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Hotel Sercotel EsteOeste

4.0 star property

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Photo gallery for Hotel Sercotel EsteOeste

Restaurant
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 16 per person)
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Plaza Santo Domingo, 1, Lugo, 27001
  • Place, Praza Maior
    ‪3 min walk‬
  • Place, Lugo Cathedral
    ‪5 min walk‬
  • Place, Lugo City Walls
    ‪6 min walk‬

Room options

View all photos for Basic Single Room

Minibar, in-room safe, desk, blackout curtains

Basic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room (+ Supletoria)

Classic Double Room (+ Supletoria) | Minibar, in-room safe, desk, blackout curtains

Classic Double Room (+ Supletoria)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Sercotel EsteOeste

Hotel in Lugo with a 24-hour front desk
Concierge services, dry cleaning and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Change of towels is available on request
Hotel Sercotel EsteOeste offers 45 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Lugo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Sercotel EsteOeste, you're just a quick walk from Porta da Estación. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Porta da Estación and Museo Casa dos Mosaicos
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Sercotel EsteOeste.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 8.50 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2023
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Nearby parking fee: EUR 8.50 per night(328 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sercotel EsteOeste Lugo
Hotel Sercotel EsteOeste Hotel
Hotel Sercotel EsteOeste Hotel Lugo

Reviews

Hotel Sercotel EsteOeste Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 91 out of 101 reviews
Rating 8 - Good. 8 out of 101 reviews
Rating 6 - Okay. 1 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

Reviews

10/10 Excellent

ADALBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Great location great service and beautiful hotel
Stayed 1 night in Aug 2025

10/10 Excellent

EVELYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, buena ubicación, buena limpieza y el trato especial.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. It sis close to everything. Alex and her coworkers helped us during our checking. Thanks
Stayed 1 night in Jul 2025

6/10 Okay

luis

Property was clean, very close to shops.
Stayed 1 night in Jun 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful small hotel in a perfect location. Everything is new, in excellent condition. Breakfast was lovely. Everything so clean, and has a lovely scent
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great central location
Stayed 1 night in Jun 2025

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Very nice rooms and service. Clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Elina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in May 2025

10/10 Excellent

Roberto Jorge, San Isidro

Travelled with family
Liked: Amenities, property conditions & facilities
Excelente hotel! Muy recomendable!
Stayed 1 night in May 2025

10/10 Excellent

Janice Del

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was clean and very comfortable. Construction on the Plaza in front couldn't be helped but should be completed soon.
Stayed 2 nights in May 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 1 night in May 2025

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto Andrés

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel, el personal muy amable, buena ubicación, muy céntrico, buena limpieza.
Stayed 8 nights in Feb 2025

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely pleasant one night stay. Quiet and clean. The receptionist couldn't have been more helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly central location - beautiful room and great breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Excellent Hotel very sheek and in the middle of town. Great location great people great food for breakfast!!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, efficient and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was construction around the hotel it caused noice at the day and not comfortable exit/enterenced. we were also placed with windows towards construction.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the City of Lugo, with easy access to every place you would want to see. Hotel is elegant, big room, overlooking the city and the view of the old street below the reception area is a special touch.
Stayed 1 night in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only gripe about this place is similar to other places in Europe - there is no parking! I had to use a nearby public parking facility that costs money.
Stayed 2 nights in Jun 2024