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Matsubara Acqua Park Hotel

Property class: 3

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Photo gallery for Matsubara Acqua Park Hotel

Water park
Property video
International cuisine
Free daily buffet breakfast
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Lagoa da Anta Beach
    ‪9 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪27 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

7.2 out of 10
Good
(35 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartamento Vista Mar

Apartamento Vista Mar | Minibar, in-room safe, rollaway beds, free WiFi

Apartamento Vista Mar

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Matsubara Acqua Park Hotel

At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

Children aged under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Matsubara Acqua Park Hotel. During your stay, you're just a quick walk from Lagoa da Anta Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, a lifeguard on-site and tour or ticket assistance
  • On-site recreation includes a playground
  • Within a 10-minute walk of Parque Shopping Center Maceio and Jatiuca Beach
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 140.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 140.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 163 out of 475 reviews
Rating 8 - Good. 108 out of 475 reviews
Rating 6 - Okay. 93 out of 475 reviews
Rating 4 - Poor. 60 out of 475 reviews
Rating 2 - Terrible. 51 out of 475 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Micaela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Necesita una remoderación, tapa del inodoro incómodo, roto.
Stayed 3 nights in Dec 2025

4/10 Poor

Renata

Travelled with family
Disliked: Cleanliness, property conditions & facilities
O hotel está bem deteriorado, precisando de manutenção urgente em todas as áreas. Meu quarto foi o 120, tinham baratas e formigas. Um absurdo…a limpeza era feito de forma muito amadora, tem poucos profissionais então acho que estão sobrecarregados, são educados e gentis mas fazem o que podem. A parte do parque aquático a mesma coisa. Está super acabado, os brinquedos até estão conservados, porém a área externa as plantas o banheiro a churrasqueira, tudo muito ruim. Infelizmente não recomendo e não volto mais.
Atrás do frigobar, sujo e com baratinhas.
Stayed 5 nights in Jan 2026

6/10 Okay

Cyndi

Travelled with family
Liked: Cleanliness, staff & service
Estrutura do prédio todo precisa de reforma
Stayed 2 nights in Jan 2026

6/10 Okay

Valney

Stayed 2 nights in Jan 2026

6/10 Okay

Madalena Santos

Travelled with family
Liked: Staff & service
O quarto estava em médias condições, o hotel precisa de uma reforma geral. Tudo é velho, enferrujado ou deteriorado. O café da manhã é repetido todos os dias. O parque aquático eu achei uma bagunça… Mas quero dar a melhor nota para a equipe que é gentil e prestativa.
Stayed 4 nights in Jan 2026

2/10 Terrible

Isabel

Stayed 1 night in Jan 2026

6/10 Okay

Elson

Travelled with family
Liked: Staff & service
É antigo e está em reforma. Atendimento ótimo.
Stayed 5 nights in Dec 2025

8/10 Good

Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, funcionários atenciosos. Só precisa melhorar e muito a manutenção predial e as piscinas com partes interditadas
Stayed 2 nights in Dec 2025

2/10 Terrible

Paulo Giovani

Travelled with family
Disliked: Cleanliness, amenities
Tudo. Pouca equipe. Hotel detonado.
Stayed 2 nights in Dec 2025

10/10 Excellent

Decio Aureliano A de Andr

Stayed 4 nights in Dec 2025

6/10 Okay

Pedro Emílio

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Parque aquático eh bom. Hotel está em decadência. Quarto é mobilia velhos e desgastados. Embora tenham nos deixado entrar, o quarto não estava pronto. Não havia toalhas nem enxoval no quarto. Esperamos quase uma hora pelo enxoval que só foi entregue após 4 solicitações.
Stayed 1 night in Dec 2025

4/10 Poor

Luciano

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel muito velho e no salão de café da manhã um cheiro horrível de madeira molhada
Stayed 1 night in Dec 2025

10/10 Excellent

Alisson Diego

Stayed 1 night in Nov 2025

8/10 Good

ANA P

Liked: Cleanliness, staff & service
Quarto bom. So precisa melhorar o banheiro.
Stayed 2 nights in Dec 2025

8/10 Good

JOAO BATISTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento tranquilo. Limpeza dos quartos estava boa. Apenas melhorar a manutenção do hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Miriam Silva Sales

Travelled with family
Liked: Cleanliness, staff & service
Acho o hotel um pouco antigo mais nada que atrapalhase minha estadia até acho um bom hotel mas precisa de reforma
Stayed 1 night in Dec 2025

6/10 Okay

Raiane

Travelled with family
Liked: Staff & service
Equipe gentil. Quarto precisando ser melhorado.
Stayed 3 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

10/10 Excellent

Camilla

Stayed 3 nights in Dec 2025

10/10 Excellent

Weliton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel excelente.
Stayed 6 nights in Dec 2025

2/10 Terrible

Maira

Travelled with family
Disliked: Cleanliness, staff & service, amenities
SUJO, VELHO, FEDORENTO, PAREDES COM MOFO, QUARTO CHEIO DE BARATINHAS, PORTA DO QUARTO cheias de remendo, a piscina q está na foto só abre das 10hr até as 17hr, PESSIMO EM TUDO
Stayed 1 night in Dec 2025

4/10 Poor

Diego

Liked: Cleanliness, staff & service
A única coisa ruim foi que começaram a manutenção em uma parede externa 07:30 da manhã atrapalhando assim a gente dormir um pouco mais e esse barulho se extendeu durante todo o dia
Stayed 2 nights in Dec 2025

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