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InterContinental Madrid by IHG

5.0 star property

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Interior
Exterior
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

View in a map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Place, BernabĆ©u Stadium
    ā€Ŗ3 min driveā€¬
  • Place, Plaza Mayor
    ā€Ŗ5 min driveā€¬
  • Place, El Retiro Park
    ā€Ŗ6 min driveā€¬
  • Airport, Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ā€Ŗ12 min driveā€¬

Room options

View all photos for Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room (Club Lounge Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room (Club Lounge Access)

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access)

Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access) | Terrace/patio

Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access)

  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Castellana View, Club LoungeĀ Access)

Junior Suite, 1 King Bed (Castellana View, Club LoungeĀ Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed (Castellana View, Club LoungeĀ Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, Multiple Beds (View, Club LoungeĀ Access)

Presidential Suite, Multiple Beds (View, Club LoungeĀ Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Presidential Suite, Multiple Beds (View, Club LoungeĀ Access)

  • 106 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 2 Single Beds (Club Lounge Access, Castellana View)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

InterContinental Madrid by IHG

Luxury hotel with health club and sauna
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
InterContinental Madrid by IHG offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, Thai massages, facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at InterContinental Madrid by IHG. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at El Jardin Restaurant, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute walk from Sorolla Museum and a 3-minute drive from BernabĆ©u Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
InterContinental Madrid by IHG offers its guests a health club and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 17829 square feet (1657 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury InterContinental Madrid by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
El Jardin Restaurant ā€“ Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 39.0 for adults and from EUR 19.5 for children
  • Covered self-parking fee: EUR 45 per night
  • Valet parking fee: EUR 45 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 748 reviews
Rating 8 - Good. 188 out of 748 reviews
Rating 6 - Okay. 45 out of 748 reviews
Rating 4 - Poor. 28 out of 748 reviews
Rating 2 - Terrible. 11 out of 748 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sun, Albany

Stayed 4 nights in Jun 2025

10/10 Excellent

Sean, Beaconsfield

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great front desk staff, concierge and also butler service outside hotel for taxis ext. superb location for Salamanca district and close to city centre. Would recommend a superior room with balcony
Stayed 3 nights in May 2025

10/10 Excellent

Ayman, Springfield Gardens

Stayed 1 night in May 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third time at the property and we loved it again. The entire staff was outstanding and the service level was superb
Stayed 6 nights in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff a plus on top of first rate property.
Stayed 2 nights in May 2025

10/10 Excellent

FERNANDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sorin

Stayed 1 night in Mar 2025

2/10 Terrible

ana

Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the InterContinental Madrid was exceptional, with a beautifully designed hotel, immaculate cleanliness, and a welcoming atmosphere. The staff was incredibly friendly and accommodating, ensuring a seamless and comfortable experience. Located in a walkable and convenient area, the hotel made exploring Madrid effortless while providing a sense of safety and security throughout my stay. The dining options were fantastic, offering delicious meals and top-tier service that complemented the luxurious ambiance. Overall, this hotel exceeded my expectations, and I highly recommend it for anyone seeking comfort, elegance, and convenience in Madrid.
Stayed 4 nights in Feb 2025

2/10 Terrible

jin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Juan B

Stayed 1 night in Feb 2025

10/10 Excellent

Ghada, Beirut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itā€™s the most recommended hotel in MADRID
Stayed 7 nights in Feb 2025

10/10 Excellent

Ian

Stayed 1 night in Feb 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

A.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kasipathy, CATERHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Susana for your kind intervention and resolving the check-in issues. We enjoyed the time at the hotel and its lovely staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional in meeting my needs.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ashot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old style hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Jan 2025

10/10 Excellent

Gracia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nd comfortable hotel.. friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Encarnacion

Liked: Cleanliness, amenities, property conditions & facilities
All the personal were excellent
Stayed 15 nights in Dec 2024

10/10 Excellent

CLARENA

Stayed 1 night in Dec 2024