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Citi Hotel Luton

2.5 star property

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Photo gallery for Citi Hotel Luton

Front of property
Reception
Double Room, Accessible, No Windows | Bathroom | Shower, hair dryer, towels
Exterior
Twin Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
40A Guildford Street, Luton, England, LU1 2PA
  • Luton Mall
    ‪3 min walk‬
  • University of Bedfordshire
    ‪7 min walk‬
  • Kenilworth Road Stadium
    ‪16 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, No Windows

Twin Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room, No Windows

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, No Windows

Double Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, No Windows

Double Room, Accessible, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, Accessible, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with window)

Double Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with window)

Twin Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room (with window)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (with window)

Standard Double Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

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The price is €84
includes taxes & fees
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About this property

Citi Hotel Luton

Hotel in Luton with a 24-hour front desk
A 24-hour front desk, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available on request.
Citi Hotel Luton offers 68 accommodations with air conditioning. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Citi Hotel Luton. During your stay, you're just a quick walk from Cineworld Luton. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Cineworld Luton and 6 minutes on foot from Luton Mall
Citi Hotel Luton offers its guests a vending machine and express check-out. Public spaces have free WiFi.

This Luton hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 8.80 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.80 per night (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Citi Hotel Luton Reviews

Reviews

6.0
Rating 10 - Excellent. 106 out of 640 reviews
Rating 8 - Good. 151 out of 640 reviews
Rating 6 - Okay. 134 out of 640 reviews
Rating 4 - Poor. 94 out of 640 reviews
Rating 2 - Terrible. 155 out of 640 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort

Poor

Terrible hotel never go back
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Disliked: Amenities
Like the price but now found cheaper hotel thats got more perks and hopefully is clean as there was man juice in the shower so didnt use it and smells like the drains are blocked so smells of human soils Also cant open windows and room temp cant change. Then the banging of doors kept me up and was next to cleaners room so got woken early aswell with her smashing doors. First night there was fire alrms going off instead of turning off the alarms the host argued with the room that was smoking while the alarms went off for about 5 mins in the entire place Not to do with hotel but was also involed in a stabbing outside on night 1
Stayed 1 night in Jun 2025

6/10 Okay

Lina

Liked: Cleanliness, staff & service, room comfort
The hotel itself was OK. The staff were very nice and helpful. However, the air-conditioning they controlled so I was pretty hot the whole time I was there which was there seven nights and i had to ask them a couple times turned the air down so I could cool down so I think they set it what they think instead of what the client thinks so that was my only complaint about that hotel with the air conditioning.
Stayed 7 nights in May 2025

6/10 Okay

Zakaria

Disliked: Property conditions & facilities
Generally speaking "you get what you pay for" applies extremely well to this particular lodging. The cleanliness is acceptable however the building is old and poorly ventilated so the rooms are quite damp and stuffy. If you require internet for your stay that is reliable, look elsewhere.
Stayed 5 nights in May 2025

8/10 Good

Annelie

Good for what you pay. Perfect for an overnight before a flight. I would do it again. However Luton freak me out, never been so scared walking the streets.
Stayed 1 night in May 2025

2/10 Terrible

Caroline

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel I've ever been to. We booked a room at the Citi Hotel Luton as we had an early flight and I wrongly assumed that we'd give it a try for the price. Well, dont do the same mistake and pay a bit more for a decent hotel and a real night sleep. This hotel is not even half decent for the price. Sickening smell in all corridors, elevator not working, window not opening in the room, dodgy customers, and the area is honestly disgusting. We requested a quiet room knowing we had to wake up at 3:30am and were given a room overlooking the street right above the hotel entrance. As we're not local i had no clue there would be people talking loudly, shouting, throwing bottles on the ground and skateboarding until at least 1am. We could also hear the other customers walking in the corridors, and spraking in their room as if they were in ours as the walls clearly are not proper walls. The bathroom was smelly and smaller than a cubicle, one could easily sit on the toilets and shower at the same time. No bath mat, no shelf and nowhere to put your belongings if notbfir 4 hooks and a tiny 30cm x 30cm table. Never again, this is like a youth hostel.
Stayed 1 night in May 2025

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Angel

The Receptionist Was on A VERY Important Call...!

The room and location were fantastic for the value and the night shift receptionist was wonderful. It was checking in that was the real issue. The gentleman working was incredibly rude. He was on his phone on a personal call and did not want to be bothered. I asked about the airport not knowing the size and city and how early I needed to book a taxi for an international flight. He kept saying one hour is fine. I would have missed my flight. I then asked about booking a taxi for it ahead because I came in late and wanted it taken care of so I could sleep until I needed to come down to get my flight and all he could say is just come down before you need to leave and my colleague will call them for you. I told him I would like to book ahead and he said you can't and would pick his cell phone back up and return to his call. He was way more interested in his call than the customer. I kept asking him to help me and he insisted booking ahead of time was not possible. No where in the world is this the case especially not Luton, UK! When I would push him he would just insist it that his colleague coming in later could help me. I wanted to be asleep getting rest later which is WHY I BOOKED A HOTEL ROOM!!!!!!! It ruined my night and I was exhausted traveling so when I got to my next destination and city I had to take a nap instead of enjoy the city. I am furious I chose this place because of this reason.
Stayed 1 night in May 2025

2/10 Terrible

Bernadette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was far to small and dirty.
Stayed 1 night in May 2025

6/10 Okay

Michael

Overnight stay Luton 25th May

Cheap and very basic. If you're looking for a room for the night this is just for you. Not worth the £45 I paid though.
Stayed 1 night in May 2025

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money if catching an early flight from Luton.
Stayed 1 night in May 2025

10/10 Excellent

Mango

Stayed 1 night in May 2025

2/10 Terrible

Moneeb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel and disgusting service !
Stayed 1 night in May 2025

6/10 Okay

Gamal

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Joas

Business traveller
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew, Petersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No kettle in the room
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Hok Him

Stayed 6 nights in Apr 2025

10/10 Excellent

Aga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ibrahim

Business traveller
Liked: Staff & service, amenities
More explanation on the rooms boldly on your site would help..
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Each to there own

I don’t have the words to describe this place and I’m glad I was only there to sleep. We was over looking a beer garden so the noise made it difficult to sleep, the room was so compact and dirty and the smell was something else I couldn’t wait to leave in the morning and was gone by 6.30am
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
The room was not fully clean as we found bits all over the floor
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025