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LooP América - Adults Only

2.5 star property

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Photo gallery for LooP América - Adults Only

A modern hotel room with a large bed, a desk with a chair, a potted plant, and a painting on the wall.
A multi-story residential building with balconies, a pedestrian crossing, and parked cars.
A modern kitchen with white cabinets, a built-in microwave, a stainless steel range hood, and a front-loading washing machine.
A hallway with white walls, numbered doors, and a wooden floor.
A modern kitchen with a washing machine, a dining area with a table and chairs, and a view into the living room.

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida de America 58, Madrid, 28028
  • Place, Plaza de Toros de Las Ventas
    ‪15 min walk‬
  • Place, Calle de Alcalá
    ‪16 min walk‬
  • Place, Movistar Arena
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, and a painting on the wall.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

A modern hotel room with a wooden headboard, a large bed with a grey duvet, a small white table with a vase of yellow flowers, and a wall-mounted air conditioner.

Double Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with two beds, a wooden headboard, a wall-mounted artwork, and a window with curtains.

Studio

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

LooP América - Adults Only

This smoke-free hotel features express check-out and free Wi-Fi in public areas.
LooP América - Adults Only offers 11 accommodations with air conditioning. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower.
During your stay at LooP América - Adults Only, you'll be within walking distance of Paseo de la Castellana. Enjoy features like free WiFi in public areas and airport drop-off service (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a virtual front desk
  • Just a 4-minute drive from Movistar Arena and a few minutes from Bernabéu Stadium
  • Airport drop-off shuttle service available for a fee
As a guest of LooP América - Adults Only, you'll find express check-out and a water dispenser. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This Madrid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Conveniences

  • Virtual front desk
  • Water dispenser

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 12
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: EUR 5 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person
  • Early check-in fee: EUR 12 (subject to availability)
  • Towels fee: EUR 2 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
LooP América - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at LooP América - Adults Only.

Property is also known as

Hotel LooP
Loop America Madrid
LooP América - Adults Only Hotel
LooP América - Adults Only Madrid
LooP América - Adults Only Hotel Madrid

LooP América - Adults Only Reviews

Reviews

5.8
Rating 10 - Excellent. 18 out of 91 reviews
Rating 8 - Good. 19 out of 91 reviews
Rating 6 - Okay. 13 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 29 out of 91 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved how accommodating the staff was!!! Clean rooms, free wifi, and plenty of places nearby by to eat! 15-20 by car from airport, and about 20 minutes by car from plaza mayor.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Helen judith

Liked: Cleanliness, property conditions & facilities
Happy
Stayed 1 night in May 2023
Verified

2/10 Terrible

Jeroen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It didn't look like the photos!! It has a bed and towels! That's it!
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Carlos

Disliked: Staff & service, amenities
For the price they charge you can definitely find something way better
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Larry

Disliked: Staff & service, amenities, property conditions & facilities
Didn't like the bath on the outside to share with others !
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Juan Diego

Disliked: Cleanliness, staff & service
We couldn’t open the door and we loose our flight and the unique answer was I’m sorry.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No glasses or anything to drink water, A/C controller wasn’t working. Check-in details sent at the very last minutes before going in. On the positive side, clean and comfortable bedroom, nice area, its quiet.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

gustavo

Liked: Cleanliness
Disliked: Staff & service, room comfort
There is no staff at the location. they charged an additional fee for cleaning AFTER I booked the stay. No frills, shared hallway bathrooms. No TV. Cheap but not worth it except as a sleep station prior to flying out.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Christine

Disliked: Staff & service, amenities, property conditions & facilities
Air conditioning not working. Took over half hour to get into building. Hair's in bathroom.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
On the Thursday afternoon I was having a nap when I was awoken by a loud argument between a member of staff and another guest. Furthermore, the day before a cleaner was talking on the phone for the majority of their shift and this was also disruptive to my afternoon siesta. The facilities were fine - the bed was comfortable and the bathroom clean - but these staffing issues spoiled the experience.
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Key didn’t work at all

