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Tru by Hilton Lubbock Southwest

2.5 star property

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Photo gallery for Tru by Hilton Lubbock Southwest

A breakfast area with a counter displaying various food items and a TV screen.
A modern food court with a central island, refrigerated display cases, and a seating area with tables and chairs.
A modern outdoor lounge area with seating, a pool, and a view of the cityscape.
A modern hotel lobby with a curved reception desk, seating area, and large windows offering views of the outside.
A modern hotel building with a prominent 'tru by Hilton' sign, multiple windows, and a well-lit entrance area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6407 62nd Street, Lubbock, TX, 79424
  • Place, Water Rampage
    ‪15 min walk‬
  • Place, Ballet Lubbock
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, an office chair, a lamp, and a large abstract painting on the wall.

Room, 1 King Bed

8.6 out of 10
Excellent
(80 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a wooden floor, a bed, a desk with a chair, a TV mounted on the wall, and a small bench.

Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a colorful abstract painting on the wall.

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Tru by Hilton Lubbock Southwest

An outdoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Tru by Hilton Lubbock Southwest offers 98 accommodations with a safe and a hairdryer. 55-inch LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Lubbock Southwest. During your stay, you'll be within walking distance of Water Rampage. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 6 minutes by car from Texas Tech University and 7 minutes from United Supermarkets Arena
  • Cats and dogs welcome for a fee
Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Parking is available for a fee.

This Lubbock hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.40 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1016 reviews
Rating 8 - Good. 231 out of 1016 reviews
Rating 6 - Okay. 132 out of 1016 reviews
Rating 4 - Poor. 58 out of 1016 reviews
Rating 2 - Terrible. 49 out of 1016 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Moraima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great hotel, great joyed our stay. Rooms were clean and location was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bena

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Easy check-in. Great room. Good breakfast. Easy check out.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Katherine

Liked: Amenities, property conditions & facilities
Friendly and courteous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shivashankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, will visit again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, will visit again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Triva

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely would stay there again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Beautiful room. Very clean. Well maintained. Excellent continental breakfast. I would definitely recommend and stay again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paula Ann

Liked: Cleanliness, staff & service, amenities
Kaden was very nice and check-in was flawless.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had 3 rooms upon arrival hotel tells me expedia cancelled all 3 rooms and hotel is full, so I call expedia on hold for 45 minutes and no resolution, they couldn't find a room anywhere.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, comfortable, and nice. Enjoyed my stay very much.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Joann

Disliked: Cleanliness
Room in poor condition. Curtains broken. Check I bb lady was gracious
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business. Lots of food options nearby and close to highway access. Great, new property for the price.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
98 degrees but pool wasn’t open. Parking situation was terrible. I had to park at the hotel next door.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. The breakfast was really good.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Cailee

Liked: Staff & service
Disliked: Cleanliness
The floors in my room weren’t very clean, there were stains on both comforters, and the shower drain was dirty. When I alerted the staff to these issues they said they would take care of it which was great!
Stayed 1 night in Apr 2026
Verified

8/10 Good

James w

Liked: Cleanliness, staff & service, amenities
Room was good
Stayed 2 nights in Dec 2025

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