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ORIDA Maidstone Hotel

Property class: 3

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Photo gallery for ORIDA Maidstone Hotel

Indoor pool, pool loungers
In-room safe, laptop workspace, blackout curtains, iron/ironing board
Front of property
Fitness facility
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Bearsted Rd, Maidstone, England, ME14 5AA
  • Place, Vinters Valley Nature Reserve
    ‪1 min walk‬
  • Place, Mote Park
    ‪2 min drive‬
  • Place, Pizza Express Music Room
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room

9.0 out of 10
Wonderful
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Twin Room

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Family Room

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Combined shower/bathtub, hair dryer, towels, soap

Deluxe Twin Room

  • Sleeps 4

View all photos for King Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

King Suite

  • Sleeps 2

View all photos for Premium Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2

View all photos for Family Room

Combined shower/bathtub, hair dryer, towels, soap

Family Room

  • Sleeps 4

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About this property

ORIDA Maidstone Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site.
ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and a hairdryer. 49-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.
The breakfast at ORIDA Maidstone Hotel gets high marks from our customers. During your stay, you're just a quick walk from Vinters Valley Nature Reserve. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a gym and a steam room
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Vinters Valley Nature Reserve and a 2-minute drive from Mote Park
  • Cats and dogs welcome for a fee (restrictions apply)
ORIDA Maidstone Hotel offers its guests an indoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

8 meeting rooms and coworking spaces are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at ORIDA Maidstone Hotel. For a fee, parking is available.

This 3-star Maidstone hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
ORIDA Maidstone Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 8.50 for children
  • Self-parking fee: GBP 6 per day
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

ORIDA Maidstone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 667 out of 1310 reviews
Rating 8 - Good. 410 out of 1310 reviews
Rating 6 - Okay. 146 out of 1310 reviews
Rating 4 - Poor. 53 out of 1310 reviews
Rating 2 - Terrible. 34 out of 1310 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, lovely staff
Stayed 1 night in Jan 2026

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money hotel, cheap prices for decent facilities. Rooms definitely felt a little dated but were clean and comfortable. We enjoyed using the leisure centre and the breakfast was ok for the money we paid. Parking was free for residents. Staff were all very friendly and helpful.
Stayed 1 night in Jan 2026

6/10 Okay

MATHEW

Stayed 1 night in Jan 2026

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities
room ok, heater didnot heat the room enough
Stayed 1 night in Jan 2026

8/10 Good

Melike, London

Liked: Cleanliness, amenities, property conditions & facilities
They don’t let to check in even some minutes earlier than 15:00 . They charge 10 pound for early check in
Stayed 3 nights in Dec 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
The staff were very welcoming & helpful in the reception/restaurant & pool area. Room was comfy, clean & spacious. We had lovely food in the evening & a super breakfast. The pool & steam room etc. were perfect. A very enjoyable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosalina

Liked: Cleanliness, property conditions & facilities
Clean room. Pleasant staff
Stayed 2 nights in Jan 2026

4/10 Poor

Jaimie

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Lauris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room, excellent brakfast and staff was very helpful, greeting at the entrance to the restaurant and directing to the prepared table. Thank you 😊
Stayed 1 night in Jan 2026

10/10 Excellent

Nicky -leigh

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quick easy check in, big clean rooms and bathroom. Beds we really comfy.
Stayed 1 night in Jan 2026

10/10 Excellent

Lauris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, breakfast very good all freshly cooked. Thank you
Stayed 1 night in Jan 2026

4/10 Poor

Elie

Disliked: Amenities
We will stick with our usual hotel: Delta hotels Tudor park. On this hotel: We asked for a baby cot. They gave it to us without a mattress and said they don’t provide any?? Excuse me???? How is my 1 year old going to sleep? £20 extra pay to check in early (never heard of this) £6 for parking (other places offer for free) £3 per a toothbrush (which every hotel gives for free) When I called earlier in the day around 10/11am on the 11th January, the lady picked up with “yea hello” poor customer service skills. Asks for my name, I give her my name and she says, no I want your last name. I hope calls are recorded and she is retrained.
Stayed 1 night in Jan 2026

10/10 Excellent

Enamul

Stayed 2 nights in Jan 2026

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Fation

Stayed 2 nights in Dec 2025

6/10 Okay

Costel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Disappointed is the best I can say.Jacuzzi and steam room didn't work for 2 out the 4 days we stayed.Heater in the room didn't work on the last day and enquired 3 times .When I asked for a electric heater that was in the bar area I was told that I can come over to get it when they're close at 23:00.That was unacceptable to me and I don't think we're going to stay there again,bear in mind that we stayed 3 times over the years.
Stayed 4 nights in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable, only problems were the beds were like concrete so not good sleep and usual noise from people slamming doors during the night. Breakfast was excellent as was the swimming pool . Staff friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent large well equipped room with large double bed - linen and room and bathroom were spotless. Ideal venue to take 'time out' after hectic Christmas and before flying out for a holiday. Reception, Spa and Housekeeping staff were efficient courtesy and friendly. Excellent stay excellent value for money.
Stayed 1 night in Dec 2025

4/10 Poor

Inigo

Disliked: Amenities
Amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel - great value for money!!
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 4 nights in Dec 2025

4/10 Poor

Maheshi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
At check-in, I was provided with a leaflet clearly stating that breakfast would be served until 11:00 a.m. on bank holidays. Based on this information, we attended breakfast accordingly. However, breakfast service was closed at 10:00 a.m., and food was actively being taken away while we were in the process of serving ourselves. This was both embarrassing and extremely frustrating. When we raised this issue, the situation was handled poorly by staff, who were rude and dismissive. Most concerning was the response from the Food & Beverage Manager, who argued that the 26th was not a bank holiday, rather than acknowledging the misleading information provided by the hotel. At no point was an apology offered for the incorrect information or for the manner in which the situation was handled. Providing inaccurate information at check-in and then disputing responsibility when guests rely on it falls well below the standard of service I would expect. The lack of professionalism and basic courtesy shown only added to the disappointment. I would appreciate this matter being reviewed seriously and would expect an explanation, along with appropriate steps taken to prevent this from happening again.
Stayed 1 night in Dec 2025