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Aparthotel

New Point Madrid Opera

3.5 star property
VIP Access

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Photo gallery for New Point Madrid Opera

Superior Apartment, 2 Bedrooms, Balcony | 1 bedroom, in-room safe, individually furnished, blackout curtains
Penthouse, 2 Bedrooms, Terrace | Terrace/patio
Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Penthouse, 2 Bedrooms, Terrace | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Outdoor space
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle de las Hileras 8, Madrid, 28010
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio

Standard Studio | 1 bedroom, in-room safe, individually furnished, blackout curtains

Standard Studio

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, Balcony

Studio, Balcony | 1 bedroom, in-room safe, individually furnished, blackout curtains

Studio, Balcony

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, Accessible

Studio, Accessible | 1 bedroom, in-room safe, individually furnished, blackout curtains

Studio, Accessible

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | 1 bedroom, in-room safe, individually furnished, blackout curtains

Studio Apartment

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, blackout curtains

Apartment, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ground Floor

1 bedroom, in-room safe, individually furnished, blackout curtains

Apartment, 1 Bedroom, Ground Floor

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | 1 bedroom, in-room safe, individually furnished, blackout curtains

Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom, Terrace

Penthouse, 1 Bedroom, Terrace | 1 bedroom, in-room safe, individually furnished, blackout curtains

Penthouse, 1 Bedroom, Terrace

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Terrace

Penthouse, 2 Bedrooms, Terrace | Terrace/patio

Penthouse, 2 Bedrooms, Terrace

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony

Superior Apartment, 2 Bedrooms, Balcony | 1 bedroom, in-room safe, individually furnished, blackout curtains

Superior Apartment, 2 Bedrooms, Balcony

  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, in-room safe, individually furnished, blackout curtains

Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed

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About this property

New Point Madrid Opera

Boardwalk/promenade aparthotel with rooftop terrace and 24-hour front desk
Along with a rooftop terrace, this smoke-free aparthotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available once per stay.
New Point Madrid Opera offers 34 air-conditioned accommodations with a safe and coffee/tea makers. This individually furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the sightseeing around New Point Madrid Opera. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus a rooftop terrace and airport drop-off service (surcharge). This comfortable aparthotel has 34 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 3-minute walk from Plaza Mayor and 6 minutes on foot from Puerta del Sol
  • Airport drop-off shuttle service available for a fee
As a guest of New Point Madrid Opera, you'll find a rooftop terrace, a vending machine, and multilingual staff. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. New Point Madrid Opera also features tour/ticket assistance, concierge services, and a front desk safe.

This 3.5-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 35 per day); discounts available
  • 24-hour airport drop-off shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a historical district
  • In a state park
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport
  • On the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 34 units
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 35 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
New Point Madrid Opera offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number H-AM-1363
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 5 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at New Point Madrid Opera.

Property is also known as

New Point Madrid Opera Madrid
New Point Madrid Opera Aparthotel
New Point Madrid Opera Aparthotel Madrid

Reviews

New Point Madrid Opera Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 502 reviews
Rating 8 - Good. 91 out of 502 reviews
Rating 6 - Okay. 13 out of 502 reviews
Rating 4 - Poor. 3 out of 502 reviews
Rating 2 - Terrible. 4 out of 502 reviews

Reviews

10/10 Excellent

Kourosh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and very friendly and helpful staff. We switched rooms mid-stay and it was very easy to arrange. The ride back to the airport was also booked with ease. And the location for the property is unbearable.
Stayed 3 nights in Jul 2025

10/10 Excellent

MARIA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is close to everything you want to visit around Madrid Centro. Surrounded by variety of restaurants, fast foods, including local food.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabrina Amber Taylor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Balcony very small but great to have. Staff was extremely helpful. Room was clean and spacious.
Stayed 3 nights in Jul 2025

10/10 Excellent

MAURICIO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy limpio, Con excelente ubicación y muy amables y atentos
Stayed 1 night in Jul 2025

