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Heart of Lugano

4.0 star property

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Photo gallery for Heart of Lugano

Relax in a serene outdoor space with a breathtaking view of the lake and surrounding mountains, surrounded by lush greenery and trees.
Relax in this serene bedroom with a comfortable bed, bedside table, and potted orchid.
Stroll through this charming urban square, surrounded by traditional buildings with balconies and a serene stone fountain at its center.
Relax in this stylish living space with a black leather sofa, green plant, and modern kitchen area.
Relax in a welcoming space with a sleek sofa, flat-screen TV, and dining area.

Reviews

8.4 out of 10
Very good

Entire apartment

1 bedroomSleeps 455 sq m

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi
  • Lake view

Explore the area

Map
Piazza Indipendenza 1, Lugano, TI, 6900
  • Palazzo dei Congressi
    ‪2 min walk‬
  • Via Nassa
    ‪5 min walk‬
  • Lake Lugano
    ‪11 min walk‬
  • Lugano (LUG-Agno)
    ‪7 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom (Heart of Lugano)

Exterior

Family Apartment, 1 Bedroom (Heart of Lugano)

  • 55 sq m
  • 1 bedroom
  • Sleeps 4

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Heart of Lugano

Apartment with kitchen, near Lake Lugano
Free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free apartment building. The apartment boasts a heated floor and offers a kitchen and a washer/dryer. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a sitting area and a fridge.
Guest accommodation at this apartment offers washers/dryers and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. 22-inch flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and fans.

During your stay at this apartment building, you're just a quick walk from Casino Lugano. Free WiFi in public areas is available. The apartment offers a kitchen and a washer/dryer.
  • The apartment offers a kitchen, a washer/dryer and a balcony
  • Free Wi-Fi in some public areas
  • Amenities include multilingual staff and a lift
  • Steps from Casino Lugano and Parco Ciani
Heart of Lugano offers its guests multilingual staff and a lift. Public spaces have free WiFi.

This 4-star Lugano apartment is smoke free.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Parking and transport

  • No on-site parking available
  • Car not required

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Living room
  • Separate sitting area

Entertainment

  • 22-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer

Comfort

  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at Heart of Lugano

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 3.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 7 days before arrival with check-in information. Guests can access their accommodation through a private entrance.
Property Registration Number NL-00008418
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heart of Lugano Lugano
Heart of Lugano Apartment
Heart of Lugano Apartment Lugano

Heart of Lugano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was close to the water, cafes, and restaurants. The layout was very nice. We used the pull out couch, and it was comfortable. The washer and dryer were also easy to use. Appliances were modern, as well as the bathroom. The bottle of rosé was an appreciated touch!
Stayed 2 nights in May 2025

10/10 Excellent

Jaime, Clearwater

Liked: Cleanliness, amenities, property conditions & facilities
This was a super cute place right in the heart of Lugano. Shopping minutes away. Main bus station less than a 5 minute walk. Building was easy to get in and out of. Arrival directions were clear and easy to follow. Look forward to returning in the future!
Stayed 5 nights in May 2024

8/10 Good

Regina

Liked: Cleanliness

Fabulous location!

The location was fantastic and very close to Lake Lugano in the city center. The apartment was small, but functional. It was updated but basic with no AC. There is a company who takes care of the property, Happy Rentals. David from HR was helpful in some logistics we were dealing with. If you are a coffee drinker contact HR to find out what coffee the coffee maker uses because it wasn’t in any local markets that we visited.
Stayed 5 nights in May 2023

6/10 Okay

Klaus

Travelled with partner
Disliked: Property conditions & facilities
Die Lage ist super, nahe am See und der Fußgängerzone. Einen Seeblick hat man nur durch eine schmale Gasse vom Schlafzimmerfenster aus. Es handelt sich um ein eigentlich sehr schönes, gut und komplett eingerichtetes Apartment. Leider wurde es von vorherigen Gästen nicht gut behandelt und vom Vermieter bzw. der Agentur auch nicht repariert. So ist z.B. ein Fach im Kühlschrank ausgebrochen, ein Schrankgriff abgebrochen, Töpfe sind stark verschmutzt, beim Geschirrspüler fehlen Salz und Klarspüler, die Stühle sind abgewetzt, das Bett hat in der Mitte eine Kuhle, das Sofa ist durchgesessen usw. Auch die Anreisebeschreibung ist sehr missverständlich. Man kommt nur nach langem Suchen in das Apartment und den Stellplatz für das Auto findet man nur durch Zufall. Also eigentlich sehr schön und gut, aber leider nicht gepflegt.
Stayed 7 nights in Jun 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super gute Lage. Schönes Appartement mit allem was man braucht.
Stayed 3 nights in Jun 2022