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Shakespeare Motel

Property class: 4

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Photo gallery for Shakespeare Motel

A two-story building with a pool and outdoor seating area.
A two-story building with a brick facade, large windows with decorative grills, outdoor seating with umbrellas, and a garden area with flowers and shrubs.
A modern living room with a brick wall, a sofa, a coffee table, and a TV.
A pool area with a sign for the Shakespeare Motel and a restaurant named Romeo & Juliet's.
A hotel room with two beds, a desk, a chair, a TV, and a brick wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
309 Shakespeare Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪3 min walk‬
  • Place, Caneland Central
    ‪8 min walk‬
  • Place, Bluewater Lagoon
    ‪13 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

View all photos for One-Bedroom Apartment

A hotel room with a bed, a sofa, a desk, and a television.

One-Bedroom Apartment

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Queen Suite

A hotel room with a bed, a nightstand, a drawer, a window with curtains, and two wall art pieces.

Executive Queen Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Queen Room - Upstairs

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Queen Room - Upstairs

9.0 out of 10
Wonderful
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive King, Ground Floor

A hotel room with a bed, a desk, a microwave, a TV, and a wardrobe.

Executive King, Ground Floor

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One-Bedroom Family Apartment

A hotel room with a bed, a sofa, a desk, and a television.

One-Bedroom Family Apartment

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Dual Queen - Upstairs

A hotel room with two beds, a desk, a chair, a TV, and a brick wall.

Dual Queen - Upstairs

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Shakespeare Motel

This motel features an outdoor pool, laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and camper van/bus/lorry parking.
Shakespeare Motel offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Shakespeare Motel. During your stay, you're just a quick walk from Jubilee Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Jubilee Park and 5 minutes on foot from Mackay Enertainment and Convention Centre
Shakespeare Motel offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. Shakespeare Motel also features laundry facilities and camper van/bus/lorry parking. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 0-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Shakespeare Motel Mackay
Shakespeare Motel
Shakespeare Mackay
Shakespeare Motel Motel
Shakespeare Motel Mackay
Shakespeare Motel Motel Mackay

Shakespeare Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 245 out of 432 reviews
Rating 8 - Good. 146 out of 432 reviews
Rating 6 - Okay. 28 out of 432 reviews
Rating 4 - Poor. 9 out of 432 reviews
Rating 2 - Terrible. 4 out of 432 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising little gem close to everything. Shower was hot and had great pressure, spacious room, beds were comfy, affordable price, convenient location. Would definitely book again. Friendly staff on arrival, convenient parking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet but close to restaurants and shopping centres
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was very attentive, the rooms were clean and well maintained. They were also very flexible with our arrangements as we were here for an emergency. Very friendly, and accomodating
Stayed 3 nights in May 2026
Verified review

8/10 Good

Linda

The room was great. Beds were super comfortable. Aircon was a bit noisey.
Stayed 2 nights in May 2026
Verified review

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay in Mackay.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Darren

Clean rooms easy parking if you are in truck and very friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel, my partner has stayed here previously and recommended it. I was very happy, although I made the mistake of not requesting a room with kitchenette facilities. We will be back again when sport brings us to Mackay again.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Sadet

Liked: Amenities
Clean, good parking, safe and quiet.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and service was great. Affordable and convenient without being on the main road.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at the Shakespeare Motel, it is always excellent, very modern rooms, great sized TV, free wifi that works well. Very friendly and welcoming staff. Highly recommend.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Good motel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Raymond John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the room was excellent.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay and fantastic people.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Clean room very helpful staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Shakespeare Motel is always a lovely experience, very friendly and helpful staff and the rooms are really modern and a pleasure to stay in.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service an location
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Darrell

Liked: Cleanliness
Ok
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Eirik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Shakespeare! Staff are always friendly and accommodating
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Management were very accomodatingbto help me correct an error I made when I booked my room. Noce, clean, comfortable room. Highly recommend.
Stayed 1 night in Feb 2026