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Le Phenix Hotel

4.0 star property
VIP Access

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Photo gallery for Le Phenix Hotel

Exterior
Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Reception
Restaurant
Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

View in a map
7 Quai De Bondy, Lyon, Rhone, 69005
  • Place, Place des Terreaux
    ‪6 min walk‬
  • Place, Hôtel de Ville de Lyon
    ‪8 min walk‬
  • Place, Bellecour Square
    ‪14 min walk‬
  • Airport, Lyon (LYS-Saint-Exupery)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Basic Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, River View

Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Deluxe Room, River View

9.6 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Le Phenix Hotel

Riverside hotel with 24-hour business centre and 24-hour front desk
A bar/lounge, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Le Phenix Hotel offers 36 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Le Phenix Hotel. During your stay, you're just a quick walk from Historic Site of Lyon. Free WiFi in public areas, a bar and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Bellecour Square and 7 minutes from Part Dieu Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Le Phenix Hotel. For a fee, parking is available. A complete renovation of Le Phenix Hotel was completed in July 2022.

This Art Deco Lyon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 50 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Children's toys
  • High chair
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1900
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Le Phenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1005 reviews
Rating 8 - Good. 296 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Piyali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excelent
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joo Hiuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Service at the hotel-as we were waiting for our taxi,the receptionist brought my wife and I a coffee. Loved the food at Bistro Bondy which is closed to the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Aleksander, Ruislip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an ideal location near to old town
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stylish, Clean, welcoming and friendly , helpful staff. Well located for short walks to restaurants bakeries, museums
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & location 👌
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

SHEILA

Great staff!
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Room comfort

Disappointing

Very basic room no mini bar or coffee/tea facilities had to get water carafe from bar. Bathroom had shower in bath no shower curtain jacuzzi bath didn’t work. Constant buzzer noise somewhere in corridor. Reception staff were very nice but wouldn’t stay here again
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

Liked: Staff & service
The staff were vey helpful and the breakfast area and lobby are pleasant, but the two rooms we booked were disappointing. We changed one because of the smell.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If visiting Old Lyon. Staying at this property will enhance the experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen, Epsom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Le Phenix Hotel was conveniently located within walking distance of the old town area of Lyon. Staff were friendly. The room was clean but the bathroom had a slightly awkward design. We upgraded to a river view room and it did have a view, but the windows were quite high and to be able to see the river you had to stand and peer out. I would probably stay at Le Phenix again but would opt for a lesser priced room as the river view wasn’t worth the extra expense.
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda, Los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel so much I booked 2 more nights. The woman who works at night at the front desk is amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Avril

Travelled with family
Liked: Cleanliness, amenities
The staff were very helpful our room was a little dated but the air on although noisy worked
Stayed 3 nights in Jul 2025

4/10 Poor

Camille

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was embarrassing. Writing this as a pretty experienced traveler, my husband and I were shocked at how bad the service was. Rude, condescending, and just honestly seemed to not care about anything we asked for/said. They had no bandaids lol. We couldn’t sit at our own hotel’s restaurant for lunch when we arrived because we had to make a reservation. Mind you, this is a no frills restaurant/cafe. The breakfast was at least decent. Good location. The people who worked at the hotel were the worst part. They look at you as if you’re stupid just for existing/being American. Maybe my husband and I look young but he’s a surgeon and I’m an attorney. Do not treat us like some idiot teenagers.
Stayed 4 nights in Jun 2025

8/10 Good

MARIO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good but too hot inside the property
Stayed 3 nights in Jun 2025

10/10 Excellent

Junqiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. The front des
Stayed 1 night in Jun 2025

2/10 Terrible

Danny

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad we stayed here

Spacious, quiet room with a beautiful river view. Friendly and helpful staff, good breakfast buffet, excellent location at the northern edge of Vieux Lyon.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Clean. Great location.
Stayed 4 nights in Jun 2025