See all properties

Best Western Plus Grand Hotel Victor Hugo

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Best Western Plus Grand Hotel Victor Hugo

Stunning hotel with a symmetrical facade and central entrance, surrounded by lush greenery.
Stay active with our gym's state-of-the-art exercise equipment, including a StarBike for a great workout.
Enjoy a clean and simple stay with a single bed, desk, and television.
Welcome to our reception area, featuring a reception desk, a vase with fresh flowers, and a display of seasonal fruit.
Welcome to our lobby, featuring a checkered floor, a reception desk with a mirror, and a cozy seating area with tables and chairs.

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
3, Avenue Victor Hugo, Luxembourg City, 1750
  • Luxembourg City Hall
    ‪11 min walk‬
  • Grand Ducal Palace
    ‪13 min walk‬
  • Notre-Dame Cathedral
    ‪14 min walk‬
  • Luxembourg (LUX-Findel)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Room amenity

Suite, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Classic Room, 1 Double Bed (Converts to 2 Twin Beds) | 1 bedroom, minibar, in-room safe, individually decorated

Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 Single Bed

8.8 out of 10
Excellent
(5 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | 1 bedroom, minibar, in-room safe, individually decorated

Classic Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Stroll through the corridor, taking in views of the outside from large windows, and pause in the seating area with comfortable chairs and a small table.

Park Inn by Radisson Luxembourg City

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, (1009)
The price is €157
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Park Inn by Radisson Luxembourg City

About this property

Best Western Plus Grand Hotel Victor Hugo

Mediterranean hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Best Western Plus Grand Hotel Victor Hugo offers 65 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Best Western Plus Grand Hotel Victor Hugo. During your stay, you're just a quick walk from Grand Theatre of Luxembourg. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Grand Theatre of Luxembourg and 7 minutes on foot from Boulevard Royal
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Best Western Plus Grand Hotel Victor Hugo also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This 4-star Luxembourg City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Best Western Plus Grand Hotel Victor Hugo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 8 January and 13 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 15 per day (820 ft away)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Luxembourg
Best Western Plus Grand Victor Hugo
Best Western Plus Grand Victor Hugo Luxembourg
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Luxembourg City Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Hotel Victor Hugo Hotel Luxembourg City

Best Western Plus Grand Hotel Victor Hugo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 858 reviews
Rating 8 - Good. 373 out of 858 reviews
Rating 6 - Okay. 86 out of 858 reviews
Rating 4 - Poor. 28 out of 858 reviews
Rating 2 - Terrible. 11 out of 858 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, shower had good pressure

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disappointed to be placed in annex across the street from the hotel instead of receiving an upgrade. Room was very small and a bit older but still comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpfull reception staff.

Reception man went out of his way to make sure we were satisfied.
Stayed 1 night in Apr 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Beverly, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quaint and stylish. I wouldlike
Stayed 10 nights in Mar 2025

10/10 Excellent

Nadine

Travelled with family
Wonderful, clean hotel with a delicious breakfast ( 18 euro surcharge…but worth it). Safe, easy to find.
Stayed 2 nights in Mar 2025

10/10 Excellent

stephen

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore the city from. Tram and bus stop 1min walk, or 10-15 minutes walk into the centre.
Stayed 3 nights in Dec 2024

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Enrique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One major setback: the electric outlets in the rooms are only for two-pronged, European style plugs. There are no USB ports available anywhere and the reception has no converters for USA plugs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and clean. The bathroom was large with a great shower. Room was quiet and the temperature was perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Small but nice in Luxembourg City

It’s a small hotel nestled in the city. It was an European thing, but you have to put your room key in the slot to get electricity to your room. Enjoying the multiple opening windows. The continental breakfast was nice.
Stayed 2 nights in Sep 2024

8/10 Good

Gianni, Panama City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable and well located
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Stayed 2 nights in Aug 2024

8/10 Good

ANDREW

Liked: Room comfort

Good stay

Check in was excellent, very friendly and professional, other reception staff were so good, didnt appear interested in their work or their guest's. TV nor the room safe worked but both were remedied .Good and comfortable stay in a pleasant hotel with good transport links to the city centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oksana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Room is clean. Bed is good. Good access to the free tram at Theater station. Public parking a 5 minute walk away. Make sure you keep your parking stub or you cannot get back in. I recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mari

Stayed 2 nights in Sep 2024

10/10 Excellent

Hoi Wah Janice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff were so friendly and helpful. My daughter is an exchange student and there are so many administration stuff to finish. The staff helped us a lot. I am so grateful to stay here. I will definitely come back if I visit again Luxembourg in the future.
Stayed 13 nights in Sep 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yee Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

The hotel night receptionist did not recognize my gold level status with Hotel.com. I asked him if there was any upgrade available and he said no without looking in his computer for the inventory of rooms. He simply said you have to biggest room which was a complete lie, We saw other bigger room on our same floor. I also asked him regarding the free drinks offered each day and he said we only get a welcome drink on the first day only. I tried to show him the paperwork from Hotel.com and he refused look at it.
Stayed 3 nights in Aug 2024