10/10 Excellent

Legna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at New Point Madrid Opera was absolutely amazing! The location couldn’t have been better—right in the heart of Madrid, with easy access to everything from restaurants and shops to historic sites and public transportation. The service was top-notch. Every staff member we interacted with was friendly, professional, and eager to help with anything we needed. Check-in was smooth and efficient, and we felt welcomed from the moment we arrived. The room itself exceeded our expectations—spacious, spotless, and beautifully maintained. It was modern, well-equipped, and incredibly comfortable. We had plenty of room to relax after long days of exploring the city. Everything about our experience here was perfect. I would absolutely stay at New Point Madrid Opera again and highly recommend it to anyone visiting Madrid!
Stayed 1 night in Jul 2025

10/10 Excellent

Arman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
100 🌟
Stayed 2 nights in Jul 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Great staff who were very helpful. Perfect location. Many places walkable. I loved my stay and will stay again here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, room comfort

Great hotel in great location

Great hotel in a very central location close to the Metro Staff very helpful; Comfortable beds; lovely roof terrace - shade was welcomed as it was very hot!! Complimentary glass of wine in the evening was a lovely touch!
Stayed 7 nights in Jul 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Wing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location and friendly staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie, Greensboro

Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking and near the Metro for getting to the Prado and other can’t miss sites.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, room comfort

Nice location

Nice comfortable room with appliances and excellent location
Stayed 3 nights in Jun 2025

8/10 Good

LIMING

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Glenn

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We arrived very late but that was not a problem because there is 24hr Front Desk Manager who was very helpful. We only stayed one night and this hotel property was perfect for what we needed. All staff and management at the front reception were polite and extremely helpful with any requests eg booking multiple taxis during our stay. Muchos gracias 🙏
Stayed 1 night in Jun 2025

10/10 Excellent

Santa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good place 👏👍
Stayed 4 nights in Jun 2025

10/10 Excellent

Alay

Travelled with family
Liked: Cleanliness, room comfort
Very welcoming reception, very accommodating - twice we left our keys locked in the apartment and the gentlemen at the reception were helpful. Very safe; most conveniently located. Don’t miss breakfast at La Dolce Vita. Most comfortable beds - my back pain was no where to be felt. Very clean.
Stayed 3 nights in May 2025

8/10 Good

Renée

Liked: Cleanliness, room comfort

Earplugs needed

The place is really nice and well located, the only issue is the noise from other rooms. We would wake up in the middle of the night with a door slapping or voices or laughs, which probably says the walls are not really sound prove. If you are a light sleeper bring some earplugs for sure. Other than that we really enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the city center with most attractions within walking distance. Metro stations are at short walking distances. Several restaurants and shops are in close vicinity. Apartment was spacious by Madrid standards. Quiet clean rooms, comfortable beds and all needed amenities in the apartment. Courteous and friendly staff on premises.
Stayed 2 nights in May 2025

10/10 Excellent

Deanna

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jorge, San Anotnio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a prime location close to everything downtown, a bit beat up but very convenient for tourism and sightseeing
Stayed 2 nights in May 2025

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the heart of city center, comfortable suite with spacious quiet rooms, cozy beds and amenities. Complimentary muffins/tea/coffee in the lobby is a bonus. Very highly recommended for any tourist visiting Madrid.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

cramped and noisy

there seems to be a disconnect with all the wonderful reviews and our experience. location was good, customer service was decent but the 2 bedroom unit we got was very cramped. Also there is a very noisy construction immediately beside/below? the property.
Stayed 2 nights in May 2025

10/10 Excellent

Hortensia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful, friendly staff.
Stayed 3 nights in May 2025

8/10 Good

Duncan, Thornhill

Liked: Cleanliness, property conditions & facilities
Very modern clean rooms. It was nice to have the mini kitchen. The front seating area with the pullout bed was a bit small if you have someone sleeping there (you can’t sit there
Stayed 4 nights in May 2025