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Gran Hotel Inglés - The Leading Hotels of the World

5.0 star property
VIP Access

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Photo gallery for Gran Hotel Inglés - The Leading Hotels of the World

Lobby sitting area
Property entrance
Designer toiletries, hair dryer, bathrobes, slippers
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
Calle Echegaray, 8, Madrid, Madrid, 28014
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Plaza Mayor
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Presidential Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferente

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Preferente

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Meller

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Meller

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Echegaray

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Echegaray

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Gran Deluxe

Gran Deluxe | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Gran Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive

Executive | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Real

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Real

  • 125 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium

Premium | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Hotel Inglés - The Leading Hotels of the World

Luxury hotel with health club and spa services
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms and 24-hour room service are on-site.
Gran Hotel Inglés - The Leading Hotels of the World offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Gran Hotel Inglés - The Leading Hotels of the World. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Casa Lobo
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to facials, body treatments or detox wraps at Le Max Club by Sisley
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, yoga classes and Pilates classes
  • Steps from Plaza de Santa Ana and 3 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

WiFi is free in public spaces. A health club, spa services, and a library are also featured at the luxury Gran Hotel Inglés - The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Casa Lobo – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Reservations are required.
LobByto – This cocktail bar specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 50 per day)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 39 for adults and EUR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Casa Lobo
  • LobByto

Things to do

  • 24-hour gym
  • Library
  • Pilates classes
  • Yoga classes

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1886
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 85.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 39 for adults and from EUR 35 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day
  • Rollaway bed fee: EUR 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Gran Hotel Inglés - The Leading Hotels of the World offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Hotel Inglés Madrid
Gran Inglés Madrid
Gran Inglés
Gran Hotel Inglés
Gran Hotel Inglés - The Leading Hotels of the World Hotel
Gran Hotel Inglés - The Leading Hotels of the World Madrid
Gran Hotel Inglés - The Leading Hotels of the World Hotel Madrid

Gran Hotel Inglés - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 365 out of 399 reviews
Rating 8 - Good. 29 out of 399 reviews
Rating 6 - Okay. 1 out of 399 reviews
Rating 4 - Poor. 2 out of 399 reviews
Rating 2 - Terrible. 2 out of 399 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

GK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazong Hotel & service outstanding

Our stay was perfect, Prince was very welcoming & the whole staff couldn't do more for us - booking restaurants, organising trips, catering to all our needs - I didnt think Hotels existed like these any more but they do! Restaurant food outstanding & reasonably priced.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sultan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff very friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastico!

Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Sergey

Nice
Stayed 3 nights in Feb 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but despite having a quiet room, noise was an issue. The room had a locked ajoining door to another room which at 3am had a noisy guest talking on their phone after a night out. TV had a poor signal and coffee machine didnt work. That said, staff were great, hotel beautiful but just spoilt by an inconsiderate guest.
Stayed 1 night in Feb 2025

10/10 Excellent

Siru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service & Warm Hospitality

This was my second time staying at [Hotel Name], and once again, it exceeded my expectations. From the moment I arrived, the staff recognized me and welcomed me back, which made me feel like a valued guest rather than just a visitor. The service here is truly outstanding—everyone is incredibly friendly, efficient, and genuinely helpful. Whether it’s assisting with recommendations, ensuring a smooth check-in, or simply greeting you with a warm smile, the team goes above and beyond. What made this stay even more special was the thoughtful gesture for my birthday. Knowing it was my special day, the hotel surprised me with a delicious cake—a small but incredibly considerate detail that truly reflects their hospitality. It’s moments like these that make a place memorable. The overall atmosphere feels very Spanish—warm, welcoming, and full of life. If you’re looking for a hotel where service is personal, the staff genuinely cares, and every detail is handled with efficiency and kindness, this is the place to be.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian, Pacific Palisades

Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Stayed 5 nights in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, understated hotel. Bed was very comfortable. Slept really well. Staff were so wonderful !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment our taxi drew up to the moment we left we had a fantastic time at this beautiful hotel. It is in a great location with lots of great restaurants and shops steps away. Everyone was very friendly and helpful. Loved every moment!
Stayed 8 nights in Nov 2024

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have returned to this hotel for second time after 3 years and were pleased even more with the atmosphere and kindness of all stuff. Great hotel and service is outstanding. Right in the heart of great city. Thank you GHI!!!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Hotel Gran Inglés - it’s our favorite place to stay in Madrid. Staff and amenities are always top notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two nights stay was wonderful. Excellent staff, beautiful lobby, restaurant and bar area. We enjoyed our stay and hope to come back for another time in Madrid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raoaa

Stayed 1 night in Sep 2024

10/10 Excellent

Titi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family stay in center of Madrid. Hotel was quiet despite being centrally located. They accommodated our early check in requests and beds were very comfortable and air conditioning was very effective in Madrid heat. Rooms were spotless and modern and staff was very friendly with excellent front desk and concierge support. Will definitely return.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shevantha, Edgware

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hot water was a problem at peak usage times
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Obiamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Amazing stay. So worth it. We were made to feel so welcome.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Stayed 2 nights in Jul 2024

4/10 Poor

Niren, Cupertino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel but you should know that it is surrounded by buildings on three sides and so most of the rooms face a wall. Also, given how much they charge for the nightly rate, it is absolutely baffling to me that they charged me for the coffee and tea in the room. yes. In the room. I stay in lots of rooms and I have never been charged for that ever and it feels petty. The staff all said it was the general managers fault and thast he wont listen to customer feedback that they tell him. strange, Anyway, it was a decent stay. But I am pretty sure there is much better value in Madrid when you are willing to spend more than 500 Euros a night. Next time Four Seasons
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2024

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the heart of Madrid. The staff was outstanding! The room was gorgeous and quiet and the bed was very comfortable. Highly recommended!
Stayed 1 night in Jun 2024