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Hotel Luzernerhof

4.0 star property

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Photo gallery for Hotel Luzernerhof

Relax in a beautifully appointed bathroom with a geometric-patterned floor, framed artwork, and a vanity with mirror and sink.
Welcome to Hotel Luzernhof, where a beautiful entrance sets the tone for a memorable stay.
Relax in our stylish bar area, featuring a vibrant abstract painting, comfortable seating, and a fully equipped bar.
Relax in this stylish room with a comfortable sofa, coffee machine, and large window.
Enjoy a stylish dining experience with elegant table settings and a variety of food options.

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Chapel Bridge
    ‪6 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Swiss Transportation Museum
    ‪3 min drive‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(14 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(57 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Penthouse

Classic Penthouse | 1 bedroom, in-room safe, free WiFi, bed sheets

Classic Penthouse

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with 24-hour front desk and bar/lounge
A bar/lounge, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Luzernerhof's great location. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes on foot from Lion Monument
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Regina Bar – On-site bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 278 out of 665 reviews
Rating 8 - Good. 243 out of 665 reviews
Rating 6 - Okay. 86 out of 665 reviews
Rating 4 - Poor. 37 out of 665 reviews
Rating 2 - Terrible. 21 out of 665 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

sehim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, and the area is fantastic
Stayed 2 nights in Apr 2025

4/10 Poor

Marcelo, San Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho olor a cigarro en el lobby y pasillos, el desayuno muy pobre, las habitaciones de poca calidad y espacio.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended.

Good location, hotel, room is clean, good size room, our room had the lake and swiss alps view which made it more memorable. We will definitely come back. Highly recimmended!
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor cleanliness

We booked the rooftop penthouse. Views were good but room was very dusty, old smelly carpets. No window blinds on bath room windows, fridge not working.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was amazing. We had originally booked a different hotel, which turned out to be completely misleading. After a stressful search for alternative accommodations, this hotel welcomed us right away and had a room ready almost immediately. While the room didn’t have a view, the location was perfect—within walking distance of everything we needed. The free Wi-Fi, delicious breakfast, and extremely comfortable bed made our stay even better. Although it was slightly on the pricier side, the quality and service made it well worth it. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 2 nights in Apr 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic comfy single box room. Very welcoming and helpful staff, super convenient for the hostoric town and lake.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay. Good location and view of the lake from our window
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Vinal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lot of fun. The properly has old Swiss architecture that we absolutely loved. high quality upgraded beds and bathrooms that made the trip super comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great as a solo traveler. Easy to find. Bus stop right out front that takes you directly to the train station, old quarter or Kriens to visit Mt. Pilatus. Great location. Clean and convenient!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a decent experience only problem was noise there were some construction going on in a nearby building. Decent nevertheless
Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and clean and the location was great. The only complaint was that the lobby and hallways (even on the 4th floor) smelled like cigarette smoke throughout the day. Thankfully the room did not.
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great,my room was wonderful. Small but pretty,has a window.Love the modern decor.The staff was super kind.I cant wait to go back.
Stayed 1 night in Mar 2025

6/10 Okay

ricky

Liked: Staff & service, property conditions & facilities, room comfort

Cigarette smoke drifting through the hotel

We found the staff to be nice check in and check out. We’re very efficient. The breakfast was good. The room was comfortable and clean. I did have one major complaint with the Hotel and brought it up with management. They did say they are working on it. they have a smoking bar Off of the lobby, but the smoke does not stay contained to that area. The lobby smelled heavily of stale cigarette smoke, and the smell drifted all the way up to the fifth floor through the open stairwell when we would open our door cigarette smoke would fill our room until we could air it out as being somebody that does not smoke and does not have any smokers in my household and because of our state laws in California, my exposure to cigarette smoke is minimum so this was very annoying
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Leana

Stayed 4 nights in Dec 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

NIRAJ

Stayed 1 night in Jan 2025

8/10 Good

Cristina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is perfect, rooms renovated and comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

GEMMA, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Near the train station. The place is clean and staff were helpful. The issue I have is the Wifi and the smell of smoke as you enter the lobby and thus go to the hallway. Fortunately it doesn’t go through the room
Stayed 3 nights in Dec 2024