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Hotel Ilaria

4.0 star property

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Photo gallery for Hotel Ilaria

Front of property – evening/night
Standard Room, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe
Sun deck
Self-parking (surcharge) 22 per day
Breakfast area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Via Del Fosso 26, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Place, Piazza Napoleone
    ‪8 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance) | Premium bedding, down duvets, minibar, in-room safe

Camera Superior (Depandance)

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Depandance)

Suite (Depandance) | Premium bedding, down duvets, minibar, in-room safe

Suite (Depandance)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, down duvets, minibar, in-room safe

Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, minibar, in-room safe

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Camera matrimoniale piccola

Premium bedding, down duvets, minibar, in-room safe

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance) | Premium bedding, down duvets, minibar, in-room safe

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Ilaria

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a microwave in a common area.
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include Access to hot tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ilaria. During your stay, you're just a quick walk from Villa Bottini. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Villa Bottini and Lucca Botanical Gardens
  • Airport and train station pick-up shuttle service available for a fee
Hotel Ilaria offers its guests Access to hot tub and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Ilaria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucca hotel is smoke free.

The hotel hosts a free manager's reception daily.
On-site venue – This bar specialises in Italian cuisine and only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per room (return)
  • Airport shuttle fee per child: EUR 100 (return), (up to 18 years old)
  • Self-parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Ilaria offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located lots to do
Stayed 2 nights in Oct 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! They helped us with a lot of requests because of a family wedding. The room was great and fit our family very comfortably. The breakfast and refreshment area was also a great addition. Thank you so much.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 3 nights in Oct 2025

10/10 Excellent

anna Stella

Stayed 1 night in Sep 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in a charming city. We enjoyed how nice and convenient this hotel was. They even provided a very thoughtful surprise when they discovered it was my birthday! A really great choice in the wonderful town of Lucca!
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned hotel, with very helpful and pleasant staff. The breakfast was good and more than adequate. Easy walking distance to the old city, and not too far from the railway station. This was our second visit to this hotel.
Stayed 5 nights in Sep 2025

6/10 Okay

Fereidoon

Liked: Staff & service, property conditions & facilities
Center of the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 5 nights in Aug 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel . Friendly reception staff . Good at explaining the complimentary drinks and happy hour arrangements etc. Very helpful arranging restaurant bookings and sourcing tickets for Puccini opera evening. Breakfast in the morning was substantial with beautifully prepared pastries and Italian sweet cakes . Liked the location . All walkable would go back but ask for a bigger room as the double we paid for was not that big
Stayed 1 night in Sep 2025

10/10 Excellent

Abigail

Stayed 3 nights in Aug 2025

2/10 Terrible

Kim Evan

Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel providing a comfortable and luxurious base to explore Lucca
Stayed 3 nights in Aug 2025

10/10 Excellent

Farshad

Liked: Property conditions & facilities
Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in perfect location. Delightful and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Room we had was a bit older in design( dark/stuffy). Staff was great and breakfast a great bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip, Sheffield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you.
Hire bike outside the hotel
Hire bike out on the walls
View of the hotel from the nearby water fountain
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade, friendly staff, excellent breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mandy Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet, clean, great breakfast and happy hour, staff very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

WELLINGTON

Business traveller
Liked: Amenities
Outstanding service and property
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to train stations and walking distances to places of interest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverley

Stayed 3 nights in Jul 2025

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms very smart.
Stayed 2 nights in Jul 2025