubbock offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Canalettos – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 598 out of 1101 reviews
Rating 8 - Good. 193 out of 1101 reviews
Rating 6 - Okay. 154 out of 1101 reviews
Rating 4 - Poor. 74 out of 1101 reviews
Rating 2 - Terrible. 82 out of 1101 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Estella

Travelled with partner
Liked: Cleanliness, amenities
I always enjoy my stay at Embassy but the breakfast at this location had very greasy omelettes.
Stayed 1 night in Nov 2025

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities, room comfort
On one of the coldest days no warm welcome, there was rust and dirt in our room. the room was extremely hot. we lowered the thermostat but remained 77.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisandra

Stayed 2 nights in Nov 2025

6/10 Okay

kidd

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel was nice but the AC in our room did not work so the night was a little rough in the hot room
Stayed 1 night in Nov 2025

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Isabella

Disliked: Cleanliness, amenities, property conditions & facilities
Room and hotel was outdated and gross. Exterior door next to my room did not close or lock.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities
Amenities were great. Clean room and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Do

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, fabulous breakfast, comfort and clean beds. That's why we always stay here for our bi-annual trip to Texas
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Rooms were very spacious. Loved the personal touch.
Stayed 1 night in Nov 2025

6/10 Okay

John

Travelled with family
Needs renovation
Stayed 1 night in Nov 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, availability of staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, felt like resort.
Stayed 1 night in Nov 2025

8/10 Good

Lidya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean , breakfast was good . Staff was courteous
Stayed 1 night in Nov 2025

8/10 Good

Robin

Stayed 1 night in Nov 2025

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Side door been broken since last time I stayed there(a month ago) anyone can enter the property. Cannot control temperature in the room ( same as last time I stayed there) Hotel is very dated for the money they charge.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
It was beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Juanita

Stayed 1 night in Sep 2025

6/10 Okay

Chrystal, Fort Worth

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old and outdated room. Furniture very used with apparent wear. Lampshade needed tightening. Cleaning and dusting needs to be one of the priorities. Eggs and potatoes were cold both days we went to breakfast at 6-630 am. Side door to entrance did not close properly. This is a safety risk for hotel guests. I expected more from a Hilton property.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sonia

Stayed 1 night in Nov 2025

8/10 Good

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Stayed 3 nights in Nov 2025

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025