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Axel Hotel Madrid - Adults Only

4.0 star property

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Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Rooftop terrace
Lobby sitting area
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Atocha 49, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

8.8 out of 10
Excellent
(46 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

8.0 out of 10
Very good
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

  • 51 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About this property

Axel Hotel Madrid - Adults Only

Adults-only hotel with spa services and outdoor pool
An outdoor pool, a swim-up bar and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, laundry facilities and a 24-hour front desk.
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Axel Hotel Madrid - Adults Only. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, an outdoor pool and a swim-up bar are available.
  • Free WiFi
  • Enjoy drinks at the swim-up bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Steps from Plaza de Santa Ana and 6 minutes on foot from Puerta del Sol
There's a snack bar/deli on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at the boutique Axel Hotel Madrid - Adults Only.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 11 AM and at the weekend from 8 AM to 11:30 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 11 AM on weekdays and 8 AM to 11:30 AM on weekends; EUR 17 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alain

Stayed 3 nights in Nov 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, amenities
The front desk staff was extremely friendly & helpful and the room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Morten Holm

Liked: Cleanliness, staff & service, amenities
Amazing room this time
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Alternative hotel welcoming LGBTQ+ guests and as they also state in signage, heterofriendly. Rooms just a bit dark, at least mine. Perhaps the rooms facing outward can be brighter but on the inner open courtyard ring the light was minimal even on a very sunny day. But aside from that, great room, great shower, good amenities like bar and room service. No water in the room except mini-bar - I think every hotel should provide this as a standard. Or do that thing where you can fill your own glass jug in the lobby and bring to the room. Anyway, the bar was great fun with good banter albeit not large space. Would stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was comfy and clean, well-appointed and centrally located so that it seemed just about everything was a 6-10 minute walk. The staff was friendly and easily conversed with me in English. Even if I slept til noon and didn't leave my room until 14:00, it was cleaned on my return each day, and none of my things went missing. Highly recommended!
Stayed 6 nights in Oct 2025

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2025

8/10 Good

Soumya

Liked: Cleanliness, amenities, property conditions & facilities
Great, friendly staff. Lovely rooftop bar. Room was good albeit very small. Fantastic location.
Stayed 2 nights in Oct 2025

6/10 Okay

Arman

Disliked: Amenities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

EDGAR

Stayed 3 nights in Sep 2025

10/10 Excellent

Iulia

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I loved our stay at Axel Madrid. We were in room 006, was so spacious and well designed. The staff was friendly and helpful. The rooftop was great and fun, with spectacular sunset views. Great location. Gym a little small. Friendly clientele, and welcoming safe space.
Stayed 3 nights in Oct 2025

6/10 Okay

Kali

Liked: Cleanliness, staff & service, amenities
It was a nice area hotel, great staff my only problem was the Room size in the layout for the price. There is many boutique hotels are around the area that are much better for the price.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jose

Stayed 8 nights in Oct 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, staff were very helpful with dining and transportation suggestions.
Stayed 2 nights in Oct 2025

6/10 Okay

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and lovely
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was extremely enjoyable, along with the service from its staff. Laundry service was quick and easy. The food catering/room service was also delicious with plenty of options. The location of the hotel is ideal for tourist attractions. Unfortunately, I couldn’t mirror my iPhone apps like YouTube, to the Samsung format. Otherwise, great place to stay while in Madrid.
Stayed 7 nights in Sep 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room cleaning was poor, day 1 found dirty towel, day 2 found 2 socks behind curtain. No privacy in room as full length window had no curtain, suggest frosted glass on window.
Stayed 3 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Great location. Needs a refresh.

The hotel needs an update and some fresh paint. It’s a great location and the rooftop bar and pool were very nice. Staff was nice. Close to museums as well as all other parts. I didn’t even use the subway once.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025