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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Exterior
Seasonal outdoor pool
Free daily buffet breakfast
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪9 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

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Interior entrance

Ashmore Inn and Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, 1,246 reviews
The price is €68
includes taxes & fees
3 Sept - 4 Sept
Ashmore Inn and Suites

About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites. During your stay, you're just a quick walk from South Plains Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1011 reviews
Rating 8 - Good. 297 out of 1011 reviews
Rating 6 - Okay. 126 out of 1011 reviews
Rating 4 - Poor. 81 out of 1011 reviews
Rating 2 - Terrible. 55 out of 1011 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ellis

Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to report.
Stayed 1 night in May 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Has a couple years on it. But they keep it nice. Great value and staff was wonderful.
Stayed 3 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Jan 2025

6/10 Okay

Arthur

Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
I've always enjoyed my stay here. I stay here at least 3 times a year I love the breakfast
Stayed 1 night in May 2025

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Jolie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The air conditioner made a horrible rattling sound so I had to leave it on fan, the cold water in the bathroom sink was HARD to turn on and then just trickled, and the floors were VERY dirty
Stayed 2 nights in May 2025

4/10 Poor

Carlos

Travelled with family
Disliked: Amenities, property conditions & facilities
Very old and seems to be falling apart needs upgrades
Stayed 2 nights in May 2025

8/10 Good

Farrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, the room was spacious and comfortable There was a fridge but no freezer in the room The breakfast was really good and the staff was really courteous and helpful Will stay again
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Very quiet hotel. Near lots of restaurants which was convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Adolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to shops, affordable and friendly staff
Stayed 2 nights in May 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
The staff were very friendly. Decent breakfast. Quiet AC. The property needs some renovations. Creaky floors, old paint, low water pressure, but the price was right for Lubbock and the location is convenient to the university and medical center. One night is fine. Maybe not an exteded stay.
Stayed 1 night in May 2025

6/10 Okay

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfast was limited
Stayed 1 night in May 2025

2/10 Terrible

Kim

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The lady at the front desk spoke to us in a very condescending tone. There were two floor boards that were undone in our room, and the hot water part of the sink was stuck so we had no hot water in the bathroom sink. Our room also smelled like wet dog in the room. We also booked the hotel because it had a pool and the pool was closed.
Stayed 1 night in May 2025

2/10 Terrible

Cherilynn

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wasn’t clean.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price
Stayed 1 night in May 2025

8/10 Good

PRISCILLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and staff were all so helpful.
Stayed 2 nights in May 2025

6/10 Okay

Matthew

Travelled with family and small children
Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Keri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Please do better

Wood floors were severely water damaged so we needed to wear shoes to not hurt our feet. Bathroom floor and tub was dirty dirty dirty. Door were pretty hard to open and close for the bathroom. Came up to lubbock overnight to visit my daughter and probably will never stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
My card kept deactivating, pretty run down
Stayed 1 night in Apr 2025