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Sun Plaza Motel Mackay

3.0 star property

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Photo gallery for Sun Plaza Motel Mackay

Property amenity
Staircase
View from property
Front of property
Outdoor pool

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
35 Nebo Road, West Mackay, QLD, 4740
  • Caneland Central
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Twin Room

1 bedroom, free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Large Family Room

1 bedroom, free WiFi, bed sheets

Large Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Double Room

1 bedroom, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, free WiFi, bed sheets

Family Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Double or Twin Room

1 bedroom, free WiFi, bed sheets

Family Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Double Bed

1 bedroom, free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Sun Plaza Motel Mackay

Suburban motel in Mackay with free parking
This smoke-free motel features an outdoor pool, a children's pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and barbecues.
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Sun Plaza Motel Mackay. During your stay, you'll be within walking distance of Jubilee Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 2-minute drive from Mackay Regional Botanic Gardens and a few minutes from Pioneer Valley
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 22 June and 4 July.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 369 reviews
Rating 8 - Good. 136 out of 369 reviews
Rating 6 - Okay. 72 out of 369 reviews
Rating 4 - Poor. 27 out of 369 reviews
Rating 2 - Terrible. 23 out of 369 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katerina

Liked: Cleanliness
Really good
Stayed 1 night in Apr 2025

8/10 Good

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit worn out but was good
Stayed 1 night in Apr 2025

8/10 Good

Magdalena

Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly people and the room was very clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Billie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Light fittings hanging from exposed wires on balcony, fan hanging from roof. What looks like blood on wall under bench as well as otherwise grotty walls. Definitely not worth the $124 we paid for the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Ielanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ryan, Moranbah

Liked: Cleanliness
Spacious parking
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for a while to be attended to at the office, but that was only because there was only one person working and she had to be cleaning rooms and attending the office as well. She did a great job but it seems like she had way too much work to do for one person. The rooms were really clean and nice and the property is right next door to a Bowling Club so very good position.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan, Moranbah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Jan 2025

8/10 Good

Albert

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Brandie

Disliked: Property conditions & facilities
Rooms very outdated. Holes and tears in the bedding. Tiny TV and unable to receive channels. Sliding door rusted and hard to open. Facilities run down and outdated. Uncomfortable small bed. Only towels provided. No cold water in fridge. Remote to aircon needed new batteries. Took a long time to work. Staff nice enough but need to improve things as it was the worst place I’ve ever stayed in. Is there a rating lower than 1star??
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in and early check out made simple
Stayed 1 night in Dec 2024

4/10 Poor

Cheryl

Bed was terrible so hard the mattress n I couldn’t fluff my pillows
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Boby

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always let me check in early which is great.
Stayed 1 night in Oct 2024

6/10 Okay

Adrian

Got a rash from the bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Deidre

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, renovated room
Stayed 7 nights in Sep 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made the perfect week-end.
Stayed 1 night in Sep 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
All went well 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comfortable bef
Stayed 3 nights in Aug 2024