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Hotel Splendide Royal

5.0 star property

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Photo gallery for Hotel Splendide Royal

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Hallway
Sun deck
2 restaurants; lunch and dinner served
Junior Suite Palace, Lake View | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Riva Antonio Caccia, 7, Lugano, TI, 6900
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪6 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪8 min walk‬
  • Place, Via Nassa
    ‪8 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Superior Executive Single Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Single Room Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Executive Double Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Double Room Garden View

9.4 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Executive Double Room Single Use

  • Lake view
  • 35 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Palace Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Palace Deluxe Double Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Double Room, Lake View

9.8 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Palace, Lake View

Junior Suite Palace, Lake View | Minibar, in-room safe, desk, laptop workspace

Junior Suite Palace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Palace, Lake View

Suite Palace, Lake View | Minibar, in-room safe, desk, laptop workspace

Suite Palace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Palace Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Single Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Palace Deluxe Single Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Single Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 35 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 3
  • Free Wi-Fi

Superior Executive Room

  • Sleeps 2
  • Free Wi-Fi

Superior Palace Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Splendide Royal

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Hotel Splendide Royal offers 93 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Splendide Royal. During your stay, you're just a quick walk from Gabriele and Anna Braglia Foundation. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Veranda
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Gabriele and Anna Braglia Foundation and Art Museum Lugano
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Splendide Royal offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Splendide Royal. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Lugano hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
La Veranda – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.
I Due Sud – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (CHF 35 per day)
  • Covered valet parking on site (CHF 35 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • I Due Sud
  • La Veranda

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • Wine tasting room

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,615 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 2 January and 9 February.

Access methods

Staffed front desk

Pets

  • Pets: CHF 45.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 50.00 per person
  • Airport shuttle fee: CHF 310 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 45.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Splendide Royal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Royal Splendide
Hotel Splendide Royal
Hotel Splendide Royal Lugano
Royal Splendide
Splendide Hotel
Splendide Royal Hotel
Splendide Royal Lugano
Splendide Royal
Hotel Splendide Royal Hotel
Hotel Splendide Royal Lugano
Hotel Splendide Royal Hotel Lugano

Hotel Splendide Royal Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 493 reviews
Rating 8 - Good. 68 out of 493 reviews
Rating 6 - Okay. 20 out of 493 reviews
Rating 4 - Poor. 10 out of 493 reviews
Rating 2 - Terrible. 6 out of 493 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

olga

Liked: Cleanliness, amenities, property conditions & facilities
Great facility
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
I was an amazing hotel in a great location. The hotel staff was amazing. They made great recommendations for food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luzviminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great luxurious place to stay in Lugano
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nabil

Liked: Staff & service, amenities, property conditions & facilities
Great hotel highly recommend it!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome staff. Overall amazing.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Lugano
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first rate luxury hotel right on Lake Lugano with an excellent staff and lovely accommodations. Wouldn’t change in thing.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would love to come back for more nights.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities
Being met at the station by Luca in the shuttle was a lovely start to our stay. He and all staff are very helpful and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous breakfast terrace overlooking the lake
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Beautiful building
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..overall good stay
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fantastic location, beautiful spa! Great food and service. Would definitely recommend this gorgeous property!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Second time we stayed here. Amazing City, amazing hotel.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms - just excellent!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing attention to detail. Great location - directly across from the lake.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent old property
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The only item I think could be improved is waitstaff at the breakfast. Otherwise... a perfect stay!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Alvina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay throughout. Perfect location, amenities, restaurants (and view!!!), and exceptional service.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Bradley

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were nice and a great location but the food and beverage was more expensive than the room. Also the rooms were very old and outdated.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Zehra

Liked: Cleanliness, amenities
Beautiful view very clean!!!
Stayed 1 night in Aug 2025