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Sun Plaza Motel Mackay

Property class: 3

Choose dates to view prices

Photo gallery for Sun Plaza Motel Mackay

A swimming pool with a hot tub, surrounded by a fenced patio area.
A motel sign with amenities like 24-hour check-in, pool, breakfast, and free WiFi.
A building with a brick facade, a green roof, and a covered entrance with arched doorways.
A building with a tiled roof, brick walls, and large windows. There is a fenced area with a pool and lounge chairs.
A hotel room with a bed, a desk with a lamp, a chair, a table, and a sliding glass door leading to an outdoor area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
35 Nebo Road, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪17 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Place, Bluewater Lagoon
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪7 min drive‬

Room options

View all photos for Family Double or Twin Room

A room with two beds, a desk, and a chair.

Family Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk with a lamp, a chair, a table, and a sliding glass door leading to an outdoor area.

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a small desk, a chair, a microwave, and a window with curtains.

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a small desk, a chair, a microwave, and a window with curtains.

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Large Family Room

A hotel room with two beds, a small desk, a chair, a microwave, and a window with curtains.

Large Family Room

  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio Suite, 1 Double Bed

A hotel room with a bed, a desk with a lamp, a chair, a table, and a sliding glass door leading to an outdoor area.

Standard Studio Suite, 1 Double Bed

7.8 out of 10
Good
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk with a lamp, a chair, a table, and a sliding glass door leading to an outdoor area.

Double Room

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sun Plaza Motel Mackay

This smoke-free motel features an outdoor pool, a children's pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and barbecues.
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Sun Plaza Motel Mackay. During your stay, you'll be within walking distance of Jubilee Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 2-minute drive from Mackay Regional Botanic Gardens and a few minutes from Pioneer Valley
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 22 June and 4 July.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 133 out of 426 reviews
Rating 8 - Good. 151 out of 426 reviews
Rating 6 - Okay. 83 out of 426 reviews
Rating 4 - Poor. 30 out of 426 reviews
Rating 2 - Terrible. 29 out of 426 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Natalia

Liked: Cleanliness, staff & service
Good location, clean room and very friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Stuff are great, clean room walking distance to town
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

D'urville

Liked: Cleanliness, staff & service, amenities
courteous staff, clean room, quite area.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, clean, nice pool
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice reasonable place to stay a night or two i always stay here when visiting Mackay which is often
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very helpful when I booked for the wrong night.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 3 years and was happy to come back and stay again
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always clean and tidy, the receptionist/s are the nicest people you will meet, always go above and beyond to make sure your stay is wonderful. Ample parking, comfy beds, hot showers.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great stay nice and neat room.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Liked my stay no worries
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff & close to everything
Stayed 4 nights in May 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to botanical gardens so it was nice to run.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities
A gem. Affordable, beautiful staff, excellent rooms gave us a much needed respite room for the 4 days we were there. Although the overall building is dated, it is no different to the thousands of others across Australia of the same age. For the cost, we were extremely happy with our stay and will return on our next trip.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Scott

A suitable travel stop.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice quiet place to stay
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice quiet place to stay
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Ralph

Parking good. No shower wash or small bottles shampoo etc. TV not set up or instructions.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for overnight stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Just a convenient nice place to stay
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice reasonable priced place to stay
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money in a small motel, wonderful customer service and very convenient if you're passing through
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice place to stay , comfortable room
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 2 nights in Jun 2023