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Boutique Hotel KARL

3.0 star property

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View from property
Superior Triple Room, River View | In-room safe, desk, iron/ironing board, free cots/infant beds
Lounge
Superior Double Room, River View | In-room safe, desk, iron/ironing board, free cots/infant beds
Superior Double Room, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
St.-karli-quai 12, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, Chateau Guetsch
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Room

8.0 out of 10
Very good
(28 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room, Balcony, River View

Double Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room, Balcony, River View

8.8 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Balcony, River View

Triple Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Double Room, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, River View

Superior Triple Room, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Triple Room, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Quadruple Room, Balcony, River View

Superior Quadruple Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Quadruple Room, Balcony, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Balcony, River View

Family Room, Balcony, River View | Living area | LCD TV

Family Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

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Exterior
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4.2 out of 5, Very good, 691 reviews
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About this property

Boutique Hotel KARL

Riverside hotel in Lucerne with a coffee shop/cafe
A coffee shop/cafe, concierge services and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a vending machine are on-site.
Boutique Hotel KARL offers 34 accommodations with a safe and a hairdryer. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Boutique Hotel KARL's great location gets high marks from our customers. During your stay, you're just a quick walk from Musegg Wall. Features include free WiFi in public areas, plus a coffee shop/cafe and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Musegg Wall and Mill Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Boutique Hotel KARL.

This 3-star Lucerne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 30 per night)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 30 per night (656 ft away)
  • Pet fee: CHF 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Tourist
Tourist Hotel Lucerne
Tourist Lucerne
Boutique Hotel KARL Hotel
Boutique Hotel KARL Lucerne
Boutique Hotel KARL Hotel Lucerne
Boutique Hotel KARL Swiss Quality
Karl Swiss Quality Boutique Hotel
THE TOURIST CITY RIVER HOTEL LUCERNE

Boutique Hotel KARL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 516 reviews
Rating 8 - Good. 159 out of 516 reviews
Rating 6 - Okay. 44 out of 516 reviews
Rating 4 - Poor. 9 out of 516 reviews
Rating 2 - Terrible. 10 out of 516 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Sreenivasa

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
There is no AC, if the windows are opened, there are lot bugs coming in to room. Room is average.
Stayed 1 night in Aug 2025

10/10 Excellent

deepak, edison

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

8/10 Good

Philipp

4
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent ⭐⭐⭐⭐⭐

Very good hotel with excellent staff.
Stayed 1 night in Aug 2025

6/10 Okay

Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel in an excellent location. Very professional staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the river. Quick bus ride from the Lucerne train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Shree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. It’s beautiful and in a very nice location and close to everything . The staff were super friendly and helped with lot of information. Must stay if you are in this city !!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location. The weather was perfect, however I forgot to notice that there wasn't any air conditioning. Ceiling fans and floor fans did the job plus you could open the windows.
Stayed 1 night in Jul 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Rose at the front desk was welcoming & extremely helpful & kind. Rooms were clean & spacious. Complimentery breakfast was amazing!
Stayed 2 nights in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel, its a school and you will be a case study. The area is unsafe for a solo female traveler. The online pictures do not match the actual hotel. The hotel room looks like a college dorm room. The area is very dark and dim with sketchy people around. The curtains do not completely close on the window, the screen door to the balcony is flimsy and not secure, the door key barely works. Upon check-in I was standing out in the rain for over 15 mins as there was no way to enter the building. There was nobody there from 10 pm to 7 am with nobody to address any issues or safety concerns. I left the hotel as I didnt feel comfortable sleeping there. I messaged the hotel about my safety and security concerns and they not only refused to provide me with a refund, they totally ignored my complaint and didnt have the decency to respond. I would discourage anyone from booking here as the amount you pay is totally not worth what you get. This hotel is a complete tourist trap and they will take your money without offering anything in return.
Hotel is a school
Reception at night
Hotel lobby
Street hotel is on
Stayed 1 night in Jul 2025

8/10 Good

wasif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good but rooms are small and there is no AC
Stayed 2 nights in Jul 2025

10/10 Excellent

P

Stayed 1 night in Jul 2025

10/10 Excellent

Farzana, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was very spacious for our family of 5. Everything is nearby. The view from room was amazing. Breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay & breakfast. Kids got extra treatment at breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Rockie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. The room was great for the 3 of us; we had plenty of room. The only problem was leaving the sliding door open for the cool breeze - the bugs seem to find their way I will stay here again when I am back in Luzern.
Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Amenities
Great location Modern hotel a short walk into the old town
Stayed 1 night in Jul 2025

4/10 Poor

Ange

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only thing we enjoyed was the location. This hotel is far from boutique and does not seem to .atch the images and description. It feels like a school dorm or old hospital turned accommodation. While our room size was good for a triple, we baked in the room with no air conditioning it was cooler outside tgan in this oven. We coukd not wait to leave which is a shame as Lucerne is soooo beautiful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KARL is a beautiful boutique hotel very convenient to central Lucerne. Staff is very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Sudhakar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony Room with very nice views

I stayed at this Hotel with family for 3 nights. We booked a balcony room which had nice river views. The room was spacious & clean. The best highlight of our stay was the spread of breakfast they offer. Rate it 5/5. The Hotel staff was awesome. The only reason i did not give the overall rating of 5/5 is because the Hotel room did not have an AC. It was very hot last week of June in Lucerne. Having an AC Hotel would have been better. The hotel room did have a fan & they offered us an extra floor fan too.
Stayed 3 nights in Jun 2025