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MainStay Suites Madison Airport

2.5 star property

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Photo gallery for MainStay Suites Madison Airport

Enjoy al fresco dining and socializing in this serene outdoor patio surrounded by lush greenery and comfortable seating.
Stylish corridor with wavy carpet design and recessed lighting.
Lobby
Enjoy a restful stay in this stylish room with a large bed, flat-screen TV, and comfortable seating area.
Relax by the pool in this inviting space, featuring a sofa and comfortable chairs.

Popular amenities

  • Hot tub
  • Kitchen
  • Room service
  • Gym

Explore the area

Map
5317 High Crossing Blvd, Madison, WI, 53718
  • American Center
    ‪3 min walk‬
  • East Towne Mall
    ‪3 min drive‬
  • University of Wisconsin-Madison
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Suite, 1 King Bed with Sofa bed, Non Smoking

Basic Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Basic Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Basic Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Basic Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

MainStay Suites Madison Airport

Family-friendly hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Weekly housekeeping is available.
MainStay Suites Madison Airport offers 53 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Madison Airport. During your stay, you'll be within walking distance of East Towne Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from American Center and a few minutes from East Towne Mall
MainStay Suites Madison Airport offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly MainStay Suites Madison Airport. Self parking is free.

This Madison hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (121 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 April to 24 April:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GrandStay Residential Suites Madison East Hotel
GrandStay Residential Suites Hotel Madison East
GrandStay Residential Suites Madison East
GrandStay Suites
MainStay Suites
Mainstay Suites Madison
MainStay Suites Madison East

MainStay Suites Madison Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 123 reviews
Rating 8 - Good. 28 out of 123 reviews
Rating 6 - Okay. 9 out of 123 reviews
Rating 4 - Poor. 11 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't anything we didn't like.
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and efficient check in.
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Travelled with family, Business traveller
Liked: Amenities
Friendly, loved the set up for families with a separate bedroom. Housekeeping missed a dirty washcloth that was left over the shower rod (I think it was stuck in the curtain and they didn’t see it). The pool and hot tub are small, but there weren’t many using them so it wasn’t an issue. Very nice breakfast, convenient location. Thank you!
Stayed 1 night in Apr 2025

8/10 Good

Scot

Stayed 1 night in Mar 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service/horrible breakfast

It was alright. My only grip is that the breakfast wasnt good. We do alot of traveling and 100% of the time stay at a Hyatt Place. So comparing it to hyatt, not so good. However,im a very critical person when it comes to hotels. I do have to give props to their customer service for sure it was outstanding!! However, if you compare the breakfast at mainstay to hyatt place.... hyatt place is 110% hamds down better taste , variety. Mainstay only had eggs and sausage, and waffles for the most part.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas, De Pere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many guests, so it was quiet. Pool/hot tub were great and not crowed at all. Love the "pool lounge" upstairs!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a combination of work and pleasure. Enjoyed my stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We found this hotel to be everything we were looking for in a stay. The front desk was very helpful, courteous, and smiling. The suite had 2 rooms which . Highly recommend was very nice since we each could have a private room. The hot breakfast was ok but could have been warmer. When the desk was told he was very willing to see what he could do. The next day the food was warmer. I would stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Osvaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great for our needs; big room with excellent room service options! And the pool was awesome for our kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were courteous and perceptive. Facility updated and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Stayed 1 night in Jan 2025

8/10 Good

Cynthia, Northlake

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why we'll be back:

Clean, convenient, economical...
Stayed 2 nights in Nov 2024

4/10 Poor

Heidi

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was good. The staff were friendly and helpful. The lobby area and breakfast was clean. Our room was comfortable and clean. The halls to the rooms were also well kept.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked on the app the same day because the hotel we booked was not very nice. The young man at the counter was very pleasant and offered us an early breakfast as we were leaving before the regular time. It was great because we had 2 children with us. The room was fantastic and the kids had a blast in the pool.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Place was very clean. Staff attentive and friendly. Breakfast was not very good. Biscuits were good but the sausage gravy tasted funny.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024