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Aparthotel

CIELO Madrid Studios

4.0 star property

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Photo gallery for CIELO Madrid Studios

Front of property
Terrace/patio
Reception
1 bedroom, in-room safe, desk, laptop workspace
Studio | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Air conditioning
  • Outdoor space
  • Parking available
  • Free WiFi
  • Business services

Explore the area

View in a map
Calle de Matilde Hernández 40, Madrid, Madrid, 28019
  • Palacio Vistalegre
    ‪8 min walk‬
  • Plaza Mayor
    ‪6 min drive‬
  • Gran Via
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Studio

Flat-screen TV

Studio

  • 7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment

Standard Apartment | 1 bedroom, in-room safe, desk, laptop workspace

Standard Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Comfort Studio, City View

City view

Comfort Studio, City View

  • 7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment | Living room | Flat-screen TV

Superior Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living room | Flat-screen TV

Family Suite, 2 Bedrooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Sofa Bed

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About this property

CIELO Madrid Studios

Aparthotel connected to a railway/underground station in Madrid with a rooftop terrace
Along with a rooftop terrace, this smoke-free aparthotel has a business centre and a meeting room. WiFi in public areas is free. Other amenities include self parking, express check-in and express check-out. Each apartment features free WiFi, a flat-screen TV and a kitchen with a microwave. Additional amenities include a coffee/tea maker, a safe and a shower. Housekeeping is available once per stay.
CIELO Madrid Studios offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star aparthotel has kitchens with microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Madrid aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at CIELO Madrid Studios. During your stay, you'll be connected to a railway/underground station and within walking distance of Palacio Vistalegre. You'll find features such as free WiFi in public areas, plus a business centre and a rooftop terrace. This upmarket aparthotel has 20 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV and a microwave
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a business centre
  • 7 minutes by car from Royal Palace of Madrid and 7 minutes from Plaza Mayor
WiFi is free in public spaces. Business amenities include a business centre, a meeting room, and coworking spaces. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly CIELO Madrid Studios. Parking is available for a fee.

This 4-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per night); discounts available
  • Street parking available
  • Parking on site (EUR 12 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Communal living room

Entertainment

  • 38-inch flat-screen TV

Outdoor areas

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Business centre
  • Coworking space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Lockers
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a rail/subway station
  • Near a hospital
  • Near a metro station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per night (1312 ft away)
  • Cleaning/housekeeping/linen fee: EUR 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

CIELO Madrid Studios Madrid
CIELO Madrid Studios Aparthotel
CIELO Madrid Studios Aparthotel Madrid

CIELO Madrid Studios Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 342 reviews
Rating 8 - Good. 90 out of 342 reviews
Rating 6 - Okay. 30 out of 342 reviews
Rating 4 - Poor. 6 out of 342 reviews
Rating 2 - Terrible. 9 out of 342 reviews

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, room comfort
Super studio, très bien équipé, propre et confortable. Le seul hic pour notre part nous étions là studio #11 près de l’escalier et l’ascenseur et c’était un peu bruyant.
Stayed 3 nights in May 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, room comfort
The room was clean and nice but there was no daily cleaning and we had to go get clean towels from a locker.
Stayed 5 nights in Apr 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean apartment. Quiet part of town.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Mixed feeling - Self service that needs a lil more

Property was clean, looked well maintained, provided the basics in the room however it lacked information and support you would need to know when travelling. It is all self serve and they had no checkin or help desk. Our room was meant to be assigned 24hrs prior but ours was assigned a couple hours before we were arriving, if you didnt have wifi, you wouldnt be able to access instructions to get into your room. We had no information on how to get towel and supplies replaced in the room while there. No info on where to go if you need help/if you need your card replaced etc. Self service is great and you randomly run into one of the staff in the mornings but if u dont run into them, you dont know where to get stuff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney, Grain Valley

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice. Loaded with business travelers. Did not care for the Security Deposit required, however that keep the clients on the up and up. Mostly fully automated lighting in the whole building. Beautiful rooftop common area for spending quality time. Overall, A Very Nice Hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Phuc

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, i enjoyed my stay in Madrid. The hotel/studio was at a good location for me to get around the city and to my next destination.
Stayed 3 nights in Jan 2025

10/10 Excellent

Danay, Homestead

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was clean and conveniently located near a metro station, with comfortable rooms that made for a pleasant stay. While there was no daily service, it wasn’t an issue for me. However, parking was challenging, as I had to park far from the hotel. On checkout day, my room keys were deactivated at 11 am, which delayed retrieving my bags. Despite these minor inconveniences, it was a good value for the price paid.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Still under construction.

The shower had no doors installed so the entire bathroom floor got wet. There is a motion detector spotlight that you can’t turn off and is extremely sensitive. Every time you move in bed the light turns on. The room is nice, but it seems like it’s brand new and finishing touches are not complete. They should have waiting until it was finished to rent it out.
Stayed 1 night in Nov 2024

10/10 Excellent

Idris

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sumei

Stayed 2 nights in Sep 2024

8/10 Good

Marvin, Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unable to sleep past7am due to noise coming from construction adjacent to hotel
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay with 2 teens, plenty of room everything was well taken care of in the unit.
Stayed 1 night in Jul 2024

8/10 Good

Roxana Maritza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sara, Altamonte Springs

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in May 2024

8/10 Good

chantal

Travelled with family
Liked: Cleanliness, room comfort
It is a little bit far from downtown and in an average community. A lot of smell of garbage all around the street. Not far for a grocery store and subway station 45 min to the train station and about same for the air port. Easy acces. I feel secure staying there.
Stayed 4 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Vanda

Stayed 6 nights in Jul 2024

8/10 Good

David, Coral Gables

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They do not communicate well with the client, and they do not come and clean the room.
Stayed 7 nights in Jun 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, room comfort
We love our stay! We'd definitely come back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very nice hotel. Easy check in. Rooms were lovely!
Stayed 1 night in Jun 2024

10/10 Excellent

Cecile, Reus, Tarragona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect, great value for money!1 It is a shame that the location is not the best. It seems to be in a not so great area of town.
Stayed 1 night in Jun 2024