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WENS Hotel

4.0 star property

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Photo gallery for WENS Hotel

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Banquet hall
Superior Double Room | Room amenity
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Carl-Zeiss-Straße 24, Mainz, RP, 55129
  • Place, Karthalle Mainz
    ‪4 min walk‬
  • Place, Mainz Cathedral
    ‪8 min drive‬
  • Place, ZDF
    ‪10 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪36 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

8.2 out of 10
Very good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Bathroom | Shower, rainfall showerhead, hair dryer, slippers

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Executive Single Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Similar properties

Reception
H2 Hotel Mainz
Neustadt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 457 reviews
The price is €86
includes taxes & fees
19 Jul - 20 Jul
H2 Hotel Mainz

About this property

WENS Hotel

This smoke-free hotel features a front desk safe, free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Change of towels is available on request
WENS Hotel offers 50 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at WENS Hotel. During your stay, you're just a quick walk from Karthalle Mainz. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and a car charging station
  • Just a 1-minute drive from Karthalle Mainz and 7 minutes from ZDF
  • Dogs welcome for a fee
WENS Hotel offers its guests multilingual staff and a front desk safe. Public spaces have free WiFi. Free self parking is available.

This 4-star Mainz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per accommodation, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 4 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Pet fee: EUR 20 per accommodation, per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

WENS Hotel Hotel
WENS Hotel Mainz
WENS Hotel Hotel Mainz
WENS Hotel Neueröffnung Januar 2023

WENS Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 77 reviews
Rating 8 - Good. 18 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Great quality, nice staff, OK breakfast.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem in Mainz

Very new hotel, clean, quiet, good location and parking. Breakfast has great variety. Beds are firm. Friendly staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Zaeem

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean property
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WENStastic

The staff were very accommodating and were patient with our very limited German. Room was cozy and efficient, and breakfast buffet was elegant and delicious. A perfect start to our vacation!
Stayed 1 night in May 2023
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

New small Hotel. Very clean. Comfy beds. Friendly service.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay so I can visit my Mainz Fam. 5 kilometers👍. Excellent room with balcony, GREAT pillows😍. And the rate is excellent. Not my last stay😁
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Business trip one night stay Really nice new hotel. I parked right in front of the hotel. Nice big room, very nice friendly staff. Good breakfast I had dinner at the Italian restaurant right across the street. Very nice food. I will come again
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean and quiet room. There are free parking spots infront of the hotel. Very friendly and helpful personal. High speed internet. Room was equipped with desk and office chair. Bed was very comfortable.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities
Baustellenlärm direkt neben dem Fenster hat für eine Aufwachfunktion um 7 Uhr gesorgt. Lage für eine Veranstaltung in der naheglegenen Pyramide Optimal.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zum 2. Mal im WENS Hotel. Check-in war wieder sehr freundlich und schnell. Mein Neffe und wir haben die gleichen Zimmer wie beim letzten Aufenthalt bekommen, danach hatten wir vorher gefragt und es wurde prompt eingerichtet und möglich gemacht. Parkplätze für unseren Transporter gibt es reichlich um das Hotel. Das Zimmer war wieder sehr sauber - die kostenlose Minibar mit leckeren Säften und täglich Wasser sind unschlagbar und definitiv ein Mitkriterium für das Wohlfühlen. Über die Autobahn ist man schnell in Mainz, Rheinhessen, Frankfurt und Wiesbaden. Wir kommen immer wieder gerne.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

renato

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Il diavolo si nasconde nei dettagli

