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Holiday Inn Express Madrid Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Madrid Airport by IHG

Bar (on property)
Exterior
Bar (on property)
Terrace/patio
Standard Room, 2 Single Beds (Free Breakfast) | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida de Aragón, 402, Ciudad Pegaso, Madrid, Madrid, 28022
  • Place, Teatro Bus
    ‪3 min drive‬
  • Place, Aquopolis
    ‪3 min drive‬
  • Place, Gran Via
    ‪15 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room (Free Breakfast)

9.2 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(79 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

9.0 out of 10
Wonderful
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds (Free Breakfast)

9.0 out of 10
Wonderful
(39 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Madrid Airport by IHG

Hotel connected to a shopping centre in Madrid with free breakfast
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Holiday Inn Express Madrid Airport by IHG offers 156 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 20-inch flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Madrid Airport by IHG. During your stay, you'll be connected to a shopping centre and close to IFEMA. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 20 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from IFEMA and 14 minutes from Bernabéu Stadium
  • Airport shuttle service available for a fee
Holiday Inn Express Madrid Airport by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 20 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Madrid Airport by IHG. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

This Mediterranean Madrid hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Express Madrid Airport by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Return airport shuttle (surcharge) from 5:30 AM to 10:30 AM at scheduled times and on request
  • Covered parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 5 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (one-way)
  • Covered self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Madrid Airport by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 July and close on 31 August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 20 May to 01 October.

Property is also known as

Express Madrid By Ihg Madrid
Holiday Inn Express Madrid Airport by IHG Hotel
Holiday Inn Express Madrid Airport an IHG Hotel
Holiday Inn Express Madrid Airport by IHG Madrid
Holiday Inn Express Madrid Airport by IHG Hotel Madrid

Holiday Inn Express Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1059 reviews
Rating 8 - Good. 224 out of 1059 reviews
Rating 6 - Okay. 78 out of 1059 reviews
Rating 4 - Poor. 27 out of 1059 reviews
Rating 2 - Terrible. 24 out of 1059 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. Other than the room and building being clean and great we had a family emergency and Helena helped us every step of the way. She truly went above and beyond to help with anything we needed. Thank you so much for all you did for us Helena. We will be back to stay next time we are in Spain
Stayed 3 nights in Oct 2025

8/10 Good

Julian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Airport shuttle was easy to find but schedule could use improvement. Also there is a fee for the shuttle. Food trays at breakfast were constantly empty. Overall ok but not excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

mayda, houston

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room was clean and check in was easy. The bed was really firm and uncomfortable along with the pillow. Didn't sleep well because of that. But, the room was very quiet, which was nice. You have to pay for the airport shuttle, but it was worth it.
Stayed 1 night in Oct 2025

6/10 Okay

Mark, Irving

Breakfast was very limited as you would expect. Shuttle only a few times per day
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
While they advertised shuttle service to the airport, it wasn't available when we needed it. This was misleading and we had to scramble and pay a lot more to get a ride to the hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Syed Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just a head ups for those who book this hotel, if you need to be close to the airport it’s great but if you’re looking to go into the city very limited transportation options. In addition, breakfast on one of the days they didn’t have scrambled eggs but another day it did… very inconsistent. Other than that the front desk was very kind.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela, Tampa

Stayed 2 nights in Sep 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff
Stayed 1 night in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was difficult to keep the room a comfortable temperature. Not sure if it was the AC control or what. Otherwise it was a good stay.
Stayed 1 night in Sep 2025

6/10 Okay

Marcela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Olga

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Amenities
Quick check in respectful, kind, greeting
Stayed 1 night in Sep 2025

10/10 Excellent

Gladys

Stayed 1 night in Sep 2025

2/10 Terrible

Jean Roberson

Travelled with family
Disliked: Amenities
This was one of the worst hotel stays I’ve ever had. The customer service was terrible from the start. After checking in, we had to wait over an hour before we could use our room. When we finally got inside, the sheets were dirty — and unbelievably, the guest service associate told my wife and me to make the bed and replace the sheets ourselves! There was no manager on site to report this issue. When I spoke to the manager the next day, she admitted she was aware of the situation but never bothered to call or apologize. If I could get a refund, I absolutely would. Stay away from this place. If you do choose to stay here, check the sheets and bathroom carefully before using the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesline

Stayed 7 nights in Aug 2025

8/10 Good

Glecy, Kew Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and helpful staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional
Stayed 1 night in Aug 2025

6/10 Okay

Raphise

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ok property
Stayed 2 nights in Aug 2025

10/10 Excellent

Nematollah, South Lyon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was Rudely
Stayed 2 nights in Aug 2025

8/10 Good

Avion

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the location was not ideal for me. However, upon arrival I was checked in by Lili C. Who was phenomenal. She went above and beyond and provided great suggestions for my stay in Madrid
Stayed 6 nights in Aug 2025

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was just ok, the personnel was kind and supportive…no much more to add
Stayed 9 nights in Aug 2025

8/10 Good

Eugenio de la

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025