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Petit Palace Savoy Alfonso XII

4.0 star property
VIP Access

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Photo gallery for Petit Palace Savoy Alfonso XII

Bar (on property)
Creator video
Lobby sitting area
Reception
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Calle Alfonso XII, 18, Madrid, Madrid, 28014
  • Place, Prado Museum
    ‪6 min walk‬
  • Place, Thyssen-Bornemisza National Museum
    ‪8 min walk‬
  • Place, Gran Via
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room, Park View (Retiro)

Double Room, Park View (Retiro) | Minibar, in-room safe, desk, blackout curtains

Double Room, Park View (Retiro)

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Park view

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

Petit Palace Savoy Alfonso XII

Art Deco hotel connected to a railway/underground station in Madrid with a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include conference space, free use of bicycles and concierge services.
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Petit Palace Savoy Alfonso XII. During your stay, you'll be connected to a railway/underground station and just a quick walk from Puerta de Alcalá. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at El Retiro
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Prado Museum and Royal Botanical Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Savoy Alfonso XII.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
El Retiro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Retiro

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1852
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Petit Palace Savoy Alfonso XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Maryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff ! Overall I would give 5 stars to this place, because I liked everything during my stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stroll around Retiro
Stayed 2 nights in Aug 2025

8/10 Good

Alharith

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Saleem

Stayed 2 nights in Aug 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked junior suite which was very spacious for our family of 4 with two adult kids. We had a bedroom, bunk bes, dining table and sofa in the room with a huge balcony facing the park. Dining was okay and needed to walk about 20 min to get good option but the place was very nice and quite.
Stayed 3 nights in Aug 2025

6/10 Okay

rodrigo

Travelled with family
Disliked: Amenities, property conditions & facilities
The location is excellent, but the property is in urgent need of maintenance or renovation. The rooms are uncomfortable and very worn out.
Stayed 2 nights in Aug 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Room layout was very odd
Stayed 1 night in Aug 2025

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, attention, customer service. All the staff were very attentive. 5 Stars
Stayed 1 night in Aug 2025

10/10 Excellent

Noubar, New York

Stayed 2 nights in Aug 2025

10/10 Excellent

Gianina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitchell, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 quick nights on our way out of the EU. Hotel is ideally located right across from the park and close to all the shopping, restaurants and cafes you could ever need. The facilities are a bit dated but nice. My only real complaint would be that the AC wasn’t that cold in our room and it was very hot out so that wasn’t the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice. Better then what i thought for only seeing pictures online to book
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, they were friendly and helpful. The room was great with lots of light, the upgrade was worth it! The breakfast was outstanding. There were lots of options, everything was beautifully laid out and there was an option for freshly prepared eggs. The hostess at the breakfast was amazing. She made sure we had everything we needed and was so positive and kind. Moreover ,she did this for everything single guest having breakfast. This was definitely the highest quality and best breakfast experience we had on our entire two week trip. And lastly the room cleaning was also really good!!!
Stayed 2 nights in Jul 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es espectacular. Un buen espacio para familias. Muy bien ubicado. Buen servicio.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I e hotel right by El Retiro. It’s easy walk to several points of interest but away from crowds if you prefer quiet for rest. The property is older but everything is modernized . Didn’t dine in, so can’t rate the restaurant or room service.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Staff and breakfast staff were wonderful and helpful answering any questions we had to make our stay enjoyable. Location is great - right across from Retiro Park. The only improvement is with the shower floor being slippery and you need to be careful when steeping in you don’t slide and fall. Room, and rest of bathroom, shower head is perfect. The breakfast was absolutely wonderful and the breakfast staff is amazing!
Stayed 3 nights in Jul 2025

10/10 Excellent

serge

Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Liked: Amenities
Excellent location and friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Camilo

Stayed 2 nights in Jun 2025

10/10 Excellent

marc

Stayed 2 nights in Jul 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 4 nights in Jul 2025

10/10 Excellent

Martin, Guatemala

Stayed 1 night in Jul 2025