See all properties

InterContinental Kansas City at The Plaza by IHG

4.0 star property

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Terrace/patio
Exterior
View from room
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, Kemper Museum of Contemporary Art
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Place, T-Mobile Center
    ‪7 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior King Suite with Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

1 bedroom, premium bedding, down duvets, in-room safe

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Balcony and Plaza View

1 bedroom, premium bedding, down duvets, in-room safe

King Suite with Balcony and Plaza View

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic King Room with Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Classic King Room with Balcony

8.2 out of 10
Very good
(56 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room with Plaza View and Balcony

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(17 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down duvets, in-room safe

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Balcony and Plaza View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium King Room with Balcony and Plaza View

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Plaza View

View from room

Classic Concierge King Room with Plaza View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

1 bedroom, premium bedding, down duvets, in-room safe

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(33 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Balcony

1 bedroom, premium bedding, down duvets, in-room safe

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,069 reviews
The price is €118
includes taxes & fees
30 Oct - 31 Oct
Hilton Kansas City Country Club Plaza

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a sauna, a quick walk to Fountain of Neptune
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around InterContinental Kansas City at The Plaza by IHG. During your stay, you're just a quick walk from Fountain of Neptune. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain
  • Pets welcome for a fee (restrictions apply)
InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:30 AM.
American Slang – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oak Room – Overlooking the garden, this lobby lounge serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 26 per night
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Reviews

InterContinental Kansas City at The Plaza by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 533 out of 1030 reviews
Rating 8 - Good. 221 out of 1030 reviews
Rating 6 - Okay. 131 out of 1030 reviews
Rating 4 - Poor. 87 out of 1030 reviews
Rating 2 - Terrible. 58 out of 1030 reviews

Reviews

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and the pool area is great too. We were there on a busy July 4 weekend, and the staff that was there was great - very friendly and helpful
Stayed 3 nights in Jul 2025

6/10 Okay

gasub

Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Stayed 2 nights in Jul 2025

6/10 Okay

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities

Not first class !

I sent a message asking for an early check-in because we had an early dinner reservation. No response. So I called and they told me it would be a $25 charge. I told them no thanks. The room was find but the toilet was dirty. The women’s locker room had 2 full homers with dirty towels over flowing 2 days in a row. Used towels in the corner in sauna. The pool area was nice but all the chairs were taken by 11 am and there clearly were not enough for all the guests. I’m not sure but heard they let outsiders pay a fee to buy a one day pass which takes away from the guests staying at the hotel. Bad idea and not fair to guests who booked hotel because of pool. Other than that it was nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, great location, and the staff were amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Connard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to navigate friendly staff and clean and comfortable room. Comfortable enough my wife and I slept through the 4th fireworks
Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Bridget

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not disclose at time of booking that they not only charge you $30/night to park in their ramp (there is no other parking option in under a mile). Also they charge $25+ in “visitation fee” that apparently isn’t covered in the $300 a night hotel fee. Phone did not work and mini fridge was broken on arrival. Went down to front desk and waited over an hour for a technician.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patsy

Everything
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, great pool area, convenient location
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness

Mrs Issa

When we first arrived we found dead cockroach on the floor , the shower wasn’t draining and it accumulated sudds and the faucets were broken and there was scum around them, there was dirt behind them and the pillows were smelly
Stayed 1 night in Jul 2025

10/10 Excellent

Randolph

Stayed 1 night in Jul 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful facility. Could be a little cleaner in public areas
Stayed 3 nights in Jun 2025

2/10 Terrible

Angel

Stayed 1 night in Jun 2025

4/10 Poor

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i reserved a room with 2 beds, i check in and they didnt even tell me my room wasnt available, they just gave me a key and sent me up to a room with 1 bed. i went back down and they told me my room had been taken and there was nothing they could do. after about 10 min they finally gave me the room i reserved. Staff was rude and kept telling me there was nothing they could do. however they finally did it after about 20 min of me saying i get my room or i want my money back. they then continued to blame expedia for how they work as a third party. either way hotel was dirty. i will not be back to this location ever. i paid 300$ for a 1 night stay and had to fight to get what i paid for. then after all of that they charged me 100 dollar incidental. i left room clean, all they had to do was make the beds. i most likely wont use expedia again assuming their communication with the hotel was not on point and allowing the hotel to double book a room. I would like at least my 100$ charge back but i am very dissatisfied and would like a bigger refund. the hotel was pretty empty and they kept making it sound like every room they had was full
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities
Friendly service by the 11 th floor.
Stayed 2 nights in Jun 2025

6/10 Okay

Grant

Stayed 1 night in Jun 2025

10/10 Excellent

Aravind

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and well maintained room / pool
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness
I thought the location was awesome.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Stayed 1 night in May 2025

10/10 Excellent

Morgana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great to take advantage of the pool while we were there.
Stayed 2 nights in Jun 2025

10/10 Excellent

steven

Stayed 1 night in Jun 2025