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Hostal Castilla I - Atocha

2.5 star property

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Photo gallery for Hostal Castilla I - Atocha

Double Room | 2 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Interior
Triple Room | 2 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Exterior
Check-in/check-out kiosk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de Atocha, 43, 2nd floor, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Prado Museum
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Double Room

Double Room | 2 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | 2 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | 2 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Twin Room

Twin Room | 2 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

Similar properties

Property entrance

Hostal Castilla II - Puerta del Sol

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very good, (816)
The price is €148
for 1 room
includes taxes & fees
19 Jul - 20 Jul
Hostal Castilla II - Puerta del Sol

About this property

Hostal Castilla I - Atocha

Hostal in Madrid, a quick walk to Puerta del Sol
This smoke-free hostal features concierge services, express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Hostal Castilla I - Atocha offers 16 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. This individually furnished accommodation includes desks. Memory foam beds feature Egyptian cotton sheets and down duvets. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Hostal Castilla I - Atocha, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Puerta del Sol and Plaza Mayor
Hostal Castilla I - Atocha offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hostal Castilla I - Atocha also features express check-out, a front desk safe, and a lift.

This Madrid hostal is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 1:00 PM and at the weekend from 9:00 AM to 12:30 PM.

Languages

Arabic, English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day); reservations required
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 12:30 PM on weekends; EUR 13 for adults and EUR 13 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 28 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castilla I I
Hostal Castilla
Hostal Castilla I
Hostal Castilla I Hostel
Hostal Castilla I Hostel Madrid
Hostal Castilla I I
Hostal Castilla I Madrid
Castilla I Madrid

Hostal Castilla I - Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 294 reviews
Rating 8 - Good. 129 out of 294 reviews
Rating 6 - Okay. 37 out of 294 reviews
Rating 4 - Poor. 8 out of 294 reviews
Rating 2 - Terrible. 9 out of 294 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

José

Disliked: Cleanliness, property conditions & facilities

Mal olor de la habitación

La habitación tenia un terrible olor, solo reserve una noche para descansar
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce, HULL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was on the second floor and situated in an older Spanish building. (A lift was available). The staff and I got by with my very little Spanish. There was a map on the wall and a tear off copy which was very handy. It is close to Anton Martin tube station which with a little planning can get you all round Madrid. There are a lot of restaurant/cafes and the hotel is close to a square with more. I found a supermarket quite close.
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Alright stay

Didn’t get the room I paid for when I arrived. Night staff was apologetic and did what he could to get my room the next day. The next morning was different. Lady at the counter talked to me like I was inconveniencing them. Very rude and condescending. Said “this is a hostal” but the the website clearly stated with photos king bed with balcony. I got a double bed with a lovely view of the back of the building and no balcony. I wasn’t even asking for anything extra. She was upset we had to make the change. The hostal itself is just alright. Old and in need of renovation. If I really wanted to make a fuss, I should ask for compensation since there is a difference in price for the two rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Lauren

Travelled with group
Liked: Staff & service, property conditions & facilities
Decent value for the price, but the room was tiny and cleanliness left something to be desired. There was mold in the shower and on the bathroom ceiling, and the blankets on the beds had visible stains/discoloration/potentially also mold. Room was tidied daily, but could use a good deep clean. Location is great - 10 minute walk to Plaza Mayor, a Metro stop within a block or two - with plenty of good food/coffee/shopping nearby, and beds were comfortable.

10/10 Excellent

Cristy Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, privado y seguro.
Stayed 3 nights in Sep 2024

10/10 Excellent

trinidad, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Travelled with family
Liked: Property conditions & facilities
I really liked the staff at this hostel, they were so kind and helpful! There was a match going on so prices in Madrid were high, but this wasn’t bad. Small room but great location and communication. Comfortable beds, a bit of noise from the street and next room, though it has been far worse in other places I’ve stayed here. I felt safe and welcome, so that was the most important to me!
Stayed 3 nights in Sep 2024

8/10 Good

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

6/10 Okay

Robzeida, Rio Grande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Encontre que el precio es muy alto para el tipo de habitación y servicio. Habitacion muy pequeña para 3 personas y no tienen articulos de baño.Tiene buena localización y el staff es excelente. La limpieza buena.
Stayed 7 nights in Apr 2024

10/10 Excellent

jifang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rigoberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and kind people that work there!
Stayed 3 nights in Mar 2024

6/10 Okay

Gisel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff is curteuos and helpful. Rooms are very small and in need of renovation, specially the bathrooms. Shower looks gross. There was dirt under the bed. Bed was okay, however it had just one long pillow on it; not good for two people to share.
Stayed 3 nights in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad-Precio Buena

Cuarto centrico para estadias cortas. Tenia baño dentro por lo que es mut conveniente. A 8-10mins de Gran Via
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Stayed 2 nights in Oct 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Enjoyed my stay at Hostal Castilla. All of the employees I interacted with were kind, patient, insightful and helpful. My room was small, but worked for one person. It was clean, it had air conditioning and a mini fridge. Although I was a little nervous when I walked into the building and there were other hostals in the same building, it was safe and the location was close to many tourist sights. It was good for the price, just depends on what you're looking for.
Stayed 6 nights in Sep 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Zayra Denisse

Stayed 5 nights in May 2023

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everething was great at the hostal, great ubication

4/10 Poor

John

Disliked: Staff & service, room comfort

Pay the extra $30 and stay at a different place

We arrived around 8pm to find that the room we were assigned was different than the one we booked. We booked a room with a King bed. We were assigned a double bed. I was expecting a small room but the bed was to be large enough for 2. This room and bed was not. The front desk told me there were no rooms with king beds. I sent a message to my contact agent via text about the issue. They told me that a double bed in Spain is equivalent to a king bed in the USA. This is a lie! I stayed at 4 different places while in Spain on this trip and I had an actual King sized bed in 2 of them the other was a queen bed. I then sent them the listing of the posting online in Hotels.com that I booked. It clearly says King bed (there are other listings that site single bed, double bed,). So the bottom line is they took my money and did not provide me with the room I paid for. At the time I had no choice but to stay. They made no concession or any attempt to accommodate or remedy this situation. The only positive is the location. This stay was the lowest point of our trip to Spain. I hold Hostal castilla and Hotels.com accountable. This was a failure on both institutions. We paid far to much for the accommodations and service provided ($170/night). My advice would be to pay the extra $30 at a competing hotel and stay there. Avoid this hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Michelle

Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do it!

I loved staying here. It's in a really convenient part of the city, close to Puerta Atocha and has a great plaza with good restaurants nearby. I had lots of questions about how to book train tickets and get around the city, and the staff was so knowledgeable and helpful. You can't beat the price for the location.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were pretty small with not a lot of space to put your luggage. Walls were paper thin as well, so you could clearly hear convos in the rooms next door. Overall everything was clean and check in was easy.
Stayed 2 nights in Mar 2022