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Boutique Hotel KARL

3.0 star property

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Photo gallery for Boutique Hotel KARL

Family Room, Balcony, River View | Balcony
Breakfast buffet
Lounge
Quadruple Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
St.-karli-quai 12, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, Chateau Guetsch
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Room

8.0 out of 10
Very good
(28 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room, Balcony, River View

Double Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room, Balcony, River View

8.8 out of 10
Excellent
(19 reviews)
  • River view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Balcony, River View

Triple Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Room, Balcony, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Double Room, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, River View

Superior Triple Room, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Triple Room, River View

  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Quadruple Room, Balcony, River View

Superior Quadruple Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Quadruple Room, Balcony, River View

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Balcony, River View

Family Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 71 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

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About this property

Boutique Hotel KARL

A coffee shop/cafe, concierge services and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a vending machine are on-site.
Boutique Hotel KARL offers 34 accommodations with a safe and a hairdryer. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Boutique Hotel KARL's great location gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a coffee shop/cafe and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the breakfast
  • Just a 3-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Boutique Hotel KARL.

This 3-star Lucerne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 30 per night)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 30 per night (656 ft away)
  • Pet fee: CHF 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Tourist
Tourist Hotel Lucerne
Tourist Lucerne
Boutique Hotel KARL Hotel
Boutique Hotel KARL Lucerne
Boutique Hotel KARL Hotel Lucerne
Boutique Hotel KARL Swiss Quality
Karl Swiss Quality Boutique Hotel
THE TOURIST CITY RIVER HOTEL LUCERNE

Boutique Hotel KARL Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 530 reviews
Rating 8 - Good. 161 out of 530 reviews
Rating 6 - Okay. 44 out of 530 reviews
Rating 4 - Poor. 9 out of 530 reviews
Rating 2 - Terrible. 10 out of 530 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, excellent customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

6/10 Okay

Steven

Liked: Cleanliness, amenities
Good location, friendly and helpful reception staff and free breakfast. However……..we specifically booked this hotel and this particular room as the (only) photo from the balcony showed it having a view of the mountains, river, bridge and old town. We wanted to sit out with a bottle of wine as we were celebrating a special occasion. We were however given a room on the side of the hotel (see photo) facing a tall stone wall and only a side view of the river overlooking a large public car park and apartment blocks. To make matters worse there were 5 workmen repairing the wall just a few meters away which meant we couldn’t sit out. We were so disappointed and spoilt our special day. The lady on reception said she’d had quite a few similar complaints about this room. I am now pleased the photos have been updated showing the front and side views to prevent anybody else being misled but no apology was received from management, in fact he tried to say the new photos had always been there. Disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good breakfast choices, quiet, nice room, great view
Stayed 1 night in Nov 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Jaimie

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was further away from town than we had expected
Stayed 2 nights in Oct 2025

10/10 Excellent

geraldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room, great view, full breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nodira, Tarpon Springs

Stayed 1 night in Oct 2025

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Hee, Commack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the old town but 10 mins walking distance away from busy town area. Very quiet at night time. Nice and neat room. Very kind staff. I will use the hotel again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fatima, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being access from Lake and walking distance from restaurants, shops and attractions. Good breakfast buffet, cozy environment.
Stayed 2 nights in Oct 2025

8/10 Good

SHARON, East Hampstead

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was so close to all the sites. Nice location on the river.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Mountain View. It was awesome!
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great. Front counter so helpful in every way! Nice room!
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed, excellent breakfast included with room. Located slightly past the second wooden bridge so it is slightly outside of tourist traffic, so nice and quiet while still very walkable. Would return!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda Tate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay.

This was a wonderful stay. We enjoyed spending evenings on our balcony overlooking the River. The free breakfast was delicious and plentiful. Our bed was comfy and the shower was a good size and easy to figure out. This hotel is located at the far end of old town, but it was very walkable. We loved the mill bridge and the Mühlenplatz area.
Stayed 3 nights in Oct 2025

8/10 Good

Bao Ngoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, very nice mountain and lake view from the room window….
Stayed 2 nights in Oct 2025

8/10 Good

Eleonor, Pittsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Sep 2025

2/10 Terrible

Olga

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Gedgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great view
Stayed 2 nights in Sep 2025

8/10 Good

Lakshmi Jyothi

Liked: Staff & service
Too expensive, nice facility
Stayed 2 nights in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the river! In walking distance to pretty much everything in the city.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service
No services. Had to pay for coffee and had to check in and out on a machine
Stayed 2 nights in Sep 2025

6/10 Okay

Terry

Stayed 5 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, very clean and updated, and in a fairly quiet location. The hotel was thoughtful in the planning of the room-- a fan was provided in addition to the built-in ceiling fan, extra and different weight blankets than what was already on the bed, black-out shutters, screened windows, and plenty of glasses. I would recommend this hotel.
Stayed 1 night in Sep 2025