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Quality Suites Lubbock Southwest

2.5 star property

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Photo gallery for Quality Suites Lubbock Southwest

Lobby
Seasonal outdoor pool
Free daily full breakfast
Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Baymont by Wyndham Lubbock
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.6 out of 5, Good, 1,004 reviews
The price is €57
includes taxes & fees
5 Apr - 6 Apr
Baymont by Wyndham Lubbock

About this property

Quality Suites Lubbock Southwest

Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites Lubbock Southwest. During your stay, you'll be within walking distance of South Plains Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from South Plains Mall and a 3-minute drive from Lubbock Premiere Cinema
Quality Suites Lubbock Southwest offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites Lubbock Southwest. Free self parking is available.
Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 124 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Colin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice but not as big as other suites we often get. Clean common areas and rooms, good breakfast, but key cards kept malfunctioning and had to keep walking all the way to front entrance with small children in cold weather. Asked front desk about parking lot cameras as I had valuables in pickup bed and they could not say whether they work or not and they can’t view them apparently. This caused me to keep going outside and checking. Also, had strange person roaming hallways and when brought to front desk staff there was no concern or interest taken.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Staff & service
Front desk was nice at check in
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Liked: Staff & service
Front desk ladies were great they had goos greeting when we walked to check in. Hotel was decent Hotel, maybe needed to update the room just a little on floors and the ac unit, the bed was comfy 😀, and wasnt a loud environment, and the price was a decent price to book. And hotel in a good spot to drive to certain stores in area, we would book agian it was a decent hotel
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I get checked in and in to the room. Immediately it feels like I'm being watched inside the room.i turned the TV on but intuition doesn't go away. I'm on the second floor and weird noises are coming from just outside the window. I think there are spirits there and maybe a few hidden cameras and listening devices. I did not stick around. Left immediately. That was the second time I've stayed at that hotel and both time were bad experiences. I guess you get what you pay for. Definitely won't be a third time. DO NOT RECOMMEND.
Stayed 1 night in Dec 2025

2/10 Terrible

javier

Liked: Staff & service
Disliked: Amenities
My bed was filled with bed bugs !!! I couldn’t get mad at front desk rep-Matthew because he was very pleasant. Reported to management, see what happens.
Stayed 1 night in Dec 2025

8/10 Good

Donna

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was courteous and professional
Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Katherine at the front desk was very friendly and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025

2/10 Terrible

Mauro

Disliked: Property conditions & facilities, room comfort
No
Stayed 2 nights in Dec 2025

10/10 Excellent

bruce

Stayed 1 night in Dec 2025

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Tawnya Tye

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff.
Stayed 1 night in Dec 2025

6/10 Okay

Anita

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Front desk staff was so friendly and inviting. Room was clean but low flow toilet was a little bit of a nuisance. Room didn't have curtains, only a blind, which made me feel a little uneasy. TV needs updating. Price and location were good so overall not bad.
Stayed 1 night in Dec 2025

2/10 Terrible

Argelia

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for traveling thru!
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

8/10 Good

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Very friendly and professional.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

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