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Hotel Spatz

3.0 star property

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Photo gallery for Hotel Spatz

Daily buffet breakfast (CHF 18 per person)
Terrace/patio
Check-in/check-out kiosk
Property amenity
Family Room | Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Obergrundstrasse 103, Lucerne, LU, CH-6005
  • Place, Chapel Bridge
    ‪17 min walk‬
  • Place, KKL Lucerne
    ‪17 min walk‬
  • Place, Chateau Guetsch
    ‪19 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Desk, laptop workspace, blackout curtains, soundproofing

Basic Double or Twin Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double or Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Double or Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Quadruple Room

  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
ibis budget Luzern City
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,092 reviews
The price is €99
includes taxes & fees
25 Jan - 26 Jan
ibis budget Luzern City

About this property

Hotel Spatz

Hotel with free parking, near Chapel Bridge
This smoke-free hotel features a restaurant, a snack bar/deli and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a front desk safe are on-site. Private bathrooms are not en suite.
Hotel Spatz offers 15 accommodations with free newspapers and a hairdryer. Flat-screen televisions come with cable channels.

Rooms have detached private bathrooms. Bathrooms include a shower. This Lucerne hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Hotel Spatz. During your stay, you'll be within walking distance of Chapel Bridge. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception and a front desk safe
  • 14 minutes on foot from Franciscan Church and a 2-minute drive from Chapel Bridge
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Hotel Spatz also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Hotel Spatz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 18 for adults and CHF 10 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (7:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18 for adults and from CHF 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Spatz Lucerne
Hotel Spatz
Spatz Lucerne
Hotel Spatz Hotel
Hotel Spatz Lucerne
Hotel Spatz Hotel Lucerne

Hotel Spatz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 111 out of 304 reviews
Rating 8 - Good. 124 out of 304 reviews
Rating 6 - Okay. 51 out of 304 reviews
Rating 4 - Poor. 12 out of 304 reviews
Rating 2 - Terrible. 6 out of 304 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Margaret, Cocoa Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast. Overall, it was a good stay.
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Stayed 1 night in Oct 2025

6/10 Okay

Charles

Liked: Staff & service
Difficult location
Stayed 2 nights in Sep 2025

6/10 Okay

Julia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was helpful, the room felt dirty (lots of mold in the shower) and bed was not comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Stayed 1 night in Sep 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in this hotel was great, friendly staff and easy access to transpo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great staff.
Stayed 4 nights in Aug 2025

8/10 Good

Kshitiz K

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2025

6/10 Okay

Ravi, North Attleboro

Travelled with family
Liked: Cleanliness, staff & service
We spent a terrible night without sleep as the temperatures were extreme hot and no air conditioner in the room and loud noises from the street, as we had to keep the windows open for air circulation.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Wayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do NOT recommend this place at all. The customer service was lacking; Samil was not friendly or helpful. They only provide towels for the shower and do not offer hand or face towels. The glasses given for drinking were filthy, as was the shower, which had a broken showerhead that was just hanging from the hook. The toilet was cramped, and the third person in our group had to sleep in an uncomfortable hospital-like bed. Additionally, the location is not near any tourist areas. From the train station, it took about five stops to reach the "hotel." When we mentioned we were staying at Hotel Spatz to some people we met on the bus, they said it was more like a motel. The hotel is situated next to a busy road, making it quite loud in the evenings. They provided us with an electric fan, but there is no air conditioning, and July is a very hot month. We also had to carry our six pieces of luggage up two flights of stairs. They did provide coffee and sugar in sachets, but the electric kettle was filthy. No coffee machine. The room was extremely cramped, leaving little space for three people and our luggage. On the positive side, the water pressure in the shower was great. The bus stop is directly in front of the hotel, which is convenient for catching the bus quickly, but it also means that we hear the noise of buses and cars in the morning and evening.o meant that we heard the noise of buses and cars in the morning and evenings. Good luck to future guests—you have been warned!
Stayed 3 nights in Jul 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Friendly staff, a bit out of old town. Clean basic rooms. No air conditioning in summer was hard
Stayed 2 nights in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I could get transportation to and from the city and train station without any problems and it was just outside of the hotel! Hiwever, any gricery store, pharmacy, or laundry services were in the neighborhood. The breakfast was goid with a selection.
Stayed 2 nights in Jul 2025

4/10 Poor

Ramnath

Travelled with family and small children
Disliked: Property conditions & facilities
Property location doesn’t have any nearby Coop, Migros or any of major convenience stores. Bathroom needs renovation and shower space is pretty low standards along with curtain etc. Overall strictly average place considering beds were good. There is no elevator so you require to pick all luggage on all floors.
Stayed 2 nights in Jul 2025

10/10 Excellent

Orlin

Liked: Amenities, property conditions & facilities
We were notified upon check in a shower door was removed as a recent guest broke it. The manager offered to give my family (3 of us) free breakfast for both days of our stay which was more than fair and appreciated (I did not ask for anything)! I am grateful for the hospitality and generosity that was extended to us. The area is less than a mile from the center of old Luzern and we walked. The area is quiet and safe so this was not an issue.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jun

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very convenient with bus stop right in front of the hotel. NO air conditioning!!!!!
Stayed 5 nights in Jun 2025

8/10 Good

Lawrence

Stayed 3 nights in Jun 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
It’s what you expect from a cheaper hotel. Did the job for the quick one nighter
Stayed 1 night in Jun 2025

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property had no A/C and our room never cooled down. We even had the windows open to help cool it down, but the traffic was so noisy all night we could barely sleep. There were not many dining options for dinner within walking distance of the hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

shalom

We got to the hotel and we were locked out. we called the emergency line and the agent said we werent on the guest list. The room is over $300/night and we couldnt get in.
Stayed 1 night in Jun 2025

6/10 Okay

Julee

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It felt like the heat was on the entire stay. No small AC units or fans.
Stayed 3 nights in May 2025

2/10 Terrible

Shane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend against staying at the Hotel Spatz. Unfortunately, though the hotel sppears quaint on the outside, it is very poorly maintained on the inside, and has a below-average dining area inside. The room was dirty, extremely hot, and had very little noise insulation. Additionally, the management is seemingly crooked, as I was issued a extra fee upon arrival for staying there with my wife, as if an extra person really requires a 70 franc charge. It seemed to be thought up just to make a cheap buck. Again, I strongly recommend against staying here because there are much better options in Lucerne for similar or better prices, and you will not have to suffer through this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and had 1 of 2 rooms ready early so we could store luggage and freshen up after the long flight. We did not try the breakfast.
Stayed 2 nights in May 2025