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Alpacaterra Machupichu Hotel

3.5 star property

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Photo gallery for Alpacaterra Machupichu Hotel

Dining
Front of property – evening/night
Point of interest
Property entrance
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Avenida Pachacuteq Nº 805, Mz-20 Lt. 3, Machu Picchu, Cusco, 51
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪5 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪7 min walk‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | 20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Double Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony | 20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 1 King Bed, Balcony

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 3 Single Beds, Private Bathroom

Standard Triple Room, 3 Single Beds, Private Bathroom | 20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Triple Room, 3 Single Beds, Private Bathroom

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | 20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Single Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, City View

A hotel room with a bed, bedside table, lamp, and a mounted TV.

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with a large bed, a bedside table, a bench, a wardrobe, and a small refrigerator.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Suite

A hotel room with a large bed, bedside lamps, a phone, a wall-mounted TV, and a ceiling light.

Luxury Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Alpacaterra Machupichu Hotel

Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and 24-hour room service. Free WiFi in public areas, free train station pick-up and a free manager's reception are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Alpacaterra Machupichu Hotel offers 20 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and portable fans. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

During your stay at Alpacaterra Machupichu Hotel, you're just a quick walk from Aguas Calientes Hot Springs. Features include free WiFi in public areas, free train pick-up service and a free manager's reception.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and a porter
  • 0.2 mi (0.4 km) from Aguas Calientes Hot Springs and 2.5 mi (4 km) from Temple of the Sun
  • Free train station pick-up shuttle service
You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Alpacaterra Machupichu Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Machu Picchu hotel is smoke free.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free train station pick-up shuttle

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Microwave on request
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • In a national park
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Hob
  • Microwave on request
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alpacaterra Machupichu Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per room (one-way)
  • Airport shuttle fee per child: USD 25 (one-way), (from 5 to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Alpacaterra Machupichu Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20490163523
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Alpacaterra Machupichu Hotel.

Property is also known as

Hotel La Cabaña Machu Picchu
La Cabaña Machu Picchu
La Cabana Machupicchu Hotel Aguas Calientes
Cabaña Machu Picchu
Hotel Cabaña Machu Picchu
La Cabana Machu Picchu
Hotel La Cabaña Machu Picchu Hotel
Hotel La Cabaña Machu Picchu Machu Picchu
Hotel La Cabaña Machu Picchu Hotel Machu Picchu

Alpacaterra Machupichu Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 317 reviews
Rating 8 - Good. 120 out of 317 reviews
Rating 6 - Okay. 56 out of 317 reviews
Rating 4 - Poor. 16 out of 317 reviews
Rating 2 - Terrible. 8 out of 317 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Melecio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The view was amazing from our room. They charged me $40 dollars for a late check out. We had 2 rooms. They said that we needed to pay for both rooms. Because if we payed for one room. only 2 people would be able to go in the room. We booked with Expedia. It said free breakfast included. They also charged us for breakfast at the hotel.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got bumped to another property due to water issues

Moved to a different hotel because of a plumbing issue at our intended accommodation. The new place, Hotel Jaya (owned by same company)was very nice. We were communicated of this change a day+ in advance & property officials met us at the train station to assist with our arrival.
View from Hotel Jaya Breakfast room
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom.

Tivemos um pequeno problema na chegada. Hotel mudou de lugar. Com ajuda de um policia conseguimoes encontrar. Fora isso os quartos são novos,grandes e bem arejados. Único senão e que o hotel fica em cima de restaurante de peixes. Então se a janela fica aberta(no primeiro andar) o cheiro de peixe entra. Equipe muito simpática e atenciosa.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

My wife and I spent one night at this hotel. This hotel is superb. The room is spacious, clean and has a nice jacuzzi Tun. The breakfast was very good. I highly recommend this hotel.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was perfect. It’s just around the corner from the train, but still very quiet. The room was clean and extremely comfortable.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had originally booked here, but were informed that it was undergoing extensive remodeling. We were taken to its "sister" location, the Jaya Machupicchu, a beautiful place, with great accommodations and views! The room was very comfortable. The breakfast was also great and located on the top floor. We were originally met outside the train station by one of the staff members, providing a courtesy pick up for us so that we wouldn't get lost walking to hotel. This was very thoughtful of them. All in all a great stay! Would definitely stay again if needed.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff/owner were absolutely outstandibg and went well out of their way to help us. They met us at the train station and helped us get Machu Picchu and bus tickets which were cancelled at the last minute. Without their help, our vacation would have been ruined.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything perfect!

