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Matsubara Acqua Park Hotel

3.0 star property

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Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Beach nearby, beach towels
Lobby
Lobby
Massage

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Place, Ponta Verde Beach
    ‪5 min drive‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪26 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • 24 sq m
  • Sleeps 4

Standard Room

7.0 out of 10
Good
(30 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Matsubara Acqua Park Hotel

Waterfront hotel with 2 outdoor pools and free water park access
At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, Access to hot tub and a sauna.

Children aged under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Matsubara Acqua Park Hotel. During your stay, you're just a quick walk from Lagoa da Anta Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Amenities include a front desk safe, a lift and a shared microwave
  • On-site recreation includes a sauna and a playground
  • Within a 10-minute walk of Jatiuca Beach and Parque Shopping Center Maceio
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and a complimentary children's club are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Hot tub
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 90 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Reviews

Matsubara Acqua Park Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 144 out of 424 reviews
Rating 8 - Good. 100 out of 424 reviews
Rating 6 - Okay. 82 out of 424 reviews
Rating 4 - Poor. 54 out of 424 reviews
Rating 2 - Terrible. 44 out of 424 reviews

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Mara

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rodolfo

Stayed 1 night in Jul 2025

10/10 Excellent

JOSE RODRIGUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

EDSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

JOSE CARLOS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

André Filipe

Liked: Cleanliness, staff & service

Necessidades importantes

O hotel atendeu as necessidades, mas apresenta sinais de deterioramento, e necessidade de manutenções e reformas.
Stayed 10 nights in Jul 2025

6/10 Okay

Emma

Travelled with family
Stayed 3 nights in Jul 2025

6/10 Okay

MARCIO

Business traveller
Liked: Staff & service

Parabéns aos FUNCIONÁRIOS!

Esse hotel a um bom tempo vem passando por diversas dificuldades, neim vou relatar, é só você pensar em um prolema, os hospedes passam, infelizmente é um problema dos administradores por falta de investimento, os funcionários tem nada haver, e eles fazem malabarismo para atender os hospesdes, por isso que qualifico o que tem de melhor no hotel são os funcionários, destaco seu Carlos do restaurante, conhecido como Carlinhos, a falta de estrutura e equipe ele se vira nos 30 com atendimento de qualidade, e a recepiocinista Lúcia, uma grande simpatia. Espero que os administradores possam investir para melhor conforto dos hospedes e trabalho melhor qualidade para os funcionários. O Parque aquático há vários tempos sem funcionar os brinquedos 100%.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josiene f s fialho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

João Eduardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel mal conservado
Stayed 2 nights in Jun 2025

4/10 Poor

Anderson

Disliked: Property conditions & facilities, room comfort
Quarto com presença de morfo. Em Condições de manutenção precária. Chegamos no hotel as 11:40h, porém o check in só às 14h e ao chegar no quarto tivemos que aguarda instalação da luz do banheiro que apresentava defeito, chuveiro sem aquecer, sem secador de cabelo e a fechadura do quarto com defeito.
Stayed 3 nights in Jul 2025

2/10 Terrible

Emilia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrivel

Pessimo! * Hotel velho * Lencois encardidos e rasgado * Quarto fedia a mofo ( a saia das duas camas estavam manchadas de mofo) * Papel higienico de pessima qualidade * Toalhas manchadas * Vendem o combo com o parque mas os brinquedos do parque nao funcionam
Stayed 1 night in Jul 2025

10/10 Excellent

Tarcisio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo Custo Benefício
Stayed 2 nights in Jul 2025

10/10 Excellent

Pedro José dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Moisés

Travelled with family
Liked: Staff & service

Para os funcionários 10 para o hotel no geral5

A estadia é razoável mais o café da manhã é repetitivo todos os dias que estive hospedado.sem contar com a quebra dos elevadores e sem um frigobar exclusivo para os hóspedes.
Stayed 3 nights in Jun 2025

6/10 Okay

Silmara

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel 5 estrelas abandonado

Esta foi a terceira vez que me hospedei neste hotel, porém ele está abandonado. já foi muito bom, mas desta vez fiquei decepcionada, sem zeladoria , jardim sem cuidar , paredes dos quartos sem pintar , mofadas, portas com madeira desfazendo, , café da manhã fraco. Hotel com mini parque aquatico , parece estar sem zeladoria. Uma pena , pois o hotel era muito bom.
Stayed 2 nights in Jun 2025

10/10 Excellent

mary Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom Só o café da manhã que deixa a desejar
Stayed 1 night in Jun 2025

10/10 Excellent

Paulo Stoney

Stayed 1 night in Jun 2025

10/10 Excellent

Willian Yuri

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 1 night in Jun 2025