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Eurostars Gran Madrid

4.0 star property

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Photo gallery for Eurostars Gran Madrid

Daily buffet breakfast for a fee
Minibar, in-room safe, desk, laptop workspace
Business centre
Interior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida de la Vega, 22, Alcobendas, Madrid, 28108
  • Place, Centro Comercial La Vega
    ‪3 min walk‬
  • Place, Heron Diversia
    ‪6 min walk‬
  • Place, Plaza Norte 2 Commercial Centre
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Standard Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Standard Room (with extra bed)

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (with Extra Bed)

Minibar, in-room safe, desk, laptop workspace

Standard Room (with Extra Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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Bar (on property)
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4.7 out of 5, Exceptional, 645 reviews
The price is €78
includes taxes & fees
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About this property

Eurostars Gran Madrid

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Eurostars Gran Madrid offers 100 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Eurostars Gran Madrid, you'll be within walking distance of Plaza Norte 2 Commercial Centre. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 12 minutes by car from Bernabéu Stadium and 15 minutes from El Retiro Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, tour/ticket assistance, and a garden are also featured at the business-friendly Eurostars Gran Madrid. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

The hotel hosts a free manager's reception daily.
El Foro – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • El Foro

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2003
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Covered self-parking fee: EUR 12.00 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Eurostars Gran
Eurostars Gran Madrid
Eurostars Gran Madrid Alcobendas
Eurostars Gran Madrid Hotel
Eurostars Gran Madrid Hotel Alcobendas
Eurostars Madrid
Gran Madrid
Gran Madrid Eurostars
Gran Madrid Alcobendas
Gran Madrid Hotel Alcobendas
Eurostars Gran Madrid Hotel
Eurostars Gran Madrid Alcobendas
Eurostars Gran Madrid Hotel Alcobendas

Eurostars Gran Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 671 reviews
Rating 8 - Good. 257 out of 671 reviews
Rating 6 - Okay. 55 out of 671 reviews
Rating 4 - Poor. 23 out of 671 reviews
Rating 2 - Terrible. 9 out of 671 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Very good value for money
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SAKAZAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is located near airport and very convenient.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Victor Avalos

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from all the staff!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arnold

Liked: Amenities
Friendly staff and nice hotel
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Pekka Santeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our friends recommended the hotel. It's located next to a small mall and the subway is just a few hundred meters walk away. Room was nice and the breakfast was good.
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Silvia Sierra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were in 410 room and every morning noises coming from the cleaners rooms, hoovering and dragging things. The rest of the stay was good.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful. Very clean hotel. I always stay here when in Madrid on business. close to shops and cafes.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Efraim

Liked: Cleanliness, amenities
Nice hotel for a one or two night stay, somewhat outdated rooms but comfortable and clean
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great the employees were very friendly
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
The personal was excellent
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it is around the corner from my office
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gisli Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Just one night but good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main floor room was a little noisy in the morning across from the breakfast buffet. All in all great value stay. Would stay again
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Mohammad Taimoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, good room. Restaurant/Bar is a little under-whelming
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Houssine

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff. Need to think about food for guests that don’t want to leave the hotel.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marines

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, free parking, hand written note on room. Great location, super clean, big room. Excellent option
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort

Stop over in Madrid.

Just stopped over for 2 days. Hotel very nice, unfortunately restaurant not open on weekends. Breakfast very good.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good 4* hotel

Fare from the center near metro
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great Eurostars we’ve stayed while in Spain. Buffet breakfast has always great selection, delicious and more than adequate. Room is spotless and bed is comfortable. Lemon/orange infused drinking water in lobby is appreciated. Thanks Eurostars, we had a wonderful stay!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great housekeeping, rooms great size. Although shower are steep to climb in, but bathroom size great. The location is not touristy, but has a nearby grocery store and restaurants to dine in. Walkable distance to La Moraleja metro station and Uber ride to nearby other stations.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

PRIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in SPAIN !! started from Madrid Loved it !! Would definitely recommed staying here ..easy access to metro. Even during night time 15 mins walking from metro to the hotel very safe. Hotel staff was Excellent!! We had breakfast for 2 days ...good food. I am very picky with cleanliness but the hotel was very clean. Overall we enjoyed our stay at the hotel ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jul 2024