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Four Points Flex by Sheraton Madrid Atocha

Property class: 2

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

A modern building with a glass facade and a rooftop terrace with outdoor seating.
A modern building with 'Four Points Flex' signage, a prominent entrance, and a unique architectural design.
A hallway with multiple elevators and doors, a fire extinguisher, and a sign indicating no smoking.
A modern interior with a glass partition, a table with chairs, and a hanging coat rack.
A blue-toned kitchen area with a coffee machine, shelves with food items, and a fruit bowl.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, El Retiro Park
    ‪18 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Place, Paseo del Prado
    ‪2 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a door, and two framed pictures on the wall.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a flat-screen TV, and two framed pictures on the wall.

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

A hotel room with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Terrace, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a mounted TV, a desk with a lamp, and a window with curtains.

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Madrid Atocha

This smoke-free hotel features a rooftop terrace, self parking and a microwave in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Four Points Flex by Sheraton Madrid Atocha offers 230 accommodations with air conditioning. Beds feature down duvets. 27-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Four Points Flex by Sheraton Madrid Atocha. During your stay, you'll be within walking distance of El Retiro Park. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include locker space, a car charging station and a lift
  • Guests speak favourably about the clean guestrooms and the proximity to public transport
  • Just a 3-minute drive from El Retiro Park and a few minutes from Gran Via
  • Cats and dogs welcome for a fee
Four Points Flex by Sheraton Madrid Atocha offers its guests a rooftop terrace, a vending machine, and a lift. Public spaces have free WiFi. Parking is available for a fee.

This Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Covered self-parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Four Points Flex by Sheraton Madrid Atocha.

Property is also known as

HS Madrid Centro Atocha
Hs Madrid Centro Atocha Madrid
easyHotel Madrid Centro Atocha
HS Madrid Centro Atocha Hostal
HS Madrid Centro Atocha Madrid
HS Madrid Centro Atocha Hostal Madrid

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 626 out of 1296 reviews
Rating 8 - Good. 386 out of 1296 reviews
Rating 6 - Okay. 194 out of 1296 reviews
Rating 4 - Poor. 58 out of 1296 reviews
Rating 2 - Terrible. 32 out of 1296 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good location To be
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Atocha train station.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will definitely have to come back on our next trip.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mariely

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Delma

Liked: Cleanliness
It is a good place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Monica M

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small rooms and a decent location a short ride from Atocha station. We stayed here as a 1 night stop before flying out of Spain the next day which it worked well for. I wouldn’t recommend the location for a lengthy tourist visit but the hotel is nice and the staff were great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2026
Verified review

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was excellent. The area was awesome with local shops and the train and buses nearby. However, charging $13 breakfast fee for coffee and toast was a bit ridiculous.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was very clean and in a great location. Check-in was easy and smooth. We would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very protectional and housekeeping too.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 1 night in May 2026
Verified review

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean small room, good enough to have a good rest after a long walking day throughout the city. A walking distance to the museums and the train station.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
We’ve been staying in this property for our last 3 visits, it recently changed management and it got even better, super easy to get to the city centre with the metro line just 100mts away, shops and restaurants are also close by if you don’t want to go to the centre. Didn’t order the breakfast but it looked great. Would 100% stay here over and over.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very lovely, the room was so clean and spacious, the only downside is that there are not many dining options available nearby, aside from that, it is a good location.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was a bit tight!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ailed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nelci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Josefina

Liked: Cleanliness
Very helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel with nice views.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities
I chose this property because you can walk to the Atocha train station. Space is tight in this hotel. The lobby serves as the breakfast area as well so it gets crowded in the morning. The room and the bathroom were small considering this bears the Sheraton name. I consider it average.
Stayed 1 night in May 2026