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Mantra Mackay

4.0 star property

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Photo gallery for Mantra Mackay

Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Beach nearby
Exterior
Property amenity
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Kitchen
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Mackay Harbour, 40 Mulherin Road, Mackay Harbour, QLD, 4740
  • Place, Mackay Marina Village & Shipyard
    ‪2 min walk‬
  • Place, Harrup Park
    ‪11 min drive‬
  • Place, Mackay Base Hospital
    ‪14 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪17 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Jetted Tub

9.8 out of 10
Exceptional
(8 reviews)
  • 70 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Balcony

7.2 out of 10
Good
(7 reviews)
  • 70 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Harbour view
  • Sleeps 2
  • 1 King Bed

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About this property

Mantra Mackay

Waterfront hotel with marina and fitness centre
A marina, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Mantra Mackay offers 79 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. 55-inch flat-screen televisions come with digital channels and Netflix. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Mantra Mackay, you're just a quick walk from Mackay Marina Village & Shipyard. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute walk from Mackay Marina Village & Shipyard and a 4-minute drive from Water Bird Habitat Conservation Area
Mantra Mackay offers its guests a marina, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. The business-friendly Mantra Mackay also features a terrace, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mackay hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 10:00 AM.
Mantra Mackay has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 15 to 40 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,844 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15.00 to 40.00 for adults and AUD 10.00 to 20.00 for children
  • Late check-out fee: AUD 100.00
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel Mackay
Clarion Hotel Mackay Marina
Clarion Hotel Marina
Clarion Hotel Marina Mackay
Clarion Mackay Marina
Mackay Marina
Marina Mackay
Clarion Mackay
Mackay Clarion

Mantra Mackay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 840 reviews
Rating 8 - Good. 265 out of 840 reviews
Rating 6 - Okay. 67 out of 840 reviews
Rating 4 - Poor. 24 out of 840 reviews
Rating 2 - Terrible. 9 out of 840 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Pam

Travelled with family
Liked: Staff & service
While the room was clean and tidy we found it quite dated. Mould in the shower, light switches were a bit dodgy and balcony was not very clean. Limited selection of mains on the dinner menu. We paid an additional $50 for breakfast, but were told we were limited to only $30 any thing over that we had to pay additional. Staff were very polite and helpful. I probably wouldn’t stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness
A wonderful, quiet stay on the marina. The facilities were great at a very reasonable rate.
Stayed 1 night in Jun 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Business Stay

Very comfortable and spacious.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
TV in bedroom not working. Room below visitors smoking continually on balcony. Position of motel and staff were excellent.
Stayed 2 nights in Jun 2025

2/10 Terrible

Geoffrey, marian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some one there staying all night long he was swearing and yelling and just kept going on and on and on and management done nothing about it
Stayed 1 night in Jun 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
If the Mantra are not happy letting Wotif market their rooms cheaper than they charge - dont do it! Simple, there are plenty of other motels that welcome Wotif customers and demonstrate that the customer is important regardless on what the customer has used as a marketing research tool and payment mechanism.
Stayed 1 night in Jun 2025

10/10 Excellent

Andree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice unit with kitchen and laundry, pool and barbecue. I will be back
Stayed 1 night in Jun 2025

8/10 Good

Jesus Marcelino Hocson

Business traveller, Travelled with partner
Liked: Cleanliness
N
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant but overnight only would like to have stayed longer
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Good price on wotif too.
Stayed 1 night in Jun 2025

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were rude and shocking noises all night at property
Stayed 4 nights in May 2025

8/10 Good

Matthew P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent place to stay

This was our first time staying at the Mantra Mackay and hopefully it will not be our last. Normally we stay in town near the highway but this time we tried the marina precinct and were very happy with our choice of the Mantra. The staff were friendly and the room was excellent. The bars and restaurants along the waterfront were great. We are looking forward to another visit before too much longer, and hopefully for more than just one night on the way through.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t what I was expecting from the photos, but they’re large, modern and clean and very nice to stay in. The staff are amazing as well.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Good location, close to good bar and restaurant
Stayed 1 night in Apr 2025

6/10 Okay

mark

Disliked: Property conditions & facilities

one night stay

I stayed on a Monday night there was no services avialiable at the resort. it was like the hotel was a gost hotel. Very old resort.
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wait staff at night were absolutely amazing but the morning staff at breakfast were rude and not at all helpful
Stayed 1 night in Apr 2025

4/10 Poor

Ben

Disliked: Property conditions & facilities
Old property with minim
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit worn out

No wifi password provided Pool needed cleaning Showerhead broken
Stayed 2 nights in Mar 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pool was full of palm leaves. Restaurant front of house staff for breakfast was very average.
Stayed 1 night in Feb 2025

8/10 Good

JR

Liked: Cleanliness
Quite place out of town.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortbale, spacious value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Mantra is a must stay!

I loved my trip to Mackay and mostly because of the mantra. The food was amazing, do get the breakfast add on. It is worth it ! The hotel itself is stunning! But the best bit of it all were the staff. They were all so fabulous. Rachel, Rhianna and Monica you guys were the best. Thank you for everything
Stayed 2 nights in Jan 2025