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ibis Mainz City

2.5 star property

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Photo gallery for ibis Mainz City

Reception
Restaurant
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry
  • Parking available

Explore the area

View in a map
Holzhofstr. 2, Mainz, RP, 55116
  • Place, Gutenberg Museum
    ‪9 min walk‬
  • Place, Mainz Cathedral
    ‪10 min walk‬
  • Place, Rheingoldhalle
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

ibis Mainz City

Riverside hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a fridge in a common area, a business centre and dry cleaning are on-site. Change of towels is available on request
Ibis Mainz City offers 144 air-conditioned accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Mainz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at ibis Mainz City, you're just a quick walk from Museum für Antike Schiffahrt. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 10-minute walk of Augustinerstrasse and Mainz Cathedral
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at ibis Mainz City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mainz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 17 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Self-parking fee: EUR 17 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

Ibis Hotel Mainz City
Ibis Mainz City
Ibis Mainz Hotel Mainz
ibis Mainz City Hotel
ibis Mainz City Hotel
ibis Mainz City Mainz
Ibis Mainz Hotel Mainz
ibis Mainz City Hotel Mainz

Reviews

ibis Mainz City Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 148 out of 501 reviews
Rating 8 - Good. 263 out of 501 reviews
Rating 6 - Okay. 72 out of 501 reviews
Rating 4 - Poor. 12 out of 501 reviews
Rating 2 - Terrible. 6 out of 501 reviews

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good 4 night stay

Very clean, comfortable hotel , very handily across the road from a train station. The wifi was not working when I arrrived but the manager got straight onto it and it was fixed within 2 hours, and worked very well for the rest of my stay. The breakfast is excellent. Good location 2 minutes from the river and on the edge of the old town. I did not need parking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth, Kilmaurs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic helpful staff. Highly recommended
Stayed 1 night in Jul 2025

10/10 Excellent

CS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located opposite the train station and close to the central market area. Rooms are large enough and kept very clean. Breakfast is decent fare and covers all essentials. Bar service available and reception manned round the clock.
Stayed 2 nights in May 2025

8/10 Good

Hersh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel to be a good place to stay when in Mainz, Germany. It is conveniently located near a local train station and walking distance from the old town (Alstadt) and Rhine river front. My hotel room was spacious (the bathroom was pretty small though) but I guess for a single occupancy, it's okay. There was no fridge (or microwave) but all the other amenities were there and they were good. The bed was comfortable. The window allowed good amount of light and had a decent view. The staff was friendly and helpful. It was easy to get around from the location of the hotel. I enjoyed my stay here.
Stayed 2 nights in Apr 2025

6/10 Okay

Pennie, Lake City

Travelled with pets, Travelled with partner
Breakfast buffet was not refilled regularly, particularly the hot items like bacon and eggs.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeffery

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The morning front desk clerk was rude, not very helpful, with no customer service skills. Suggestion would be coffee pots in room, or aviailablility of morning coffe in lobby. Elevator contruction in progress during day, which did not bode well for sleeping during day
Stayed 3 nights in Sep 2024

8/10 Good

Iain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and close to the old city and easy walking distance to all the local attractions. Enjoy walks by the Rhine river just a couple minutes away.
Stayed 7 nights in Sep 2024

6/10 Okay

Wilbert

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with group
Stayed 1 night in Jun 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, parking available,bicycle storage
Stayed 1 night in Jul 2024

8/10 Good

Juergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce hotel, friendly staff, good location right at the old city center. They fix the elevators which creates quite some noise. Apart from that, no complaints.
Stayed 5 nights in Jun 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Hotel was clean but a bit dated They have spruced the rooms up which was nice but the shower could have been better
Stayed 4 nights in Jun 2024

10/10 Excellent

Éric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was amazing, specially Regina. Very good choice, will go there the next time I visit my friends.
Stayed 1 night in Jun 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jun 2024

10/10 Excellent

Florian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, very quiet. Entrance to room is cramped and AC did questionable cooling. Staff was excellent and very professional.
Stayed 2 nights in May 2024

10/10 Excellent

Jana, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the old town, Mainz cathedral. Close to dining options and a grocery store.
Stayed 2 nights in May 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness
Very adequate hotel near the center of town. Very basic.
Stayed 1 night in May 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay great location to station and river and old town
Stayed 3 nights in Apr 2024

10/10 Excellent

dianne

Stayed 3 nights in Dec 2023

10/10 Excellent

dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We felt that the room was very small and the quality of towels was very poor
Stayed 2 nights in Oct 2023

10/10 Excellent

Harold

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

CRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Specifics asked by the automated review were at good rating. However, the following were lacking: - there were no face towels, only one large towel per person. - power outlets were only at the floor level and on one side of one bed. - the elevator did not work, door not closing properly - room key failed if someone was already in the room (in the shower) I got stuck outside. Thought the key was faulty...
Stayed 2 nights in Aug 2023

6/10 Okay

John, Vancouver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Desk staff tended not to be too friendly and somewhat rigid. Room had a king-size bed advertised but it was only a queen
Stayed 2 nights in Aug 2023