Very nice hotel and very friendly helpful staff! Thank you for the good recommendations!
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very helpful staff Picked from train station Cleanliness 10 Breakfast 10
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Darnelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped us a lot taking our backpacks to the train station once we left the hotel, they also communicated with us to pick up us from the train station. Staff were really nice.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice in Machupicchu. Only thing and its not in regards of service is the location. The avenida is the main route
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto grande e com boa ventilação. Banheiro grande e chuveiro muito bom. Café da manhã com variedades. Funcionários muito atenciosos.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were previously booked in this hotel by our Expedition tour group, due to unexpected circumstances required an additional day, the hotel staff went out of theyre way to accommodate us and provide us with everything we needed. They gave good tips for where to eat and also where we could get our laundry done, allowed us to use their computer/printer and provided the best breakfast buffet we could ever need....a wonderful place to stay!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Exceptional service. Wish there had been more TV channels in English
Stayed 1 night in Oct 2019
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was good. They booked us right by the staircase and it was extremely loud starting at about 4 am of people going to Machu Picchu. The bed was comfortable.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Close to everything. Hot water and water are offered 24/7 at lobby. Friendly customer service.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Boutique hotel with excellent service

Excellent hotel, great service (meet at the train station and walk); great breakfast (they pack you something for an early 430 am MP visit)
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El concepto de la habitacion, el mobiliario y la ubicación
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Good small hotel, room on the top is a bit noisy but room is big the bed as well and is very confortable. Really appreciate the luggage service, some one come to pick you up at the train station take care of the luggages. When you leave the same, you leave the luggage at the hotel and they deliver at the train station when you leave. This is very nice. Thanks Max!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Luiz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgrade inesperado para outro Hotel

Tivemos um upgrade de hotel, pois o La Cabaña estava em reforma. Fomos para o Jaya Hotel. Excelente. Café da manhã simples, mas saboroso. Quarto limpo e confiável. Atendimento muito bom. Recomendo.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

My sister and I stayed here for just the one night while visiting Machu Picchu and had an enjoyable stay. There is a staff member who meets you at the train station to help you navigate your way to the hotel, and help with bags, as well as an umbrella in our case which was much appreciated. We arrived before official check in time and were organised a room which made things much easier for getting up to Machu Picchu that afternoon. While waiting on departure there were others also offered an early check in, so I think they try to accommodate things as best as they can. We had a very spacious room, though the bathroom was comparatively cramped. The room was clean, and the beds were decorated on arrival. A nice touch but probably not necessary given most people are there for outdoor activities. Breakfast was good with plenty of options and served from early which is convenient if you heading to Machu Picchu with the morning entry ticket. It was about a 10min walk to the bus station to take you up to Machu Picchu, and there were plenty of dinner options fairly close by, as well as the markets. The town itself is pretty compact so nothing is overly far away provided you don't mind stairs/a hilly walk. We'd stay here again.
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel lies about their amenities - don’t book.

Hotel lied about their Amenities. Is actually a 2 star budget hotel suitable for budget travellers at best
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel com ótima Localização, com Bares, restaurantes e lojinhas na mesma rua. Próximo da estação de trem. Funcionários bem educados, quarto limpo. O café da manhã não tenho como avaliar, pois sai muito cedo para Machu Picchu e não tive tempo de tomar café. (Mas estava funcionando desde 4:30 )
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Se quiser economizar, vale a pena!

Quanto a localização, acho um pouco distante! Cama grande e confortável! No quarto que fiquei tinha ventilador de teto, fez um pouco de calor e senti muriçocas! A equipe é bem cordial, café da manhã muito bom, chuveiro quente! Mas se você puder investir um pouco a mais, acho que vale a pena ficar mais próximo à estação de trem e num local com ar-condicionado!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Excelente. Hotel agradável.Otimo custo /benefício. O café não é bom mas isso não foi problema.
Stayed 2 nights in Oct 2018