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Shakespeare Motel

4.0 star property

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Photo gallery for Shakespeare Motel

Outdoor pool, pool loungers
Garden
Fridge, coffee/tea maker, electric kettle
Interior
Dual Queen - Upstairs | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

View in a map
309 Shakespeare Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪8 min walk‬
  • Place, Harrup Park
    ‪2 min drive‬
  • Place, Mackay Base Hospital
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Desk, iron/ironing board, free WiFi, bed sheets

One-Bedroom Apartment

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Queen Suite

Executive Queen Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Queen Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Queen Room - Upstairs

Standard Queen Room - Upstairs | Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen Room - Upstairs

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive King, Ground Floor

Executive King, Ground Floor | Desk, iron/ironing board, free WiFi, bed sheets

Executive King, Ground Floor

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Family Apartment

One-Bedroom Family Apartment | Desk, iron/ironing board, free WiFi, bed sheets

One-Bedroom Family Apartment

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Dual Queen - Upstairs

Dual Queen - Upstairs | Desk, iron/ironing board, free WiFi, bed sheets

Dual Queen - Upstairs

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shakespeare Motel

Suburban motel in Mackay with free parking
This motel features an outdoor pool, laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and camper van/bus/lorry parking.
Shakespeare Motel offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Shakespeare Motel. During your stay, you're just a quick walk from Jubilee Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Jubilee Park and 5 minutes on foot from Mackay Enertainment and Convention Centre
Shakespeare Motel offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. Shakespeare Motel also features laundry facilities and camper van/bus/lorry parking. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 0-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 7:00 PM) and Saturday - Sunday (9:30 AM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a smoke detector and a security system
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Shakespeare Motel Mackay
Shakespeare Motel
Shakespeare Mackay
Shakespeare Motel Motel
Shakespeare Motel Mackay
Shakespeare Motel Motel Mackay

Reviews

Shakespeare Motel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 212 out of 377 reviews
Rating 8 - Good. 129 out of 377 reviews
Rating 6 - Okay. 23 out of 377 reviews
Rating 4 - Poor. 9 out of 377 reviews
Rating 2 - Terrible. 4 out of 377 reviews

Reviews

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Luana, Finch Hatton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to the MECC for a Jazz Brunch and this location was perfect. Walkable to the town centre. Towels were ok but not real soft and fluffy. The pillows were ok but quite thin and only one spare in the cupboard. The bed had one blanket that was minky soft but it was also very thin with no spare blanket to use. and it was it cold while the aircon was hard to get to the correct temp in the room so half the night we were freezing and turning up the aircon a bit at a time. No spare blanket. The receptionist was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger, WELLINGTON POINT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Roger, WELLINGTON POINT

Stayed 11 nights in Jul 2025

10/10 Excellent

Roger, WELLINGTON POINT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our work crew and booked 5 rooms. The motel is in a nice and quiet location. The rooms are clean and tidy. The staff are great and take pride in the motel, which really shows. All our guys were very pleased - so it's definitely a motel I'd highly recommend. When we're in Mackay next we'll be back to Shakespeare Motel for sure.
Stayed 6 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well positioned for access to the main city as well as other regional centres. The manager was extremely accommodating and helpful for all my requests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Stayed 6 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely nice motel at a budget price. The room was spacious, the bed was comfortable, the bathroom was fine and the owner was extremely helpful at check-in.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 1 night in Jul 2025

8/10 Good

Ovais

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Desmond, Pelican Waters

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very welcoming & helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely value for money motel. Staff are always helpful. Suits my needs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, I am a repeat customer they know me by name when I walk in. Clean and spacious rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Lai Sheung

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, spacious, clean and tidy room.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very pleasant stay. The Manager was very accomodating to our needs. Quiet location and handy to cafes and restaurants.
Stayed 2 nights in May 2025

8/10 Good

SHAHEEN

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property in an excellent location . Check in was easy . Polite and friendly receptionist.
Stayed 1 night in May 2025

10/10 Excellent

Katerina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to anyone to stay here - fantastic, neat, quite rooms with safety and staff are excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Has shuttle service.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, friendly service with a smile or wave .. Highly recommend..
Stayed 1 night in May 2025

4/10 Poor

Mathew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I asked for a late checkout and the property manager accepted for an extra charge. The room itself was well appointed and spacious. What I did not like about my stay was the property manager's questions which were several and I was slowly losing patience answering them. Apparently bookings made through Expedia.com do not show guest details and therefore why she had to ask me all the questions that could have been found on Expedia as part of my profile. The worst part about my stay was that the property manager's son (I assume) comes across as a weirdo always aggressively asking if 'I'm ok' or if 'everything was good'. He even tried to enter my room despite knowing that I had a late checkout however he was very apologetic about it stating that he assumed I had checked out. I do not understand why he assumed this as I had not handed my room key yet. They could have also called to make sure I had checked out so there was no excuse for the guy to enter the room. Fortunately, I was able to communicate with him from inside the room before he could open the door. Had he entered, he would have been witness to a fully naked man about to take a shower. This almost felt like an invasion of privacy and I would encourage guests to stay elsewhere.
Stayed 1 night in May 2025

10/10 Excellent

Agung, Campwin Beach

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, convenient. Have stayed there several times now.
Stayed 1 night in May 2025