See all properties

Hostal Veracruz

2.0 star property

Choose dates to view prices

Photo gallery for Hostal Veracruz

Two single beds with crisp linens and pillows, a side table, and a wall-mounted TV.
Stroll through the historic streets lined with classical architecture, featuring arched windows and ornate details.
Stunning classical building with ornate detailing and symmetrical facade, featuring decorative windows and balconies with wrought iron railings.
Welcome to our reception area, featuring a central desk with a logo, surrounded by potted plants and natural light.
Stunning views of a traditional neighborhood with historic buildings and charming rooftops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Victoria, 1, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪1 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Double Room

8.4 out of 10
Very good
(21 reviews)
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Similar properties

Hostal Castilla II offers a charming street view of the surrounding commercial area.

Hostal Castilla II - Puerta del Sol

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very good, (819)
The price is €76
for 1 room
includes taxes & fees
30 Jul - 31 Jul
Hostal Castilla II - Puerta del Sol

About this property

Hostal Veracruz

Hostal in Madrid, steps from Puerta del Sol
This smoke-free hostal features concierge services, express check-in and express check-out. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a vending machine are on-site.
Hostal Veracruz offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and blackout curtains. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Hostal Veracruz's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Puerta del Sol and 7 minutes on foot from Gran Via
Hostal Veracruz offers its guests a vending machine, multilingual staff, and concierge services. Public spaces have free WiFi. Hostal Veracruz also features express check-in, express check-out, and a front desk safe. A complete renovation of Hostal Veracruz was completed in January 2020.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Family friendly

  • Cot (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Built in 1860
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Hostal Veracruz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 486 reviews
Rating 8 - Good. 195 out of 486 reviews
Rating 6 - Okay. 66 out of 486 reviews
Rating 4 - Poor. 21 out of 486 reviews
Rating 2 - Terrible. 11 out of 486 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, bien ubicado, habitaciones remodeladas/ recicladas a pesar de ser un edifico viejo. Staff muy amable. En el baño no hay secador pero te lo prestan, cambio de toallas cuando lo solicitas y limpieza diaria Un poco ruidoso ya que abajo hay mucho movimiento. Sin duda muy opción para una corta estadía en Madrid!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisa

Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, but bare bones

The hotel was easy to find and I’m glad there was an elevator, but our room was on the fourth floor so we did have to walk up around twenty steps. The room was small but enough room to lay out our suitcases which was nice. I wish there was a few more hooks in the washroom or in the room in general to hang more items. I didn’t like having to go ask the reception to use the hairdryer every time but I am glad they provided one. They even helped us to boil water so I would say the counter staff was very nice and pleasant. Their doorbell is very annoying and rings at all hours of the day when new people check in or when patrons forget their keys maybe. I would prefer if the doorbell wasn’t so loud to wake me up! The street noise is very very loud since they are below a bar that has live musicians all night but when you close all the shutters including the wooden shutters it is less noisy, but you will get no natural light this way. However I think with the location this is unavoided. People often forget to close the lobby door behind them but I think it’s crucial for safety to close this! Maybe the signage on the ground floor could be more obvious.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hosni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y el personal muy amable

8/10 Good

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un 2 étoiles sans plus

Hôtel bien situé, chambre petite mais lit confortable et grande douche. Malheureusement mal insonorisé. Notre chambre donnait sur la rue, beaucoup de bruit jusqu’aux petites heures du matin. Et la famille voisine de notre chambre était aussi très bruyante (cris et pleurs).
Stayed 1 night in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Jan 2025

8/10 Good

Amneris

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms with a lot of value

Great location! Right off Sol Plaza, so I could see the Christmas tree going up from the balcony. The room was small, but clean and was bright. Bathroom sink was tiny and hard to use. Toilet was fine for me, but I could see someone else bigger having issues. Shower was good. At night you can hear partiers until 5am, which is probably true for anywhere with bars nearby, but it's not too loud. I wore ear plugs to drown out any remaining noise with the windows shut. Overall, great value for the price and views.
Stayed 3 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty much what I expected for a 2 star hotel. A bed, a bath and a place to store my stuff. It was very clean, the staff were friendly and it was secure. Good place for the price.
Stayed 5 nights in Oct 2024

8/10 Good

Nadir, Lokeren

Stayed 4 nights in Aug 2024

4/10 Poor

Aaron

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was extremely small, did not look like the pictures shown. The parking the hotel had a deal with was closed, and there was no help with a partial reimbursement. Our air conditioner was linking on our bed, they did fix this. The staff were nice, but the room was horrible. It was close to everything, but it was so loud at night we couldn’t sleep.
Stayed 3 nights in Oct 2024

4/10 Poor

William

Disliked: Property conditions & facilities
This is clearly a two-star "hostal," so understand what you are getting before staying there. It is one floor of rental rooms (3rd floor) in a very old building with two other different hostals on the 2nd and 4th floors and a common first floor entrance to all three. The room was very small and very low-end, the paint on the window frames was peeling, and the white towels were old and rough and brownish as if washed in rusty water with stains. We found no remote for either the TV or the AC, and the person at the desk left immediately after our late check in. There is no resemblance between what we got and the pictures of rooms on the actual Hostal Veracruz website. Having said that, the room and its relatively newish bathroom were clean, and I believe the room was safe. The location in Madrid Centro next to Puerta del Sol is excellent though somewhat noisy. Taxis cannot access the hostal directly so you have to walk a block with your luggage, which surprised us but is no big deal. We were charged almost $250 dollars for our one night, which is absurdly overpriced. For people on a budget willing to pay no more than maybe $125 and not looking for something remotely 4 or even 3 star it works, and again the location is excellent. There are probably other hostals in the neighborhood which are actually "nice." But it was not what we expected or led to believe based on the Veracruz website and we would never pay that price for a place like that and would not choose it again.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great location, very nice view from the balcony. We had a great experience staying here.
Stayed 4 nights in Sep 2024

6/10 Okay

Dina

Disliked: Room comfort

Negative impact and reality shock

The hostal is overrated and overpriced. The room was so old with below average condition, however my booking was for a superb double room. To pay such an amount of 137 USD for one single night I think I should be accommodated in a hotel not a hostal. Hotel.com should provide and investigate more accurate information about the properties announced as the photo and the review refelect completely different image
Stayed 1 night in Oct 2024

10/10 Excellent

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location, everything was clean and the receptionists were friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Very friendly and helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hostel had a great location, close to major sites. Restaurants around every corner, close to supermarkets and no more than a 20 minute walk to El Retiro park, great statues and place to relax and row a boat! Staff was pleasant, and despite being in a fairly busy area, noise was minimal, beds were comfy and the hostel was clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel in a great area of Madrid

Great location right in the Sol area. Room was only small but was big enough for the 2 of us and was more of a base than somewhere i was going to spend a lot of time in. Reception staff were all great, very friendly and room was cleaned in the daytime when we were out.
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Oralia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, muy buena comunicación, trato amable
Stayed 5 nights in Jun 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family

Good location

Location is good, 3 minutes walk to subway. No safe box is provided. We stayed there for 3 days. Towels were not changed. No handheld shower head is provided, only with rain shower head.
Stayed 3 nights in Jun 2024

10/10 Excellent

Akmaral

Liked: Cleanliness, amenities, property conditions & facilities
Близко к центру, к Пуэрта дел Sol, чисто, есть хороший душ и кондиционер
Stayed 1 night in Jun 2024