Hampton Inn & Suites Lubbock Southwest

2.5 star property

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Photo gallery for Hampton Inn & Suites Lubbock Southwest

Free daily buffet breakfast
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View in a map
5614 Englewood Ave, Lubbock, TX, 79424
  • South Plains Mall
    ‪14 min walk‬
  • Lubbock Christian University
    ‪4 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

King Studio w/sofabed

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Standard Two Queens

9.0 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queens Studio w/sofabed

8.6 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

Standard King

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

King Study w/sofabed

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Lubbock Southwest

Pet-friendly hotel connected to a shopping centre in Lubbock with free breakfast
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Hampton Inn & Suites Lubbock Southwest offers 80 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Lubbock Southwest. During your stay, you'll be connected to a shopping centre and within walking distance of Ballet Lubbock. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Ballet Lubbock and a 4-minute drive from South Plains Mall
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Lubbock Southwest offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

The business-friendly Hampton Inn & Suites Lubbock Southwest also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 1 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Lubbock
Hampton Inn Lubbock Southwest
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Hampton Inn Southwest Hotel
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Lubbock Hampton Inn
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
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Hampton Inn Lubbock
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Hampton Inn & Suites Lubbock Southwest Lubbock
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Hampton Inn & Suites Lubbock Southwest Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Excellent

This hotel had excellent ratings but I honestly don’t know how. It was dingy and had a musty smell. The floors and furniture were stained and dirty. The pillows are absolutely pathetic.
Stayed 1 night in May 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Marivel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom ceiling paint was peeling and the bath tub was stained, as well as the fixtures. Very out dated and run down. The staff was friendly tho. Also, carpet was worn and I need of replacement.
Stayed 3 nights in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and pretty. Staff were friendly and helpful. Nice breakfast in the morning. Easy to get to and good location.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel but uncomfortable bed

Hotel in great location. Friendly staff and check in efficient. Lobby and breakfast area clean. Room clean, except for bathroom. Very obvious housekeeping does not maintain the corners of the room and paint was peeling off the bathroom shower ceiling. The hotel halls and the rooms doors are in need of a paint job as there are black marks everywhere. The biggest con is the beds were extremely uncomfortable, and this hotel uses those small square bed pillows. Hotel was nice enough, but I would probably choose a different hotel next time just so I could get a good nights sleep.
Stayed 1 night in May 2025

10/10 Excellent

Wilkin, Rahway

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was amazing as we were there with our dog. The staff was amazing to our dog and let us do late checkout. The breakfast was good and there is plenty of parking and space for the dog to run around outside
Stayed 4 nights in Apr 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Customer

Very good place to stay. Clean and friendly staff. Breakfast was good and area very clean. Easy to get to plenty of parking. Lots of restaurants and shopping all around.
Stayed 2 nights in May 2025

6/10 Okay

Jasmine

Travelled with family
Disliked: Property conditions & facilities

Mixed Experience – Amazing Staff, Poor Room

The staff at this hotel were truly exceptional—kind, welcoming, and attentive throughout my stay. Unfortunately, the room itself didn’t reflect the same level of care. It was noticeably dirty and in need of serious maintenance. There was chipped paint, rusted door hinges, and an overall outdated feel that just didn’t match the price point. For what I paid, I expected a much cleaner and better-maintained space. The friendliness of the staff made the experience more bearable, but the hotel itself really needs an upgrade to meet expectations.
Stayed 1 night in May 2025

8/10 Good

Robin, Elko

Travelled with family
Comfortable
Stayed 2 nights in May 2025

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night's sleep. Thank you, Hampton.
Stayed 1 night in May 2025

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing additional to add. There are things around the hotel within a few miles, but nothing really within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

joy

Stayed 1 night in May 2025

8/10 Good

Alondra

Travelled with family
Liked: Amenities, property conditions & facilities
We had an amazing stay at this hotel! The staff was welcoming, and the overall experience was excellent. The breakfast in particular was a highlight—fresh, delicious, and with plenty of options to choose from. The only small downside was that housekeeping didn’t come by the next day to change the bed sheets or take out the trash, which we expected. Still, everything else about our stay was wonderful, and we would definitely return.
Stayed 2 nights in May 2025

2/10 Terrible

Janeth

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable hotel

It seems to be a newer facility. It’s a little harder to get to but it’s quiet and comfortable. They were having internet issues but handled it professionally.
Stayed 1 night in May 2025

2/10 Terrible

Jackie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay here again
Stayed 1 night in May 2025

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Elaine

Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Lisia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, but the rooms were in need of new carpets. The staff and cleanliness was awesome!!
Stayed 1 night in Apr 2025

8/10 Good

GARY LEE MURRAY

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025