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AMERON Luzern Hotel Flora

4.0 star property

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Photo gallery for AMERON Luzern Hotel Flora

Italian cuisine
Reception
Exterior
Lobby
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Boutique Comfort

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Comfort

  • Sleeps 2

View all photos for Boutique Premium

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Premium

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(101 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Premium Room

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(49 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Boutique Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Single Room

  • Sleeps 1

View all photos for Boutique Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Room

  • Sleeps 2

View all photos for Boutique Deluxe

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Deluxe

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

AMERON Luzern Hotel Flora

Lakefront hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at AMERON Luzern Hotel Flora. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at BACiO della MAMMA
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ice skating and rowing/canoeing
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Chapel Bridge and Museum Sammlung Rosengart
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1646 square feet (153 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at AMERON Luzern Hotel Flora. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
BACiO della MAMMA – This restaurant specialises in Italian cuisine.
Bar & Boulevard – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 28 per night)
  • Parking on site (CHF 28 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,646 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 for adults and from CHF 14 for children
  • Self-parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000031
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1046 reviews
Rating 8 - Good. 236 out of 1046 reviews
Rating 6 - Okay. 65 out of 1046 reviews
Rating 4 - Poor. 18 out of 1046 reviews
Rating 2 - Terrible. 17 out of 1046 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sirapassorn

Liked: Cleanliness, amenities, property conditions & facilities
Overall, the hotel maintains quite a high standard. Both the service and the room were well-equipped — I didn’t have to ask for anything extra. Most of the staff were attentive and provided good service. But there were two staff members — one wearing a jacket and the other not — whose manner came across a bit stiff, and their tone of speech wasn’t particularly pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart for the city. Onsite resturant and bar. refrigerator in room and friendly staff. I would stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermostat in our room didn't adjust the air flow and temperature. A traditional thermostat would be a better solution (separate switches for fan, temperature, A/C or heat).
Stayed 1 night in Oct 2025

10/10 Excellent

Einat

Stayed 1 night in Oct 2025

8/10 Good

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on outside the hotel- a bit loud
Stayed 1 night in Oct 2025

10/10 Excellent

Gail

Stayed 1 night in Sep 2025

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were restaurants and shops close by within walking distance
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, comfortable hotel with a wonderful breakfast. It is very expensive though.
Stayed 2 nights in Sep 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn’t cool enough. Also our room was missing a bottle opener and they didn’t believe me that it wasn’t there. Couldn’t open the bottles.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Really sweet staff and a great spot!! Would stay here again in a second!
Stayed 1 night in Sep 2025

8/10 Good

Remo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location could not be better, great hotel and very friendly and helpful staff. Hotel is nice and clean, but the rooms are very small.
Stayed 1 night in Sep 2025

10/10 Excellent

Christy

Stayed 3 nights in Sep 2025

10/10 Excellent

john

Stayed 1 night in Sep 2025

10/10 Excellent

JUDITH M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience for this American and her daughter. The service was great, accommodating our arrival ahead of schedule while offering free beverages in the room during our stay. There was a restaurant in the hotel which offered a breakfast as well as dinner. The location was within walking distance from the train station. We were also located within walking distance of the old town, the bridges, and all the shopping we could manage during our two day stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Old Town!! Very close to the Chapel Bridge, lots of restaurants, the train station, and Lake Lucerne. We stayed there for 5 nights and took a few day trips, so it was great to be within walking distance of the train station. The hotel was really nice and clean, and the staff were helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tat Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staff is friendly and helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
The location of the Hotel as far as proximity to the train station and ease of getting to restaurants and shopping is great. Other than that I found it to be just average. The front desk crew was ok, but not super helpful. In other words they did their job, but nothing else. Our room wasn’t ready until a bit after 3pm, which we had to ask a couple of times about its readiness. The room was small and the bathroom smaller. The shower only had a hand held shower head. If you didn’t hand hold the shower head it just sprayed straight out all over the bathroom. We also had a hard time using the air conditioner, it was old style and we couldn’t get clear instructions to use. We did finally figure it out on our last night. Additionally they offer that if you don’t opt for daily room cleaning you can get a drink voucher for the bar. Although we opted for no daily room cleaning, no voucher was offered/given.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing, quite helpful and also friendly. The room was immaculate with a lot of attention to little but useful things such as magnifying mirror in the toilet and other mirrors outside. The coffee in the room was so delicious. The bed was comfortable. The hotel is in a central location very close to everything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Close to train station. Staff was very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location near train station. Room was outstanding and the staff super helpful. Recommend to anyone.
Stayed 3 nights in Sep 2025

8/10 Good

Annalee

Travelled with group
Liked: Cleanliness, property conditions & facilities
Close to the train station close to the sights to see. Nice area to walk around with a lot of dining options.
Stayed 3 nights in Jul 2025