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AMERON Luzern Hotel Flora

4.0 star property

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Photo gallery for AMERON Luzern Hotel Flora

Lobby sitting area
Terrace/patio
Italian cuisine
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Boutique Comfort

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Comfort

  • Sleeps 2

View all photos for Boutique Premium

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Premium

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(99 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Premium Room

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Boutique Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Single Room

  • Sleeps 1

View all photos for Boutique Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Room

  • Sleeps 2

View all photos for Boutique Deluxe

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Deluxe

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is €214
includes taxes & fees
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About this property

AMERON Luzern Hotel Flora

Lakefront hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at AMERON Luzern Hotel Flora. During your stay, you're just a quick walk from Museum Sammlung Rosengart. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at BACiO della MAMMA
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ice skating and rowing/canoeing
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Museum Sammlung Rosengart and Chapel Bridge
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1646 square feet (153 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at AMERON Luzern Hotel Flora. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
BACiO della MAMMA – This restaurant specialises in Italian cuisine.
Bar & Boulevard – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 28 per night)
  • Parking on site (CHF 28 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,646 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 for adults and from CHF 14 for children
  • Self-parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000031
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

Reviews

AMERON Luzern Hotel Flora Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 703 out of 1040 reviews
Rating 8 - Good. 239 out of 1040 reviews
Rating 6 - Okay. 63 out of 1040 reviews
Rating 4 - Poor. 18 out of 1040 reviews
Rating 2 - Terrible. 17 out of 1040 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bad WiFi and poor AC

Overall the stay would have been fine, but the AC was very bad and could not cool the room down, so they gave us a small fan which helped a little. The WiFi was the worst WiFi I’ve experienced in the past decade. Very unreliable and slow when connected. This was the most we had to spend on a hotel for the entire trip, and by far the worst overall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 5 nights in Aug 2025

10/10 Excellent

Padmanabha, Cupertino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Seonaid

Stayed 1 night in Aug 2025

10/10 Excellent

Chi Lok Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kit Wah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful well-facilitated hotel with excellent service.
Nice room
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station, restaurants, and old town. Only downside was the AC didn’t get cold enough.
Stayed 7 nights in Aug 2025

6/10 Okay

Stefan

Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Lobby was nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Courtney

Liked: Room comfort
It is ok for the price. The staff were ok, not super friendly or helpful/welcoming. It just felt like a mediocre stay, for a very steep price. We knew Switzerland was expensive, but this felt like they just weren’t trying. Scuffs/stains/marks all over the walls, very desolate feeling in the hallways…it felt like a budget hotel when stepping off the elevator and walking to our room. Grout was dirty in our bathroom. More dirty walls/doors. That being said…the bed was comfortable, the bedding felt/looked clean. It was very dim in the bathroom. Just kind of disappointing for the price and in comparison to our other stays around Europe this trip. Pros: super easy to walk from the train station, very close to Chapel Bridge and most anything you want to enjoy while in Lucerne.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and awesome Outstanding breakfast, staff gave us water to use in our hike Very convenient for rail transportation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Harshleen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Milton, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation and dining close very walkable
Stayed 2 nights in Aug 2025

8/10 Good

Milly

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Helpful staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic - easy walk to train station and all major sights. Near the lake with piers for boat trips. Room nicely appointed. Staff helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Tolulope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities were updated. It was very clean. Breakfast was great. It was close to the train station and city center.
Stayed 2 nights in Aug 2025

8/10 Good

Iouliia

Liked: Cleanliness, staff & service, property conditions & facilities
I wish you had a gym on the property. Everything else was excellent!
Stayed 3 nights in Aug 2025

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Dater rooms in need of updating. Pretty small. Complimentary mini bar is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Harvinder Singh

Stayed 1 night in Aug 2025

8/10 Good

Wong Siew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is really near to the train station . Visitor card given to us for complementary public transport within zone 10 in the city. The Chapel bridge can be seen when you exit the hotel .
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Stayed 2 nights in Jul 2025