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Best Western Plus InnTowner Madison

3.0 star property

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Photo gallery for Best Western Plus InnTowner Madison

Exterior
Free daily buffet breakfast
Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed) | Desk, laptop workspace, iron/ironing board, WiFi
Lobby
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
2424 University Avenue, Madison, WI, 53726
  • University of Wisconsin-Madison
    ‪13 min walk‬
  • University of Wisconsin Hospital and Clinics
    ‪13 min walk‬
  • Camp Randall Stadium
    ‪13 min walk‬
  • Madison, WI (MSN-Dane County Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Fireplace (Separate Living Room)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Microwave

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Madison Concourse Hotel and Governor's Club

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, (2663)
The price is €145
for 1 room
includes taxes & fees
18 Jun - 19 Jun
The Madison Concourse Hotel and Governor's Club

About this property

Best Western Plus InnTowner Madison

Hotel with free breakfast, a quick walk to University of Wisconsin Hospital and Clinics
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus InnTowner Madison. During your stay, you're just a quick walk from First Unitarian Society Meeting House. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Highland Corner Grill
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and archery
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison
  • Free local-area shuttle service
Best Western Plus InnTowner Madison offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6200 square feet (576 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis.

This Madison hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Highland Corner Grill – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Archery
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (92 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

malee

Stayed 2 nights in Feb 2025

8/10 Good

Stacie

Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!!

Hotel was extremely clean and restaurant food/breakfast was fabulous. Traveled with my service dog and would’ve liked a dedicated area with easy access for her to go to bathroom. Will definitely be staying here again for my numerous trips to Madison Hospital. Also want to mention the extra wonderful service of a shuttle for a 2 mile radius. Our driver Dennis was a favorite!
Stayed 2 nights in Mar 2025

10/10 Excellent

Darrell, MANITOWOC

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great staff and great food. Very nice rooms and very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

We were greeted with a warm smile and a welcome, which was great. I feel there are many times staff are on auto pilot and barely making it through a shift. Check in was quick and easy. We were able to pre register on our phone which was great.The room was clean and layout was nice. We had a double queen room which had a large armoire for coats, entertainment center with dresser drawers below, desk with chair, microwave, coffee pot and refrigerator. The bathroom has beautiful stonework in the shower and sliding glass doors which makes it feel open and earthy.The pool is a little on the small side but still nice. It does have a lift and is handicap accessible. There was a hot tub also which was perfect after a long day. The bar staff (Kevin) was awesome. We enjoyed his jokes, music and movie knowledge. The beds were average for comfort.There is free breakfast in the morning that you definitely do not want to miss. Breakfast included eggs, sausage, breakfast potatoes, french toast, oatmeal with add your toppings, assorted yogurt, assorted cold cereal, fresh fruit, toast, bagels, assorted sweet rolls. Whew! For beverages they had coffee, tea, milk, oat milk, apple juice, orange juice and cranberry juice. We definitely did not go away hungry. They have express check out also which was appreciated. The hotel offers a free shuttle service that is first come first serve and will travel up to 2 miles from hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very comfortable. Friendly staff, great location, shuttle service is an added bonus
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Amenities
Very friendly staff Nice to have restaurant in building Great food
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Not a bad place to stay

Decent place to stay when visiting the UW-Madison campus. Especially if going to a football game. Restaurant in lobby is just ok, but a good place to sit and have a drink or a simple meal.
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Best continental breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Suzanne

Freezing room

The heat did not work in my room. It was freezing. I requested to move but they said the hotel was full
Stayed 1 night in Feb 2025

8/10 Good

Randal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madison Hotel

The rooms are spacious and comfortable, the restaurant offers delicious food, and the location is convenient and well-maintained.
Stayed 2 nights in Feb 2025

8/10 Good

Tommy

Stayed 3 nights in Feb 2025

10/10 Excellent

harry

Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice place that is close to hospital.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shikhar

Business traveller
Liked: Staff & service
The location of the property was great, lots of restaurants and a 7/11 close by. The room was okay, had plenty of space and a nice bed. However, the property is a little dated and could use a refresh.
Stayed 1 night in Feb 2025

8/10 Good

Jim

Business traveller
Liked: Amenities, property conditions & facilities
Close to campus
Stayed 1 night in Feb 2025

4/10 Poor

Lesley

Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service
Close to UW Health Hospital, shuttle and good breakfast.
Stayed 1 night in Jan 2025

4/10 Poor

David

Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Stayed 1 night in Jan 2025