I was not able to open the door because the key did not work! Nobody want to help and I had to change to an other hotel! I have asked to get my money back, but not succeed yet. Avoid place like that!
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Altoon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom dirty/wet nasty floor, no mat or rug for water and mud, no customer service; not a person to talk to/ask questions, not even a welcome or greeting from a human
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not a hotel. Theres no staff on site and the check in process is convoluted. They want people to pay a €5 cleaning fee on a separate site. When i got there i didn’t know about the cleaning fee and had to argue with a manager over the ring camera because i didn’t have wifi or data to pay the fee. The unit is basic, theres no TV or any other amenities except wifi.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Minuses: Totally overpriced because - if you book a room with a shared bathroom you will have to brush your teeth and take a shower in the same two 3 sqm rooms other people take their sh*t in and use the same sink they wash their hands in for brushing your teeth and washing your body - just two shared bathrooms, so make sure you're not in a hurry if you need to shower, use toilet etc. - very complicated check in via whatsapp, not described in the itinerary, because there's nobody present at the place, so make sure you have data volume and your phone's battery isn't dead - luggage storage not possible before/after checkin/-out - in general the furniture, floors etc. looks like they aimed to buy the cheapest option with everything - door rooms are absolute garbage, so you hear every step in the hall - furniture in the room is worn off, room is not clean, walls have staints, tiny tiny shared bathrooms are dirty Pluses: - A/C works well, even in 40° Celcius weather - bus 200 takes you to the airport in 20 mins
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Tuve una mala experiencia, previo a mi estadia trate de ponerme en contacto con el lugar y no obtuve respuesta, me urge tener un reembolso, por que no fue nada de lo que esperaba, pésimo lugar, pésima experiencia.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

GRAHAM ALAN

Liked: Cleanliness
Disliked: Room comfort
Muy limpio pero decoracion básico
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alba

Disliked: Staff & service
Aunque nos estemos acostumbrando a hacer gestiones sin personas, está bien Además bastante potable para la mi3r de oferta de hospedaje que hay ahora mismo en Madrid, es incluso barato, aprobado
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Rene David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera estaba rota y teníamos que bañarnos agarrándola con una mano. La reportamos y no la repararon. Pésimo servicio al cliente. No hay opción de dejar las maletas antes o después del check in/out. Bien ubicado. Inmobiliario poco durables.
Stayed 1 night in May 2025
Verified

6/10 Okay

victor manuel

Liked: Amenities
Un apartamento muy pequeño con lo minimo en servicios.
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, room comfort

El peor de Madrid

Horrible, demasiado caro... la cama super incomoda se hunde en el medio, dificultad para poder entrar, sin televisor, el suelo estaba sucio, no hay aire acondicionado sino un ventilador... Vamos completamente decepcionante por lo menos era solo una noche y me pasó porqué no lei los comentarios.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness

Minimaliste mais fonctionnel

Minimaliste mais correct pour un prix vraiment bas. Le confort est calé sur ce qui peut se faire de minimum, mais c'est propre.
Stayed 4 nights in Nov 2024
Verified

4/10 Poor

Joel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Por debajo de las espectativas

Nos esperamos otra cosa, ya que la imagen que vende es totalmente diferente a la que te esperas alli. Por precio puedes encontrar cosas mejores y en el centro de Madrid, solo teniamos habitacion y baño compartido, un hotel te ofrece habitación y baño por el mismo precio. No se esta mal, pero tienes que ir con la idea clara de lo que te vas a encontrar!
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Umberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orribile e indecente.

I problemi sono iniziati ancora prima di arrivare perché era obbligatorio fare il check in online inserendo copia dei documenti solo in formato jpeg, uno dei documenti non è stato accettato. All'arrivo difficoltà di reperire qualcuno che ci dasse i codici di ingresso alla struttura ( in realtà una topaia in un seminterrato) per il problema del documento. Ambiente piccolo, sporco. Pagate due notti ma fatta solo la prima per la disperazione. Letto piccolo e cuscini scomodi, bagno con soffione rotto e cabina doccia rotta. Sconsigliato vivamente!!!!!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Benirix

Liked: Staff & service, amenities, property conditions & facilities
Todo ha estado bien, un poco de falta en la limpieza temprano en la mañana. Deja mucho que desear
Stayed 1 night in Oct 2024