Proprio un peccato che alcuni dettagli trasformino un sosta potenzialmente piacevole in un “non ci tornerei mai più”. Iniziamo dal check in. Siamo arrivati alle 19,30 di domenica ed abbiamo trovato la reception vuota, con la comunicazione che chiudeva alle 18 di domenica. Se fosse stato scritto da qualche potevamo arrivare prima oppure essere preparati. Come fare per avere la nostra camera? Abbiamo dovuto telefonare al numero indicato e parlando in inglese che ovviamente tutti conoscono, abbiamo ricevuto un codice, mediante il quale da una cassetta all’esterno abbiamo ritirato le chiavi. Arrivare alle camere é stata una divertente caccia al tesoro tra un numero considerevole di porte e poche indicazioni e nessun pittogramma (quelli li capiscono tutti). Sorpresa: nella doccia c’era un flacone di bagno schiuma di chi ci aveva preceduti ed il piatto doccia, grazie al sapone non rimosso era super scivoloso. Mancavano le salviette nell’apposito contenitore vuoto. Dalla valigia appoggiata al pavimento abbiamo recuperato un capello di provenienza ignota. A parte la carenza nelle pulizie (facilmente rimediabile facendole meglio), le indicazioni verso le camere e verso la lobby, la mancata informazione sugli orari di reception, l’albergo potrebbe essere una sosta di qualità degna delle 4 stelle, ma in queste condizioni ne merita due in meno.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Preis-Leistung! Minibar-Inhalt inklusive. Sehr sauber und modern. Frühstück haben wir nicht genutzt.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel und der Aufenthalt hat uns sehr gut gefallen! Sehr freundliches Personal, sehr sauber, schönes Bad mit Rituals Kosmetik. Das Frühstücksbüffet war sehr reichhaltig: Wurst, Käse, Eiervariationen, Lachs, Obst, Müsli, Kaffeeautomat etc. - was bei diesem Preis auch selbstverständlich sein sollte. Die Vollkornbrötchen waren M E G A !! Ich weiß nicht, wann ich in der letzten Zeit mal so ein köstliches Brötchen gegessen habe!! Nur zwei kleine Anmerkungen: für einen „Milchkaffee“ fanden wir keine geeignete Tasse oder Glas, dann für den „Cappuccino“ entschieden, der wunderbar geschmeckt hat! Und mein Mann und ich fanden die Matratze etwas zu hart, weshalb wir einige Zeit gebraucht haben, um einzuschlafen. Die Schlafqualität nach der Nacht war aber sehr gut - keinerlei Rückenprobleme! Aber vielleicht bieten Sie einen Topper an? Insgesamt waren wir sehr zufrieden - wir kommen gerne wieder, wenn wir in der Nähe unserer Verwandten eine Übernachtungsmöglichkeit benötigen! :-))
Stayed 1 night in Jul 2025
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes neu renoviertes Hotel in ruhiger Lage
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zum ersten Mal im WENS Hotel und waren sehr zufrieden. Da wir familiär mehrmals im Jahr in Mainz und Umgebung sind, werden wir bestimmt häufiger ins WENS Hotel gehen. Der Check-In war kurz und freundlich, das Zimmer war sehr sauber. Pflegeprodukte sind von Rituals, die Dusche hat eine Regenfallfunktion und täglich gibt es kostenlos eine Flasche Wasser und sehr gute Säfte und Limonaden von Rauch in der Minibar. Alles im Preis enthalten. Parkplätze gibt es ausreichend viele am und um das Hotel herum. Der Early Check-Out am Sonntag um 6 Uhr war problemlos möglich, einfach den Schlüssel in die Box am Tresen. Wir kommen gerne wieder.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Alles ok
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gemütliche Zimmer und tolles Frühstück

Tolles Hotel, megabequemes Bett, reichhaltiges Frühstück, Personal ebenfalls zuvorkommend. Wenn ich wieder im Raum Mainz bin, sofort wieder!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und hilfsbereit. Das Zimmer sehr sauber und man hat alles, was man braucht. Die Mini Bar ist komplett inklusive (ohne alkoholische Getränke). Amenities im Bad von Rituals. Alles in allem sehr gutes Preis- Leistungsverhältnis.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klein aber Fein

Sehr schönes kleines Hotel. Zimmer sind klein aber sehr modern und gemütlich. Tolle Dusche Frühstück ist schön aber mit 18,50€ nicht günstig. Ich komme auf jeden Fall wieder.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft liegt in einem gemischeten Industriegebiet. Leider kaum Lokale in der Nähe fürs Abendessen. Aber 15 Minuten zur Straßenbahn, damit kann man dann navh Mainz in die Stadtmitte fahren.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Fabian

Liked: Staff & service
Disliked: Room comfort

Wie eine Nacht auf einer Tischplatte!!!

Die Matratze könnte man als Körperverletzung bezeichnen! Schlaf war nahezu nicht möglich, in 40 Jahren habe ich nicht auf so einem Stein schlafen müssen, das habe ich noch nie erlebt und wiegt so schwer über den ansonsten guten Aufenthalt, dass ich leider nur eine katastrophale Note für den Aufenthalt geben kann. Der Empfang war sehr freundlich, der Herr beim Check in ausgesprochen freundlich, hilfsbereit und zuvorkommend, wie man es selten heutzutage noch erlebt, weshalb ich es hier noch einmal besonders herausstellen muss. Für die zurückgebliebenen Putzutensilien und Staubsauger auf meinem ersten Zimmer konnte er nichts und hat die Situation fabelhaft geklärt und kam sofort mit neuer Zimmerkarte hoch. Der Mann verdient eine Gehaltserhöhung, toll, dass es so ein personal noch gibt! Das Zimmer war durchschnittlich sauber, obwohl wohl angeblich frisch neueröffnet. Hatte zwei Silberfische, die Toilette war nicht 100%ig abgezogen, irgendwas schwamm unten im WC. Lüftungsanlage war relativ laut, konnte während der Nacht nicht laufen. Hätte rückblickend aber keinen unterschied gemacht, denn beim aufs Bett "plumpsen" lassen hat man sich fast den Steiß gebrochen. Ich habe noch nie in meinem Leben so eine harte Matratze gesehen und bin über die 7 Stunden "Schlaf" mindestens alle 15 Minuten aufgewacht, weil es so unendlich unbequem war. Ich habe seit 15 Jahren ca. 50 Übernachtungen im Jahr, ich weiß wovon ich rede! NICHT ZU EMPFEHLEN!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Swen

Liked: Cleanliness, amenities, property conditions & facilities
Schöne, saubere Zimmer, ruhige Gegend, aber leider keine Bar und kein Restaurant im Hotel
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Noura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum schlafen ausreichend und sauber.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr angenehmer Aufenthalt

Es war ein sehr angenehmer Aufenthalt mit einem sehr freundlichen Empfang beim Check In. Neue schöne Zimmer mit Mini Bar. Die Getränke sind im Preis inkludiert. Das Frühstück ist gut aber zu teuer.
Stayed 1 night in Aug 2023