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Acquarello Swiss Quality Hotel

Property class: 3

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Photo gallery for Acquarello Swiss Quality Hotel

A modern indoor dining area with a round table and chairs, surrounded by glass walls and potted plants.
A spacious living room with leather sofas, a chandelier, a television, and a shoe display.
Lobby lounge
A restaurant interior with a blackboard menu, leather seating, and a view of the street outside.
A hotel room with a bed, a wooden ceiling, and a view of a dock with boats.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Piazza Cioccaro 9, Lugano, TI, 6900
  • Place, Via Nassa
    ‪2 min walk‬
  • Place, Parco Ciani
    ‪6 min walk‬
  • Place, Palazzo dei Congressi
    ‪8 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

View all photos for Comfort Twin Room

A hotel room with a bed, bedside tables, a desk, and a window with curtains.

Comfort Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.

Standard Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

A hotel room with a large bed, a desk, a radiator, and a window with curtains.

Economy Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Kitchenette

A hotel room with two beds, a kitchenette, a TV, and a window with curtains.

Studio, Kitchenette

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room

A hotel room with a bed, a mounted TV, a small desk with a telephone, and a wall-mounted shelf with a coffee machine.

Economy Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

A bedroom with a bed, a nightstand, a radiator, and a window with curtains.

Comfort Single Room

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Balcony

A hotel room with a bed, a nightstand, a lamp, and a painting of a mountain landscape.

Comfort Double Room, Balcony

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A hotel room with a large bed, a headboard with a mountain design, and a window with curtains.

Comfort Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, 2 Bedrooms

A hotel room with a bed, a desk with a chair, an air conditioner, a radiator, a painting on the wall, and a television.

Studio, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Economy Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a window with curtains, an air conditioning unit, and a large painting of a mountain landscape.

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Acquarello Swiss Quality Hotel

A fitness centre, a bar/lounge and a sauna are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a fireplace at reception and a front desk safe are on-site.
Acquarello Swiss Quality Hotel offers 59 accommodations with espresso makers and a safe. This Lugano hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Acquarello Swiss Quality Hotel, you're just a quick walk from Lake Lugano. Enjoy features like free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, locker space and meeting rooms
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from San Lorenzo Cathedral and Piazza della Riforma
  • Dogs welcome for a fee
Acquarello Swiss Quality Hotel offers its guests a sauna and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Acquarello Swiss Quality Hotel.

This 3-star Lugano hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Built in 1954
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
There is a cable car next to the hotel. Guests who have booked an Economy or Standard room may hear noise during cable car operations from 5 AM to midnight.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 48.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Acquarello Swiss Quality
Acquarello Swiss Quality Hotel
Acquarello Swiss Quality Hotel Lugano
Acquarello Swiss Quality Lugano
Swiss Quality Hotel Acquarello
Acquarello Swiss Quality
Acquarello Swiss Quality Hotel Hotel
Acquarello Swiss Quality Hotel Lugano
Acquarello Swiss Quality Hotel Hotel Lugano

Acquarello Swiss Quality Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 289 out of 1002 reviews
Rating 8 - Good. 431 out of 1002 reviews
Rating 6 - Okay. 197 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect. It was a very short walk to the town center the the lake front. The funicular was outside the front door to travel between the train station and the hotel was effortless. The staff was very nice. The breakfast was very good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay and location.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and place to stay with my family in a lovely city
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lannie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at the bottom of the funicular. Clean room. Very friendly and helpful staff. Very good breakfast, included with the room. Fantastic Swiss dark baguette. Would come here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has eveything you might need with well maintained rooms. The staff were extremely friendly and knowledgeable. We received a welcome gift of Swiss chocolate, breakfast was well organized and foods were kept supplied. Coffees offered were plentiful and good. This hotel is right down the funicular from the Lugano train station.....no lugging your baggage, just wonderful!! If I were to be in Lugano again, this is the hotel where I would stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gojart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location in the heart of the City, besides the funicular 🚠. I loved to watch it from my rooms window.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at foot of the funicular to the train station.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! When you arrive at the train station, take the funicular down and as soon as you get off turn right- the hotel is in that back corner beside cafe Milano. Rooms were recently renovated, great breakfast, and friendly staff. We would definitely stay here again.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, nice rooms with great shower, super nice and helpful staff, room available for a casual business meeting was perfect, good breakfast, really enjoyed our stay with this hotel
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

ajay

Liked: Cleanliness, amenities, property conditions & facilities
Location was best
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It our third trip in Lugano and the third stay at Acquarello. This hotel is located in the centre and staff are always great.
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2026
Verified review

8/10 Good

Xingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station. Good that there's a fitness area.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Tiril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Everything was perfect. Staff, location, breakfast, wifi, cleanliness, shower, bed and Lugano itself. Would definitely recommend!!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

BOB

Liked: Cleanliness, amenities, property conditions & facilities
perfect, very clean.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to train and lake
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price. Very well located.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Transport close to the train station and convenient location in the city.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Madeleine Elizabeth

Perfect placement in the town, walking distance from the lake and the train station. Very friendly staff and good facilities! Will definitely be coming back
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geat stay

My stay was very pleasant. The fromt desk staff were very accommodating and the free bus and train pass was very helpful! Thanks to Joanne who provided great site seeing recommendation. I truly enjoyed my stay!
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Find

It was a very pleasant stay. Close to transportation and shops as well as tourist attractions. A very comfortable bed!
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel option for staying in Lugano center. The funicular connects the SBB railway station with the city center and funicular station is just 10m away from the hotel entrance.
Stayed 1 night in Feb 2024

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