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Sofitel Macau At Ponte 16

4.5 star property

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Photo gallery for Sofitel Macau At Ponte 16

Sports facility
Property video
Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; French cuisine
Sun deck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rua Do Visconde Paco De Arcos, Macau, 0
  • Place, Macau Peninsula
    ‪1 min walk‬
  • Place, Almeida Ribeiro Street
    ‪1 min walk‬
  • Place, Ruins of St. Paul's Cathedral
    ‪6 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪8 min drive‬

Room options

View all photos for Luxury King Room, River View, Privilege Benefits

Premium bedding, minibar, in-room safe, desk

Luxury King Room, River View, Privilege Benefits

  • River view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room with Privilege Benefits, City views

Superior King Room with Privilege Benefits, City views | Premium bedding, minibar, in-room safe, desk

Superior King Room with Privilege Benefits, City views

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mansion at Sofitel, 1 Bedroom with Privilege Benefits

Mansion at Sofitel, 1 Bedroom with Privilege Benefits | Premium bedding, minibar, in-room safe, desk

Mansion at Sofitel, 1 Bedroom with Privilege Benefits

  • River view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Privilege Benefits

Junior Suite, 1 King Bed, Privilege Benefits | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Privilege Benefits

  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite, 1 King Size Bed with Privilege Benefits

Prestige Suite, 1 King Size Bed with Privilege Benefits | Premium bedding, minibar, in-room safe, desk

Prestige Suite, 1 King Size Bed with Privilege Benefits

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mansion at Sofitel, 2 Bedrooms with Privilege Benefits

Mansion at Sofitel, 2 Bedrooms with Privilege Benefits | Premium bedding, minibar, in-room safe, desk

Mansion at Sofitel, 2 Bedrooms with Privilege Benefits

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, River View

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

8.6 out of 10
Excellent
(31 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 2 Single Beds, River View

Luxury Room, 2 Single Beds, River View | Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, River View

7.8 out of 10
Good
(6 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Sofitel Macau At Ponte 16

Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Sofitel Macau At Ponte 16 offers 408 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
Sofitel Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Sofitel Macau At Ponte 16's great location. During your stay, you're just a quick walk from Almeida Ribeiro Street. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Prive, a theme restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, massages or facials at Sofitel Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Casino Lisboa and 7 minutes from Cotai Strip
Sofitel Macau At Ponte 16 offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 7212 square feet (670 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Sofitel Macau At Ponte 16. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Prive – This theme restaurant specialises in French cuisine and only serves dinner. Reservations are required.
Mistral – This poolside buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.
Le Chinois – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MOP 185 for adults and MOP 98 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Le Chinois
  • Mistral
  • Prive

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 7,212 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities or services will be unavailable from February 2 2026 to January 25 2028 (dates subject to change):
  • Bar/Lounge(s)
The property will be renovating from 27 January 2026 to 26 January 2028 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Macau At Ponte 16

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 185 for adults and from MOP 98 for children
  • Rollaway bed fee: MOP 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Sofitel Macau At Ponte 16 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No bottled water in the rooms, ordered room service and they didn’t bring 3 of the items, then told us room service was closed
Stayed 2 nights in Jan 2026

6/10 Okay

karen

Stayed 1 night in Dec 2025

6/10 Okay

roger

Travelled with family
Liked: Cleanliness, staff & service
The room is in decent condition but you can tell it's aged
Stayed 2 nights in Dec 2025

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great,I didn't care for paying for breakfast
Stayed 2 nights in Dec 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness
Staff is helpful. Restaurant is nice.
Stayed 2 nights in Dec 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is very helpful. Room dated and smell
Stayed 2 nights in Dec 2025

10/10 Excellent

Lorraine, New Hyde Park

Stayed 1 night in Dec 2025

4/10 Poor

Kwong Fung, Gustav, Whitty Court

Disliked: Property conditions & facilities
I was told becoming a memetic ALL would have premiums unlimited WiFi access. After I registered as a member, either by by my Gmail account or my own email address, I could find the way of resetting my password and hence, I couldn’t be a member and hence I couldn’t get premium WiFi access. I asked for assistance at front desk and they just told me to use the low rate WiFi which didn’t request for any membership. Hence I lost a trading hour and the possible profits
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam, Bayview Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom was huge. Everything was impa ably clean. Breakfast options were extensive and there were multiple restaurants nearby and a bustop the ran directly to the Cotai Strip. Loved it. Would definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lian Chuan

Stayed 2 nights in Dec 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Chau Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and all staffs was nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Christian

Stayed 3 nights in Nov 2025

10/10 Excellent

leong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall very happy with the stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Craig, Tampa

Stayed 6 nights in Nov 2025

6/10 Okay

BERNIE

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
location is good. room is a bit small but clean and comfortable. Attached to the mall and MTR is a plus.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process is smooth and easy. All of the staff are very friendly and helpful.
Stayed 1 night in Nov 2025

6/10 Okay

LIKWEI VICENTE, Suita City

Travelled with partner
Not much of a complaint of the room which we’re in. It’s on a high floor (16F) with a view overlooking the city whereby the famous Lisboa Hotel was right in front. But it’s just that it’s kind of noisy day and night. Not sure was it due to construction or maintenance on the floor directly above. Since it’s just a night stay for us, so we didn’t care much. What was worth to mention here was the friendly staff at the lobby and the concierge. They’ve been assisting us for quite a bit with the public transportation as well as the local payment system, and we wanted to send our appreciation to them.
Stayed 1 night in Nov 2025

4/10 Poor

Jean-Pierre

Disliked: Cleanliness, amenities
Long wait and complexity for the checkin process
Stayed 1 night in Nov 2025

10/10 Excellent

Christoph Thomas

Stayed 1 night in Nov 2025

8/10 Good

Lai Meng

Clean rooms good location
Stayed 3 nights in Nov 2025

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quite a tired hotel. Decor garish, not the usual refined look of Sofitel.
Stayed 1 night in Nov 2025

10/10 Excellent

Lolita

Stayed 1 night in Oct 2025

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