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Novotel Madrid Center

4.0 star property
VIP Access

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Photo gallery for Novotel Madrid Center

Superior Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe
Meeting facility
Miscellaneous
2 bars/lounges, poolside bar
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, Calle de Alcalá
    ‪6 min walk‬
  • Place, El Retiro Park
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

7.8 out of 10
Good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Terrace

Executive Room, 1 Queen Bed, Terrace | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(63 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room with Sofa

Standard Twin Room with Sofa | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room with one Queen bed and two child beds

9.2 out of 10
Wonderful
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel Madrid Center

A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Novotel Madrid Center offers 790 accommodations with minibars and a safe. Beds feature down duvets. 37-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Madrid Center. During your stay, you'll be connected to the convention centre and just a quick walk from Movistar Arena. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Movistar Arena and a 2-minute drive from Puerta de Alcalá
Novotel Madrid Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Eat Bar – This restaurant serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 27 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convencion Hotel

Convencion Madrid

Hotel Convencion

Hotel Convencion Madrid

Novotel Madrid Center Hotel

Novotel Madrid Center

Novotel Madrid Center Hotel

Novotel Madrid Center Madrid

Novotel Madrid Center Hotel Madrid

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 822 out of 1211 reviews
Rating 8 - Good. 277 out of 1211 reviews
Rating 6 - Okay. 72 out of 1211 reviews
Rating 4 - Poor. 24 out of 1211 reviews
Rating 2 - Terrible. 16 out of 1211 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities
Excellent breakfast; comfortable room; convenient location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

reiner

Liked: Cleanliness, amenities, property conditions & facilities
Great location Very clean Friendly service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yilam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at Madrid center many things to do walking,clean roomans staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing and the rooms were comfortable too
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, amenities
Amazing rooms! Clean, big and comfortable. Staff is super friendly and helpful. Location is superb! Walking distance to the park and shopping!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious room, good value for money
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adriana

Excelente todo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff very nice, and very good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Haleh

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Great good and very nice staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel location was great. The service was very helpful and kind to us. Would recommend to stay at this hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephanus

Liked: Cleanliness, amenities, property conditions & facilities
Big room, 2 adults, 2 big kids, helpful staff and a beautiful city
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tone Beate

Liked: Cleanliness, staff & service, amenities
great,clean hotel. very good locatioan, walkable to a lot of the main attractions like retiro park.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! We loved staying here and recommend it. Our family and in laws thought it was beautiful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mahmud

Liked: Cleanliness, staff & service, amenities
Clean rooms and great breakfast. near 2 meteo stations, supermarket, coffee shops and restaurants.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Super Nice and Modern Hotel Breakfast was a blast (Super Good Breakfast a lot of food variety) Can wait to come back to Novotel Madrid Center.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Junki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and simple. Some complimentary water bottles were provided, which was a nice service. The main tourist spots are not close to this hotel, but the area is quite calm and convenient.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Huge selection, good quality
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best decision was to stay at the Novotel in Madrid everything was amazing the bar open 24/7 the service the amenities the service the food the breakfast unbelievable
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

engin

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is wonderful , live, enjoyable
Stayed 4 nights in Nov 2025