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Hotel Indigo Madrid - Gran Via by IHG

4.0 star property

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Photo gallery for Hotel Indigo Madrid - Gran Via by IHG

Enjoy dining or socializing on the deck with city views.
Relax in our inviting lobby with comfortable seating areas and a flat-screen TV.
Relax on the rooftop terrace with lounge chairs and take in the city view.
Relax on the patio surrounded by lush greenery and enjoy the view of the adjacent building's large windows.
Panoramic city views surround the room, featuring a large mural of prominent buildings and a cloudy sky. The room includes a bed with pillows, bedside tables, and a nightstand with a lamp.

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Calle Silva 6, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout curtains

Premium Room

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Panoramic Views)

Suite, 1 King Bed (Panoramic Views) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Panoramic Views)

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Indigo Madrid - Gran Via by IHG

Art Deco hotel with 24-hour fitness centre and rooftop terrace
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Indigo Madrid - Gran Via by IHG offers 88 accommodations with minibars and a safe. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Madrid - Gran Via by IHG. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine while dining at El Telón
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Steps from Gran Via and 8 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
Hotel Indigo Madrid - Gran Via by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 775 square feet (72 square metres) and includes a conference centre. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Madrid - Gran Via by IHG. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
El Telón – This restaurant specialises in international cuisine and serves lunch and dinner.
Terraza – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Vermutería – On-site cocktail bar. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

Arabic, Chinese (Mandarin), English, French, Italian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per day)
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Hosted evening meal available daily for a fee of EUR 28
  • Snack bar/deli

Restaurants on site

  • El Telón
  • Terraza
  • Vermutería

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (775 square foot of space)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Local culture and ecosystem education
  • Reception hall
  • Renovated entire property - April 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way)
  • Nearby parking fee: EUR 27 per day (66 ft away)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 28

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:30 AM to 7:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hotel Madrid Gran Via
Hotel Indigo Madrid Gran Via
Hotel Indigo Gran Via
Indigo Madrid Gran Via
Indigo Gran Via
Hotel Indigo Madrid Gran Via
Indigo Madrid Gran Via By Ihg
Hotel Indigo Madrid Gran Via an IHG Hotel
Hotel Indigo Madrid - Gran Via by IHG Hotel
Hotel Indigo Madrid - Gran Via by IHG Madrid
Hotel Indigo Madrid - Gran Via by IHG Hotel Madrid

Hotel Indigo Madrid - Gran Via by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 817 reviews
Rating 8 - Good. 259 out of 817 reviews
Rating 6 - Okay. 60 out of 817 reviews
Rating 4 - Poor. 16 out of 817 reviews
Rating 2 - Terrible. 7 out of 817 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property es really good and convenient for everything has restaurants with good food and bars the room was very good but the only problem wa some of the elevator out of service and the other one took very long to go up and down.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Madrid’s majority of tourist attractions are within walking distance of this hotel. The hotel’s front desk staff is highly professional and friendly. Located on a side street off Gran Via, it’s convenient for calling a taxi or booking a ride-share car.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anders

Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
The room was tired. Needed updating. Room was very dark
Stayed 2 nights in Mar 2025

10/10 Excellent

Romiche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centre heart

Pleasant, friendly people, very clean. Walk distance. Breakfast was a joy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff and the service amazing,
Stayed 1 night in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Joao

Liked: Cleanliness, staff & service, room comfort

Average

I had an average experience at the hotel. One of the lifts was out of service and the other one had a massive waiting time. We were on 7th floor but most of the times we had to take the stairs. Another issue was the walls were too thin. We could hear the room next door brushing their teeth, drying hair, having shower. Not sure if that was because we were put in an Interconnecting room. Other than that everything was good, staff were very friendly and room was clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sujoy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

DERLING

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay! SUPER helpful staff, GREAT location, and perfectly appointed with all the amenities we love.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yoram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Victor Manuel Taveras

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top bar and breakfast was wonderful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Teresita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how all personnel was all very attentive and helpful all the rooms are spotless, smells good, breakfast was also very delicious with fresh grounded coffee every morning, and bar also had good drinks. Its located at the heart of gran Via close to everything
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Magdalena, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff including bar tender, conveniently located, safe area. Did have an odor issue coming from the bathroom area past midnight. This might require revision of odor tramps.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Antoine

Great location
Stayed 4 nights in Nov 2024

6/10 Okay

Dallas

Liked: Cleanliness, staff & service
Needs better sound proofing. Otherwise up to standard for the price.
Stayed 5 nights in Oct 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Excelente ubicación ,muy cómodo y limpio...además sin ruido de la calle
Stayed 1 night in Nov 2024

6/10 Okay

Artemisa

Business traveller
Disliked: Amenities, property conditions & facilities
Overall it was quite a bad experience. From the moment you enter the hotel, there is such a strong scent that for me was difficult to support. Then the elevators were so slow and often times the card would not work to get them going. There was presumably a room service, but there was no menu or instructions how to order food from the room. I tried twice to book a massage, there was no availability. One morning there was a horrible alarm that went on for more than 30'. There was no public announcement from the hotel staff on what was going on. I had booked a junior suite, but it was a very mediocre room in terms of both space and furniture. I can't even imagine what the basic room would look like.
Stayed 4 nights in Nov 2024

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice chic hotel in center of Madrid

This is a cute hotel in the central District of Madrid. The rooms were adequate in size, and clean. The front desk staff were friendly and helpful. The rooftop bar area is quite nice. If I were to travel back to Madrid for a few days I would consider this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lena, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in a central area. Waking dictance from Pdado, Retiro park, shoppig awerywhere around, plenty all kind of eateries. We didn't use transport, everything was around. Friendly, professional staff. good breakfast ( was included). Hihgly recommend!
Stayed 5 nights in Oct 2024

10/10 Excellent

Donald, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed my stay at this hotel. Room was very nice, location is great just off Gran Via.
Stayed 3 nights in Sep 2024