See all properties

B&B Bettstatt - Neustadt

2.5 star property

Choose dates to view prices

Photo gallery for B&B Bettstatt - Neustadt

Breakfast area
Lounge
Apartment, 1 Bedroom | Living area
Property entrance
Shower, rainfall showerhead, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
Neustadtstrasse 10, Lucerne, 6003
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪13 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Free cots/infant beds, rollaway beds, free WiFi

Double Room, Shared Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom (Balcony)

Double Room, Shared Bathroom (Balcony) | Free cots/infant beds, rollaway beds, free WiFi

Double Room, Shared Bathroom (Balcony)

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
ibis budget Luzern City
Lucerne
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,112 reviews
The price is €156
includes taxes & fees
21 Jun - 22 Jun
ibis budget Luzern City

About this property

B&B Bettstatt - Neustadt

Along with a bar/lounge, this bed & breakfast has a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include tour/ticket assistance.
B&B Bettstatt - Neustadt offers 13 accommodations. This Lucerne bed & breakfast provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
During your stay at B&B Bettstatt - Neustadt, you're just a quick walk from Museum Sammlung Rosengart. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Chapel Bridge and Lucerne Town Hall
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. B&B Bettstatt - Neustadt also features tour/ticket assistance and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4 PM - 8 PM) and Monday - Sunday (4 PM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 10.00 per night
  • Rollaway bed fee: CHF 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 4 PM - 8 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

B&B Bettstatt-Neustadt Lucerne
B&B Bettstatt-Neustadt
Bettstatt-Neustadt Lucerne
Bettstatt-Neustadt
B B Bettstatt Neustadt
B&b Bettstatt Neustadt Lucerne
B&B Bettstatt - Neustadt Lucerne
B&B Bettstatt - Neustadt Bed & breakfast
B&B Bettstatt - Neustadt Bed & breakfast Lucerne

B&B Bettstatt - Neustadt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 183 reviews
Rating 8 - Good. 89 out of 183 reviews
Rating 6 - Okay. 26 out of 183 reviews
Rating 4 - Poor. 9 out of 183 reviews
Rating 2 - Terrible. 1 out of 183 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Sehr freundlichen Mitarbeiter/inhaber, alles Sauber und gut
Stayed 2 nights in Sep 2020
Verified

2/10 Terrible

KF

Disliked: Staff & service
Our trip to Europe was cancelled due to COVID-19. Of all the flights, excursions, and other hotels we had to cancel this is the ONLY hotel that did not refund our money or give us a travel voucher. BOO!!!
Stayed 2 nights in Jul 2020
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
probleme bei buchung und keine klaren amgaben wie die abkommen zwischen booking und dem besitzer sind
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

Nettes Personal, gutes Frühstück, angenehme Bar im Erdgeschoss, Restaurants in naher Umgebung
Stayed 1 night in Feb 2020
Verified

8/10 Good

YUNHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

안락하고 친절한 서비스

화장실을 같이 이용하는 거 빼고는 아주 만족스러운 숙박이였습니다
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice vitit in luzern. Price was nice, but not the highest standard.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
There were some renovatìons going on when I stayed. Layout is tad confusing and rooms could use a bit more soundproofing. Room was larger than expected. No issue with cleanliness. Breakfast was almost hotel quality. Somewhere in between hostel and hotel. Good value for pricey Switzerland.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful! I would recommend it to everyone.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

잠깐 묵을 숙소로 추천합니다

호스트가 친절합니다. 조식도 맛있습니다. 하지만 공용 화장실을 다른 숙박객이 지저분하게 써서 불쾌했습니다.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천드려요!

가장 작은방 예약햇엇는데 사람이 업어서 아파트먼트 방으로 업그레이드 되었습니다. 침대 거실 큰 탁자 소파 티비 전신거울 전자레인지 작은 냉장고 욕조 잇엇구요 엄청 깨끗하고 주인분도 친절햇습니다 바 옆인데도 분리되어있어 소음도 전혀 없엇습니다 다만 1층이라 그런지 타 숙소들에 비해 약간 공기가 차가운 느낌이 있긴햇는 반팔입고 자도 괜찮을 정도였어요 위치도 루체른역에서 4 6 7 8 번 버스 타고 2정거장 정도만 오면 되어서 너무 좋앗어요 가성비 갑입니디 추천해요!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, friendly Staff, location & quite
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. We were upgraded to a cozy apartment with a small kitchenette and bathroom. Everything was clean and the service was exceptional. Delicious breakfast in the morning as well! We would stay again.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had loud party till midnight.very hard to sleep.everything else fine.add should stress can walk from train as cab charged us 12 to drive us 3 blocks.felt cab also should of said walk.in paris cab driver said to close walk.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Jung-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我住單人房 房間是三個房間一個區域 共用一個衛浴. 早餐還蠻豐盛
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Für eine Nacht reichts

so la la.Das Frühstück könnte besser sein.Optisch und nicht frisch
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein ganz tolle Unterkunft mit Bar und selbstgebrautem Bier und sehr leckerem Frühstück. Sehr aufmerksamer und liebenswerter Service. Und besonders Freunde der Schweizer Bundesbahn kommen in den Genuss der Züge, die quasi direkt durchs Zimmer fahren. Im Sommer bei geöffnetem Fenster ein Problem für die vorderen Zimmer. Aber wie gesagt: Tolle Unterkunft und perfekte Lage zur Altstadt, Bahnhof und Messegelände.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Jinhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천해요 추천!

루체른역에서 조금 거리가 있어서 트램 타고 다녔어요 그런데 주인아저씨도 너무 친절하시고 조용하고 분위기도 좋았어요 레게 노래가 흘러나오는 식당에서 먹은 조식도 굿굿 조식에 나오는 메뉴 어떤 것도 싸구려나 대충 주는건 없었고 성의있는 메뉴들이었어요 다시 루체른에 와도 여기 묵을래요
Stayed 1 night in Sep 2019
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First hostel stay

This is my first time staying in a hostel and I was pleasantly surprised. We shared a bathroom with 4 other rooms. It was very clean. The room was also clean. Our room had a fan in it which was great. Breakfast was very basic but good.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat

Great stay, close to the city center within walking distance. Hotel gave us a voucher for city free transportation. In a quiet area with restaurants around it.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Yandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In fact, this hotel is just 7 minutes walk to train station if follow the instruction from the host. Don't believe the Google map which will take you more time to walk. The tourism spot can be arrived by walk. The room is big and cozy. The breakfast is nice.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

추천

가장 더울때 있어서 에어컨이 없는게 불편했지만, 만약 더운날씨가 아니었다면 좋은 위치에 넓고 깨끗한룸, 간단한 조리 가능한 편리한 곳.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

DB

Disliked: Staff & service
The location from lucerne train station is only 10mins walk which is good as it’s also near attractions. The man wasn’t very enthusiastic in checking us in but helpful in a way. Room is spacious as we get the apartment with bath. Breakfast there wasn’t really much in there apart from bread boiled eggs ham cheese and there were flies everywhere. I had to ask the reception where plates and cutlery are as they were in the cupboard. Check out ok nothing really much exciting .
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, helpful staff.

Really friendly welcome at reception by helpful manager. Room was clean and the bed comfy. Buffet breakfast was ok. Staff went extra mile and provided bucket and water to wash my car. Parking to side of hotel is limited.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean B+B with very friendly staff
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room. We would definitely stay here again!
Stayed 1 night in Jun 2019