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Hotel Central Luzern

Property class: 3
VIP Access

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Photo gallery for Hotel Central Luzern

A dining table with a vase of flowers, a bowl, and a napkin.
Creator video
A restaurant with outdoor seating, a bike parked in front, and a building with a sign that reads 'dean & david.'
A modern hotel room with a loft bed, a sofa, a TV, and a dining table.
A wrought iron gate with intricate designs, leading to a building with a white facade and multiple windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room (Cosy)

A hotel room with a bed, a chair, a TV, and a large window with curtains.

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Cosy)

A bedroom with a large bed, a desk, and a chair. There is a window with curtains and a painting of a cityscape on the wall.

Classic Double Room (Cosy)

9.0 out of 10
Wonderful
(73 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Double Room, 1 King Bed (Noble)

A hotel room with a bed, a desk, a chair, a TV, and a wall mural.

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(25 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (Cosy)

A hotel room with two beds, a TV, a small table, and a window with curtains.

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for City Single Room (Noble)

A modern hotel room with a bed, a TV, a small table with a vase, a chair, and a herringbone wooden floor.

City Single Room (Noble)

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room (Noble)

A modern hotel room with two beds, a large window, and a cityscape mural on the wall.

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a chair, a desk, a large window with curtains, and a mural on the wall.

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Noble Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Noble Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cosy Single Room

A hotel room with a bed, a nightstand, a lamp, and a wall-mounted painting of a cityscape.

Cosy Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Central Luzern

A bar/lounge, coffee/tea in a common area and a fridge in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, tour/ticket assistance and a picnic area.
Hotel Central Luzern offers 46 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a playground and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Chapel Bridge and 5 minutes on foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Neville Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, fantastic staff fantastic lounge room for dining and breakfast
Stayed 4 nights in May 2026
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the staffs are all very nice, excellent breakfast, and great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff very friendly, I had the best experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Perfect location and friendly, helpful staff. Great breakfast included also. Will definitely stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yingli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Beverly

Liked: Cleanliness
Good and Frensh breakfast Staff service is fantastic
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Great location and friendly staff!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, the breakfast was off the charts, great! Our room was very good, neat, clean. We enjoyed our time there.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Yazmin

Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay at this location. Breakfast was amazing. Great location near metro.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Extremely friendly and helpful staff and the included breakfast was a treat! Comfortable bed and very clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kind, very nice area , breakfast wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Lucerne. Friendly and helpful staff. Fine breakfast.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel! Everything was immaculate, the location is great, the breakfast was delicious and the staff were very friendly. I will recommend this hotel to anyone that asks and would definitely stay again myself!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, excellent breakfast, great location, and very clean. I’d highly recommend staying here.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

sukcha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and best location, train station, pier.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by very friendly staff. They told us about the area and hotel facilities. The hotel is conveniently located a block from the train station and is about two blocks from the Chapel Bridge. The breakfast was delicious and plentiful. We enjoyed our stay immensely.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Loved the comfortable bed, the great location, large breakfast room to hang out in.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position- fantastic value
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but effective, can use additional amenities like body lotion , breakfast is good Overall cute hotel and very close to the train station
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault this hotel. Friendly staff, clean & comfortable. Exceptional location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location could not have been better! Excellent breakfast and very friendly staff. Rooms are compact but very comfortable. Rooms not on the street side are quieter on the weekends. A very reasonable choice in a high priced neighborhood!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect is very centrally located. The place is very very clean. The staff is very cordial professional. The breakfast is very abundant. Excellent. There’s a lot of different variety of food like I mentioned very safe. Everything is in walking distance all the shopping and many restaurants and tourist places to go and visit I highly recommend this place is really really good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities
Amazing stay! Location is superb. Staff are so friendly and helpful and continental brekkie was best I had in any hotel.
Stayed 4 nights in Jan 2026