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Hotel Acta Piramides

3.0 star property

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Photo gallery for Hotel Acta Piramides

Lobby sitting area
Lobby sitting area
Standard Triple Room | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds
Meeting facility
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Paseo de las Acacias, 40, Madrid, Madrid, 28005
  • Place, Plaza Mayor
    ‪19 min walk‬
  • Place, Puerta del Sol
    ‪4 min drive‬
  • Place, Gran Via
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hotel Acta Piramides

Hotel with a 24-hour front desk, a quick walk to Madrid Río
Self parking, a business centre and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel Acta Piramides offers 93 accommodations with minibars and a safe. Select Comfort beds feature down duvets. 50-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Hotel Acta Piramides's great location. During your stay, you're just a quick walk from Madrid Río. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Madrid Río and El Rastro
  • Local-area shuttle service available for a fee
WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Acta Piramides. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Covered self-parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Madrid Pirámides
Holiday Inn Madrid-Piramides Hotel Madrid
Holiday Inn Pirámides
Holiday Inn Pirámides Hotel
Holiday Inn Pirámides Hotel Madrid
Pirámides Madrid
Rafaelhoteles Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Holiday Inn Madrid Pirámides Hotel

Hotel Acta Piramides Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 232 reviews
Rating 8 - Good. 53 out of 232 reviews
Rating 6 - Okay. 17 out of 232 reviews
Rating 4 - Poor. 3 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Already done
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
It is a nice hotel with professional staff at the reception, all doors should be equipped with a rubber stopper to prevent the noise that 99% of the guests and staff produce by slamming them constantly, you can't rest with that noise. The cleaning crew should be more considered of the guests and also reduce their laud voices every single morning. Thanks
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerardo, marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Parking on site.
Stayed 3 nights in Jun 2025

8/10 Good

RONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service, very good room

This was a late night arrival and early next morning departure kind of stay, so did not get to make use of many hotel amenities or see the neighborhood. That said, staff was friendly and helpful, room was clean, bed comfortable, slept well. Would stay here again and recommend to others.
Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !
Stayed 1 night in Jul 2025

8/10 Good

Marcos Dionicio

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great, comfortable and large rooms for a great price. Staff were nice!
Stayed 2 nights in Jun 2025

6/10 Okay

Gustavo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2025

8/10 Good

Shakhzod

Stayed 2 nights in Jun 2025

10/10 Excellent

Martyn

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent hotel at a reasonable price, we had a 1 night stay before heading to the train station (10 min taxi ride) for onward travel and it was just what we needed. The only improvement would be reducing the noise in a morning with doors closing loudly.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
The room is clean and reception is helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Stayed 1 night in May 2025

8/10 Good

Ken'Nadi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Took off a star because room is quite small. But otherwise fine accommodations
Stayed 2 nights in May 2025

8/10 Good

Yiu Ting

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, with complimentary water. No kettle. The room appears to be newly renovated, with strong water pressure. I requested a double bed room. The hotel provided a room with two single beds merging into a double one. But one will fall down the middle of the bed. Metro and train station are just outside the hotel, very convenient. Luggage storage is free and have lockers, easy to use and you can get back your luggage without the need of the presence of the staff.
Luggage room with lockers to store luggage
Complimentary water
Stayed 1 night in May 2025

8/10 Good

Leon

Liked: Cleanliness, amenities, property conditions & facilities
The night manager on duty around 3AM May 11th 2025 was un-helpful to phrase it mildly. After verifying that I was staying there for the following 3 nights, he proceeded to tell me that the lobby bathroom was only for patrons of the bar which opened at Noon and closed at 10pm. This was entirely untrue because the lobby bathroom was right behind his desk and available. Second unhelpful behavior he engaged in was stating that there were no vacancies for the night of 10th to 11th. (My check-in was on 11th) Later, when he saw that I wasn't leaving the lobby he proceeded to write $231 EUR as the rate for the remainder of the night - and this was about 60 Euros higher than my nightly rate for the other 3 nights. It is possible that this was a more luxurious accommodation - he did not say other than to tell me that I would have to change rooms after the first night. Either way, nobody checked out between the time I asked for availability around 3 AM and his overpriced proposal around 45 minutes later. And this means that there was something available, yet he hid the truth and told a lie. I suffered greatly that night as a result of this behavior.
Stayed 3 nights in May 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff was very helpful and pleasant. The facilities were perfect - our room was comfortable, roomy enough, and well maintained. We were pleasantly surprised how convenient transportation was. The metro was literally right out the door.
Stayed 4 nights in May 2025

6/10 Okay

Shawn

Disliked: Amenities
Dog dropping outside the property by the entrace was there when I checked in on Monday and it was still there when I checked out. Walls are thin. You hear the next door toilet and shower running. The floor plan layout is interesting and could be the reason for hearing the excess noise. Elevators needs renovation. The room is nice tho.
Stayed 1 night in May 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Siew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a very good condition for a 3 star hotel. Location is amazing as there's a metro that's just right below.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean, spacious, and comfortable

Enjoyed my stay here! Easily accessible with a metro and train station just outside and also lots of buses nearby. Luggage storage was convenient with self-storage lockers. Big, spacious room with plenty of space to open flat my medium hard-side suitcase. The bed was large and very comfortable. Rainfall shower and handheld combo worked well and the hand soap and shower gel smelled nice. I just wish the bathroom had an exhaust fan to minimize condensation from the shower (this doesn't seem to be a thing in Spain). Also, tissues, face cloths, and a kettle would be nice but I can make do without. Overall, a great hotel to stay at in Madrid and I would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel, y excelente servicio al cliente. Los Recomiendo 100%.
Stayed 1 night in May 2025

8/10 Good

Mollie

Stayed 2 nights in Apr 2025