See all properties

Hotel Palacio Del Retiro, Autograph Collection

Choose dates to view prices

Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Reception
Exterior
Property amenity
Property amenity
Serves breakfast, lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Place, National Prado Museum
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Park View (Corner, Fireplace)

Suite, 1 King Bed, Park View (Corner, Fireplace) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Park View (Corner, Fireplace)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Porch
Gran View Apartments
Madrid Centro
  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 1,608 reviews
The price is €184
includes taxes & fees
21 Jun - 22 Jun
Gran View Apartments

About this property

Hotel Palacio Del Retiro, Autograph Collection

This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
Hotel Palacio Del Retiro, Autograph Collection offers 50 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hotel Palacio Del Retiro, Autograph Collection, you're just a quick walk from National Prado Museum. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at The Suite Bar
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Puerta de Alcalá and 9 minutes on foot from National Prado Museum
Hotel Palacio Del Retiro, Autograph Collection offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 452 square feet (42 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Palacio Del Retiro, Autograph Collection.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Suite Bar – This tapas bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 38.72 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Suite Bar

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (452 square foot of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (93 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1908
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Nearby parking fee: EUR 38.72 per day
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 189 reviews
Rating 8 - Good. 48 out of 189 reviews
Rating 6 - Okay. 12 out of 189 reviews
Rating 4 - Poor. 6 out of 189 reviews
Rating 2 - Terrible. 1 out of 189 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very well located and incredible staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great staff, park is exquisite!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

OLIMPIO J

Liked: Cleanliness, staff & service, room comfort
Clean Room, friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great service.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this amazing Hotel!! Love it
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

carlos

very good located attentive staff
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness
Fabulous staff who really attended to their clients with care and competency. The suite was a pleasure to stay in and exceeded expectations. Experience of staying in a former palace authenticated well against the backdrop of Madrid.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shobhna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price/Value balance, good location

Super location, very friendly staff, comfortable room/bathroom
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

maseih

Liked: Cleanliness, amenities
The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on everything, there could be a better customer service between tour guides and clients.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sophie

Liked: Amenities
Exellent
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Carly

Liked: Staff & service, property conditions & facilities
Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Paola

Liked: Cleanliness
Las habitaciones
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio … Nos encanto el desayuno la atención y decoración del lugar . De muy buen tamaño las habitaciones
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fantastisk service, bra läge och fina rum.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado estrategicamente en una de las mejores zonas de Madrid !
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendado

La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

YEVGENIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel histórico con buen servicio y ubicación
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia. Personal de recepción muy amables. El cuarto ecepcional.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities
Necesita ya un poco más de mantenimiento y mejoras
Stayed 1 night in Jul 2024
Verified

8/10 Good

francisco

Liked: Staff & service, property conditions & facilities
Más espacios en áreas comunes y un poco de mantenimiento en la alfombra de la escalera, por lo que da lugar a ser un poco caro.
Stayed 3 nights in Oct 2023