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Best Western Plus InnTowner Madison

3.0 star property

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Photo gallery for Best Western Plus InnTowner Madison

Exterior
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Fitness facility
Terrace/patio
American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
2424 University Avenue, Madison, WI, 53726
  • Place, University of Wisconsin-Madison
    ‪13 min walk‬
  • Place, University of Wisconsin Hospital and Clinics
    ‪13 min walk‬
  • Place, Camp Randall Stadium
    ‪13 min walk‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(95 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

9.0 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(63 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Fireplace (Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non Smoking, Seplrm, Fireplace, Micrfg, Wifi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Accessible Mobility Accessible Walk in Shower-Non Smoking

  • Sleeps 4

Corner King Room with Sofabed

  • Sleeps 4

Corner King Room

  • Sleeps 2

Cozy Two Double Room

  • Sleeps 4

King Suite with Separate Living Area

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite, 1 King Bed, Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

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About this property

Best Western Plus InnTowner Madison

Hotel with free breakfast, 10-minute walk to University of Wisconsin Hospital and Clinics
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus InnTowner Madison. During your stay, you're just a quick walk from First Unitarian Society Meeting House. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Highland Corner Grill
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison
  • Free local-area shuttle service
Best Western Plus InnTowner Madison offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6200 square feet (576 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Madison hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Highland Corner Grill – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (92 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 56 out of 1007 reviews
Rating 4 - Poor. 20 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Henry, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was about a 20 minute walk to the stadium for a football game. They did run a shuttle, but I didn’t wanna deal with waiting in line due to them having limited seats on the shuttle The food was average however they did have a free hotdog and beer sign, but there is no beer hotdog left before the game
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ùuuuuuu
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Guangqing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, close to university
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here because it's close to UW Hospital.

Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, liked the restaurant, free breakfast which was better than Fairfield Inn, nice staff and overall a pleasant and easy stsy
Stayed 2 nights in Aug 2025

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Zhong, Irvine

Stayed 1 night in Aug 2025

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean and newer. Nice to have food:dining on site. Restaurant staff could have been more attentive
Stayed 1 night in Aug 2025

8/10 Good

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Best Western Plus InnTowner Madison during a difficult time, as we had a family member in the hospital nearby. The location was extremely convenient—it gave us a short walk between the hotel and the hospital, which was a nice way to get fresh air and exercise. It also saved us from paying daily hospital parking fees. The hotel itself was comfortable and had the convenience of a bar and restaurant onsite. Dinner and breakfast were easy, and while the breakfast was basic, it was fine—I just wish the hours were a little longer. They also had a small convenience store with snacks and a section for basic over-the-counter medicines, which was especially helpful when we needed little things without leaving the hotel. The staff was accommodating and kind, which we truly appreciated given the circumstances. The only issue was at check-in. The computers were down, and we were supposed to receive the hospital discount rate. Instead, we had to book through Expedia, which ended up costing us about $50 more than what the discounted rate would have been. It would be helpful if Expedia offered a way to apply the hospital discount directly when booking, especially when hotel systems are down. Overall, our stay was comfortable and convenient, and the staff’s kindness really stood out during a stressful time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Swapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to campus, city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Krista

Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to hospital and had a few restaurants nearby plus great ice cream shop across the street! Room very clean and bed soft and comfy- slept well!!
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and honestly the breakfast is better than most that offer free breakfast! Have stayed here numerous times and will be back again in 3 weeks!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Anahi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, even when arriving late at night. The complimentary breakfast was made hot and fresh on the premises and included options for all types of diets. The beds were very comfortable and the entire facility was extremely clean. They have a pool and a hot tub which were very welcome after a long multi-day road trip!
Stayed 3 nights in Aug 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
It was close to the hospital where I was doing my surgical rotation. They billed me more than they said they would. Refrigerator and microwave were not good.
Stayed 8 nights in Aug 2025